Common Error Responses, and Quick Fixes
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*
Warning:
You may damage programming in terminal if directions are not followed correctly!
Invalid Batch Sequence:
(All Nurit Terminals except for 8000 GPRS)
Display
Do
1. Credit Sale Account
Press Menu
2. Menu Screen
Press #4 (Host Params)
3. Host Params
Press #1 ( Host Params)
4. Enter Password
Two digit Day/Two digit Month (DD/MM)
5. EDC Parameters
Press #1 (FDR ETC PLU Cr)
6. FDR ETC PLU Cr
Press #2 (Device ID)
7. Device ID
Type in any 4 digit number other than the one being shown on screen
Press
Enter.
8. FDR ETC PLU Cr
Press Menu
9. Save Parameters?
Press Enter
10. EDC Parameters
Press Menu twice
11. Menu Screen
Press #5 (System Options)
12. System Options
Press #4 (Set Batch #)
13. Enter Password
Two digit Day/Two digit Month (DD/MM)
14. New Batch No:
Type in new batch number, just add one number to the one in there.
Press
Enter
15. Are You Sure?
Press Enter
16. System Options
Press Menu twice.
17. Credit Sale Account
Try running a card.
8000 GPRS Invalid Batch Sequence:
Display Do
Credit Sale Account
Run Sale with any Credit Card for $99,999.02 (This will reset your terminal, and get rid of Invalid Batch Sequence)
Bad Credit Batch:
Simply Run any Credit Card for $0.01, then batch out your terminal.
Rad Fail/Rad Off :
**
Wireless Terminals Only
Display
Do
Credit Sale Account
Press Menu
Menu Screen
Press # 4 (Host Params)
Host Params
Press # 3 (Print EDC Setup)
**If This Fails to regain signal strength, refer to Store and Forward Directions
If you are still having issues please call us at one of the following numbers:
Office
:
877-964-1622
Cell Phones:
(24 Hour)
Josh: 917-577-3149
Raul 917-577-6237
Michael DiGiovanni: 917-327-6012
Steven Ballan
917-577-5398
