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TROUBLESHOOTING

LIMITED WARRANTY

TR

OUBLE

SHOO

TING

LIMITED W

ARRANT

Y

5

If water does not flow from the Side tank to the Opal Ice Maker: 

There may be bubbles in the tube connecting the side tank to the opal or it is not lying flat. Try 
adjusting the tube to allow the water to flow. Once water starts flowing it typically will not need 
further adjusting.

30 days from the date of receipt of the product.

What is covered: 

Product failure during the Limited Warranty Period due to a defect in material or workmanship.

What is not covered: 

- Product failure due to abuse, misuse, improper use or commercial use.
- Damage to the product or attached products due to accident, fire, floods or acts of God.
- Incidental or consequential damages caused by possible defects with this product or 

attached products*. 

What FirstBuild will do: 

If your product qualifies for this limited warranty, FirstBuild will either replace Opal Side Tank with a 
new or re-manufactured product, or refund the purchase price of the product.

Limitations: 

The Limited Warranty is extended to the original purchaser for products purchased for home use 
within the U.S. and Canada. 

* Some states do not allow the exclusion or limitation of incidental or consequential damages. This 
warranty gives you specific legal rights, and you may also have other rights which vary from state to 
state. To determine what your legal rights are, consult your local or state consumer affairs office or your 
state’s Attorney General.

How to file a warranty claim: 

All warranty claims must be initiated through an email to 

support@FirstBuild.com. 

When initiating a 

claim, please provide your 

First and Last Name, US or Canada shipping address, phone number, 

and proof of purchase. 

FirstBuild will respond to your inquiry and give you further instructions on 

how to handle your claim. No return shipments will be accepted until they are authorized by a 
representative of FirstBuild. All return shipments should be sent to FirstBuild c/o Warranty Claims 
Dept., 333 East Brandeis Avenue, Louisville, KY, 40208.
EXCLUSION OF IMPLIED WARRANTIES: Your sole and exclusive remedies are product exchange or 
refund as provided in this Limited Warranty. Any implied warranties, including the implied warranties 
or merchantability or fitness for a particular purpose, are limited to six (6) months or the shortest 
period allowed by law.

Warrantor: GE Appliances, a Haier Company

Summary of Contents for OPAL

Page 1: ...Side Tank User Manual 1 Quick Start Guide 2 Safety Information 4 Use and Care 4 Troubleshooting 5 Limited Warranty 5 Learn more about Opal www FirstBuild com side tank Ver 02 21 2019 ...

Page 2: ...ain tube B closest to Opal s Cleaning Ice switch to the back of Opal Side Tank s base see page 3 4 Make sure drain tube A is connected to the black hanger and installed on the back of Opal 5 Make sure drain tube B connecting to the Side Tank is laying flat 6 Place Opal Side Tank against the Opal Nugget Ice Maker so that the Side Tank magnets attach to the ice maker Your Opal Side Tank can be insta...

Page 3: ...bubbles in the Opal Side Tank will appear periodically during the time water is flowing to the ice maker NOTE If water does not appear to flow into the ice maker please check for the following There may be bubbles in drain tube B connecting the Side Tank to the Opal Tube B is not lying flat If either of the above issues are present adjust tube B to allow the water to flow 11 Fill Opal Nugget Ice M...

Page 4: ...e cap is clean after removing and re installing by hand Only remove drain tubes while near a sink or bucket as removing drain tubes from Opal or Opal Side Tank will drain any water in either unit The side tank should be installed flush to the front of the Opal Nugget Ice maker so that it does not block the airflow vents on the Opal Nugget Ice maker Opal Side Tank needs to sit on the same level sur...

Page 5: ...d for home use within the U S and Canada Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To determine what your legal rights are consult your local or state consumer affairs office or your state s Attorney General How to file a warranty claim A...

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