1More SonoFlow SE HQ30, User Manual

FAQ

1.  Why the headphones cannot be turned on?

Check if your headphones have enough battery life. If not, please charge them for at least 30 minutes.

2. Why the headphones cannot play music after successfully connecting to my Android device?

After pairing successfully, on the Bluetooth menu of your device, tap the icon on the right of your 
device name and make sure the "Media Audio" option is on.

3. Why there is no sound from the headphones while making phone calls after successfully connecting to my 
    Android device?

After pairing successfully, on the Bluetooth menu of your device, tap the icon on the right of your device 
name and make sure the "Phone Audio" option is on.

4. Why the Bluetooth connection is not stable and causes some interruptions?

1) Try shortening the distance between your headphones and device. Avoid solid barriers in between.
2) Please keep away from strong interference sources, such as Wi-Fi and GPRS.
3) Please make sure the Bluetooth antenna of your device is not blocked.

5. Why some control functions do not match those in the manual while using third party music/video 
    player Apps?

Your operating system and the third party music/video player apps may have different settings for the  
control functions. We recommend that you use the music/video player apps that your device has 
originally provided.

Warning

Replacement of a battery with an incorrect type that can defeat a safeguard (such as catching fire, explosion, 
leakage of corrosive electrolyte etc);

The Bluetooth

®

 word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.

RF exposure information: The device has been evaluated to meet general RF exposure requirement. 
The device can be used in portable exposure condition without restriction. Radiation Exposure Statement 
Power is so low that no RF exposure calculation is needed.

Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result 
in an explosion;
Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion 
or the leakage of flammable liquid or gas; and A battery subjected to extremely low air pressure that may 
result in an explosion or the leakage of flammable liquid or gas.

The symbol indicates DC voltage.

* For more detailed product FAQs, please visit the product support section under www.1more.com

Safety Caution

Do not expose batteries or battery packs to excessive heat such as sunshine, fire or the like.

Tiinlab Corporation hereby declares that this product is in compliance with the essential 
requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU 
directive requirements. The full text of the EU declaration of conformity is available at the following 
internet address:www.1more.com.

Hereby, Tiinlab Corporation declares that the radio equipment type HC306 is in compliance with 
Radio Equipment Regulations 2017(SI 2017/1206). The full text of the UKCA declaration 
ofconformity is available at the following internet address:www.1more.com

. Pour assurer que les niveaux d'exposition aux radiofréquences en deçà des niveaux testés , utiliser des 
accessoires avec cet équipement pour maintenir une distance de séparation minimale de 0 cm entre le 
corps de l'utilisateur et l'appareil. Ces accessoires ne doivent pas contenir des composants métalliques . Il 
est possible que les accessoires utilisés près du corps qui ne répondent pas à ces exigences ne sont pas 
compatibles avec les limites SAR et il est conseillé d'éviter de les utiliser.