2N Helios, User Manual

Page 1: ...2N Helios Door Access Communicator User Manual Version 3 0 Firmware version 11 02 02 www 2n cz ...

Page 2: ...s and or trademarks or brands protected by law 2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if Declaration of Conformity 2N TELEKOMUNIKACE a s hereby declares that the 2N Hel...

Page 3: ...ription and Installation 19 Button Numbering 19 2 1 Before You Start 21 Product Completeness Check 21 2 2 Mounting Mechanical Installation 22 Overview of Installation Types 22 Surface Mounting 23 Flush Mounting 24 Vandal Resistant Mounting 24 2 3 Electrical Installation 25 Compatibility 25 Connection to Telephone Line 25 Printed Circuit Board PCB Description 25 Description of Terminals 28 Descript...

Page 4: ... Parameter Chart 45 Explanation of Some Parameters 49 4 Function and Use 51 4 1 Function Description 52 From External User s View Visitor 52 Function Description Numerical Keypad Models 52 From Internal User s View Survey of Functions 53 Signals Overview 54 Call Termination Options Summary 55 Code Lock 55 Traditional Button Telephone 56 DTMF Transmission during Outgoing Call 56 Buttons Substitutio...

Page 5: ...ameters 68 Telephone Parameters 68 Other Parameters 69 6 Supplementary Information 71 6 1 Directives Laws and Regulations 72 6 2 Troubleshooting 73 FAQ 73 6 3 General Instructions and Cautions 74 Electric Waste and Used Battery Pack Handling 75 ...

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Page 7: ... introduce the 2N Helios product outline its application options and highlight the advantages following from its use Here is what you can find in this section Product Description Changes 2N Helios Components and Associated Products Terminology ...

Page 8: ...ar unit 2N Helios also has a switch that controls the electric lock by using any telephones keypad by tone dialling the password In addition to the buttons you can use a numerical keypad which is used as a code lock Using the keypad you can operate the device as a button telephone and dial the required numbers directly or retrieve them from any of the 54 memories available You can disable non desi...

Page 9: ...l standard tones hangs up automatically Easy voice menu based remote programming via telephone Applicable as a standard telephone and code lock keypad version Advantages of Use Flat design installation no need to cut into mounting surface Hermetically sealed solid state buttons Electronics is separated from name plates Electronic volume and Hands Free control no need to open cover Operates on any ...

Page 10: ...n New factory setting for parameter 951 Vandal resistant assortment upgraded 3 0 New firmware version released in march 2011 Marking FW 11 02 02 Detection of all dual tones new parameter 946 New parameter 975 extended message options for automatic calls New function 995 software version identification Language selection English German Portuguese Dutch Programming Cancelling by is possible in any s...

Page 11: ... A backlit button less panel used for the telephone directory house number etc Part No 9135311E Info panel name plate Replaces four name plates with one cover Enables the use of one half of the extender unit for the telephone directory opening hours etc All the above mentioned units can be wall mounted without requiring any additional accessories All the basic units can be complemented with a came...

Page 12: ...face 2 module roof Dimensions 203 218 60 mm W H D Part No 9135352E Wall mounting box with 2 module frame Dimensions 225 235 46 mm W H D Wall hole 210 220 50 5mm Part No 9135362E Wall mounting box with 2 module roof Roof dimensions 229 240 41 mm W H D Wall hole 210 220 50 5mm The mounting accessories are made of marine grade stainless steel For outdoor applications the use of the roof is required u...

Page 13: ...ons extending module Vandal resistant wall mounting box Notes Use these covers to make the basic units or sets with up to 11 buttons more resistant Larger assemblies can be provided upon request Be sure to use the more resistant version for flush mounting No roof is required for outdoor applications of this version Warning Item No 9135351E cannot be used Use a dedicated box for installation of the...

Page 14: ...ut with high sensitivity for long cabling runs Vivid colours wide angle display option in built TV set The right to change the design is reserved Video records can be observed by anybodies PC via the LAN no SW installation is needed Serves up to 10 PCs at the same time The MPEG 4 compression ensures the network load is approximately 10 times lower than uncompressed The Internet can also be used to...

Page 15: ...logy EM Marin 125kHz Other Accessories Part No 9135250E Additional switch Part No 91341481E 12V 2A adapter Part No 9134148E SIEMENS adapter Switching and breaking contact option time unlimited switching up to 48 V 2A A stabilised power supply must be used if a camera is installed It can also feed the lock and backlight This is required when connecting to a Siemens HiPath Telephone system Part No 9...

Page 16: ...oming call telephone 2N Helios connection Programming mode 2N Helios programming mode accessible from by dialling into the intercom only Code lock mode for entering the password for switch 1 or 2 activation using a numerical keypad Telephone mode you can make a call dial a number and hang up using the numerical keypad DTMF transmission during call for outgoing calls only numbers are tone dialled b...

Page 17: ...s Safety Always abide by this information to prevent injury of persons Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful advice Note Additional information ...

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Page 19: ...nstallation Here is what you can find in this section Before You Start Mounting Mechanical Installation Button Numbering Button numbering whole button sets It is possible to continue to 54 7 15 23 1 8 16 24 2 9 17 25 3 10 18 26 11 19 27 Also applies to keypad sets 12 20 28 13 21 29 14 22 30 ...

Page 20: ...nels are available only for single button sets with one extending module at most Installing the info panel name plate order No 9135311E into any of the extending modules will not change the numbering system the buttons on the info panel sides will remain functional Connecting the info panel module order No 9135310E will result in omission of eight numbers Buttons Labels Insertion Replacement Elect...

Page 21: ...lios unit 1 Quick installation guide 1 User Manual on a CD 1 Hexagonal wrench 2 5 1 Transparent name plate foil of size A5 1 Spare name plate 2 Screws 2 Dowels Note If you have bought a complete packet the delivery may contain additional items including instructions for use and lists of available parts ...

Page 22: ...os only Indoor flush mounting 2N Helios box with 1 module frame 9135351E or box with 2 module frame 9135352E Outdoor on surface 2N Helios Surface 1 module roof 9135331E or Surface 2 module roof 9135332E Outdoor flush mounting 2N Helios Wall mounting box with 1 module roof 9135361E or Wall mounting box with 2 module roof 9135362E With increased resistance 2N Helios Vandal resistant mask with box ve...

Page 23: ...urer is neither liable for damages caused by theft within an area that is accessible after the attached electric lock is switched The product is not designed as a burglar protection device except when used in combination with a standard lock which has the security function Surface Mounting 1 Drill holes using the enclosed template Use the wall dowels attached 2 With multiple module sets connect th...

Page 24: ... the upper face is in place after installation Remember to tighten all of the four corner screws after electrical installation to make the loudspeaker seal fit perfectly Otherwise water might get into the electronic part Recommended tool cross head screw driver PH2 Caution When the above mentioned precautions are not met water might get in and destroy the electronics It is because the communicator...

Page 25: ...utton backlight and electric lock if connected Nevertheless 2N Helios can work without these circuits too and sends an acoustic signal on having been connected to a line or after having been disconnected from the line for a defined period of time Printed Circuit Board PCB Description Explanatory notes to the figure 1 Terminal board 2 Left button connector 3 Display connector for version 10 only 4 ...

Page 26: ...26 Fig PCB Layout Version 10 ...

Page 27: ...27 Fig PCB Layout Version 14 ...

Page 28: ... to Description of Jumpers Connector 8 Here connect the current call indicator LED Write protection if the jumper is mounted do not connect Microphone sensitivity reduction mount the jumper for noisy environments Camera setting connector 18 refer to the instructions enclosed to the camera unit Parallel Connection Parallel connection of multiple telephone sets was commonly used in the era in which ...

Page 29: ...ccording to the figure which shows the button backlight supply too see later Dc supplied lock Practically all locks can be dc and ac supplied The ac supply is more advantageous because the lock buzzes which is the clearest signalling method however to use a dc supply lock from batteries e g you are recommended to equip 2N Helios with acoustic signalling continuous tone during the whole switch acti...

Page 30: ...in the set and can be determined for 12 V according to the following formula Basic unit without keypad 80 mA Basic unit with keypad 200 mA 1 one side extender unit 80 mA 1 two side extender unit 100 mA Camera 130 mA Reader 150 mA Display 200 mA The above mentioned currents are maximum values at 12V Cable Arrangement inside the Cover We recommend you to use a UTP cable 8 wire approx 5 5 mm output d...

Page 31: ...carries the charge from the panel to the ground directly not through the 2N Helios circuits Where no grounding cable is available it is possible to connect the grounding terminal with any of the telephone line terminals In some telephone systems one line terminal is directly connected with the ground the others carry current to the ground through overvoltage protection Note This connection elimina...

Page 32: ...on are the effort to minimise consumption from the back up supply which supplies the lock not the backlight or just that two weaker power supplies are available Lock and Backlight Connection Connection of Switch 2 A new additional switch Part No 9135250E has been designed for 2N Helios It can be mounted into any basic unit as an added option To connect it follow the instructions included in the sw...

Page 33: ...hole lens 90º diagonally and a tilting hinge for manual direction adjustment The camera has a PAL composite output and can be connected to any TV display e g Part No 9134147 7 TFT LCD or a video server Part No 9134137 MPEG4 LAN video server A coaxial or twisted cable can be used for connection A sight glass is included in the delivery which replaces the non transparent 2N Helios basic unit sight g...

Page 34: ...mismatch to ensure a proper function of the device Module Cable Interconnection The cable is included in every extending module delivery Both its ends are the same Configuration is 1 1 Connectors cannot be shifted or inserted conversely because they are equipped with a so called key The basic unit is always on the left Extenders are chain connected i e each is linked with its neighbour The cable c...

Page 35: ...r with each extension unit This part is made from conductive plastic If it is necessary to place extender unit at some distance or if you lost the jumper you must interconnect metallic covers by another way Maximum Count of Extenders 9135181E 1 8 buttons 6 5 4 3 2 1 0 9135182E 2 8 buttons 0 0 1 1 2 2 3 The table above shows how to combine modules with single whole and double buttons Connector for ...

Page 36: ...50 11 19 27 35 43 51 Also applies to keypad sets 12 20 28 36 44 52 13 21 29 37 45 53 14 22 30 38 46 54 Caution For the time being Vandal resistant panels are available only for single button sets with one extending module at most Installing the info panel name plate order No 9135311E into any of the extending modules will not change the numbering system the buttons on the info panel sides will rem...

Page 37: ...crew driver 3 Remove the name plate inserts as shown in the figure 4 Insert the labels printed on foil see later 5 Replace the name plate inserts 6 Put the name plates back in the depression and click into position The name plates keep the matt foil steady 7 Replace and screw on the metal cover Note You can remove the name plates even without removing the metal cover however damage if any incurred...

Page 38: ...into the name plates Do not use paper to avoid water logging Make sure that the text does not cover up the red arrows printed on the name plate we recommend you to print the foil using a template MS Word available at www 2n cz in section Downloads direst link Template name tags Single surface button Horizontally split button Name 01 Name 01 Name 04 Name 02 Name 02 Name 05 Name 03 Name 03 Name 06 ...

Page 39: ... follow the steps included in the subsection dedicated to name plate removal Make sure that the cover fits well and is perfectly flat If its bottom part is loose the mounting wall is probably uneven Support the corners to avoid 2N Helios IP bending Caution An improper mounting may significantly deteriorate the button function A poor outdoor mounting may cause water in leak and damage to the electr...

Page 40: ...sition the plastic cover may catch the support brim see the arrow and if treated roughly lead to component deformations Leakage may arise see the upper arrow Properly tightened screw RIGHT The seal touches the plastic cover Water flows out through a small hole not shown in the figure Note Water does not affect the loudspeaker Mylar membrane ...

Page 41: ...41 3 3 2N Helios Configuration This section describes the 2N Helios configuration Here is what you can find in the section Programming Full Parameter Chart ...

Page 42: ... programming is not barred JP1 jumper refer to the PCB Description subsection Entering Programming Mode You can enter the programming mode only during an incoming call telephone 2N Helios call The programming barring jumper must not be mounted To get into the programming mode enter the service password in the format password do not forget to enter the asterisks before and behind the password The s...

Page 43: ...at no password is identical with the beginning of another password Should you use such confusing passwords for switch control you have to enter the longer password by phone with asterisks at the beginning and end If 2N Helios refuses to store a password it means that the switch password list is full or the password has already been entered The switch password may not be identical with any Arrival ...

Page 44: ... see the chart Protection against Unintentional Deletion The above functions need no special value but must be protected against unintentional initiation Therefore enter the service password as the value Warning Full initialisation takes a few seconds 2N Helios sends a continuous tone while memory clearing Functions 997 and 998 take a little less time and are signalled by a continuous tone too The...

Page 45: ...ord up to 16 digits blank The same as for Arrival Departure identical for all buttons 811 Enter up to 10 switch 1 passwords up to 16 digits 00 Passwords 00 and 11 cannot be entered from the keypad Up to 10 switch passwords Delete passwords using functions 812 822 821 Enter up to 10 switch 2 passwords 11 812 Delete valid switch 1 passwords Valid pass word Deletes individual valid switch 1 passwords...

Page 46: ...PBX ringing timeout 912 Max call duration 1 99 12 120s Range of 10s 990s 913 Log in timeout 1 99 3 3 30 seconds 915 Hang up time between calls 5 99 15 1 5 s 921 Code lock mode 0 1 1 enabled 0 disabled 1 enabled For details on these functions see the Keypad Description 922 Buttons replaced by keypad 0 1 0 disabled 923 Telephone mode 0 1 0 disabled 924 Tone dialling during call 0 1 0 disabled 931 Mi...

Page 47: ...um ringing tone time 1 200 50 0 5 s 2 The longest ringing period pause must be in the interval between parameters 952 and 953 Warning As these parameters also detect incoming calls an incorrect setting may result in 2N Helios not answering the call 952 Minimum long pause time 5 100 10 1 s 953 Maximum long pause time 10 100 60 6 s 954 Count of ringing periods 1 99 10 If the preset count of periods ...

Page 48: ...ch 2 English 977 language selection for wait please message 0 8 1 991 Service password 12345 12345 by default 995 Software version identification This function reads out the current software version Format year month day Writing disable 997 Deletion of passwords of all switches Service passwor d 12345 Deletes passwords 00 and 11 too 998 Clearing of all memories 12345 Clears memories 01 to 55 999 F...

Page 49: ...lay if switch 1 is activated Useful where two doors are close to each other The numbers in the figure are parameter numbers The parameters can be set to overlap activation of the two switches Explanation of Parameters 951 952 953 Ringing tone example SWITCH 1 SWITCH 2 SWITCH 1 SWITCH 2 Long pause At this time Helios detects that ringing tone had ended Ringing tone Par 952 Par 953 Par 953 ...

Page 50: ...to the pause to 200 ms e g and parameter 943 according to the tone to 600 ms for example In this case however the default values can be maintained for both the parameters Since the tone pause difference is 500 250 250 ms set parameter 944 to 300 ms for example Note Increase parameter 944 also when 2N Helios is placed in a hall or corridor with a large decay time tone time pause time par 942 par 94...

Page 51: ...51 4 4 Function and Use This section describes the basic and extending functions of the product Here is what you can find in the section Function Description Section for Advanced Users Maintenance ...

Page 52: ... can pre program the amount of time that you have to speak into the microphone however when you are reaching the programmed time the unit gives a warning tone 10 seconds before hanging up so that the called party can extend the call if required Note If the visitor presses another button during the call 2N Helios hangs up for a few seconds before dialling the new number If a button is pressed that ...

Page 53: ...ialling with Confirmation or the Silent Automatic Multiple Number Dialling with Confirmation mode is selected and the password starts with digits 1 to 5 an asterisk must always be used You Must enter every digit in the password within five seconds or as pre programmed to avoid 2N Helios from hanging up Switch 2 activation light e g The second switch if an additional switch is installed can be cont...

Page 54: ...t the other end who activated the switch Refusal signals that a non programmed button has been pressed signals that an incorrect password has been entered on the keypad can be heard from the loudspeaker after line connection first connection signalling signals an incoming call if 2N Helios has not been programmed When a disabled function has been entered from the keypad Storing Signals switch deac...

Page 55: ...ctronic lock connected to 2N Helios can not only be activated by the phone but also directly from the door using the keypad In this mode the keypad behaves like a standard code lock with the following features Both switches can be controlled if 2 connected Password length 1 to 16 digits Up to 10 passwords per switch Switch activation time 1 to 9 seconds Acoustic switch activation signalling contin...

Page 56: ...c information systems voice mailboxes etc which ask the calling party to select a service using tone dialling This function however does not allow you to call destinations other than the pre programmed ones Buttons Substitution This function is an analogy to memories in comfortable telephone sets After two digits ranging between 01 and 54 0 may not be omitted are pressed the call to the pre progra...

Page 57: ...ials a number Transmits into tone dialling during pulse dialling Transmits a character in tone dialling Hangs up anytime during a call DTMF transmission during outgoing call of a single button not in the telephone mode tone dials a number The character is sent normally The character is sent normally Buttons substitution 01 54 the number that complies with the selected button memory is dialled afte...

Page 58: ...and could contravene security What happens when I press a number with no pre programmed memory while the button replacing function is enabled The same as if you pressed a button that is not pre programmed 2N Helios seizes the line beeps refusal refer to Signalling and hangs up immediately What happens if a password is identical with the memory number while the code lock and button substituting fun...

Page 59: ...TMF password Programming start Keypad Switch activation code lock 1 DTMF into outgoing call 2 Button replacing speed dial from memory 1 Off hook by key into telephone mode Hang up by key 1 Hang up by key 1 Explanatory notes Yes always Yes if this function is programmed This holds if DTMF is disabled during outgoing calls the corresponding tone is transmitted in that case If pulse dialling is selec...

Page 60: ... called line is busy or the called subscriber is absent Hence the second memory of the button may include the secretary s number the third memory the porter s lodge number etc This mode recognises the ringing tone and if the tone ends before the predefined count of rings 2N Helios regards this as a successful connection this solution is not fully reliable because detection may be hindered by noise...

Page 61: ...the next number in the sequence Evaluation of Situations in Audible Automatic Dialling with Confirmation Situation 2N Helios Action Busy tone Hangs up in approximately 2 seconds and dials the next number Call or silence Waits for the preset timeout log in time then hangs up and dials the next number Ringing tone Waits for the preset count of rings then hangs up and dials the next number Continuous...

Page 62: ...he Wait please connection is being established message Later more messages will be available to the user DTMF Control If Automatic Multiple Number Dialling with Confirmation or Silent Automatic Multiple Number Dialling is enabled 2N Helios can be controlled as shown in the table below For convenience commands 1 to 5 are arranged as they are usually used DTMF Character FUNCTION Confirmation indicat...

Page 63: ... 975 must contain digit 2 3 or 5 Confirmation message Parameter 975 last digit 5 0 Tone signal off off 1 default value English Attention your call is being terminated Communicator number is calling Connection confirmed 2 German Achtung das Gespräch wird beendet Es ruft das Notruftelefon Nummer an 3 Portuguese 4 Dutch Value of parameter 977 Language selection English version Outgoing call message N...

Page 64: ...y memories 1 and 2 are used If the Night mode is on memories 1 and 2 are omitted for all buttons and this cannot be disabled individually using the Arrival function In the Day mode the buttons assigned to persons who used the Departure function are on a leave shall remain in the Night mode until the same persons use the Arrival function after the leave e g Example 1 administration building automat...

Page 65: ...ramming Status Changes For necessary steps refer to the preceding subsections Keep the following for later changes this manual the completed programming form including a copy unused transparent foil strips for button labels Always use the product for the purpose it was designed and manufactured for in compliance herewith The manufacturer reserves the right to modify the product in order to improve...

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Page 67: ...67 5 5 Technical Parameters This section describes the technical parameters of the product ...

Page 68: ...idth 300 to 3500 Hz 20 to 60 mA Ringing impedance 2 kΩ C 1 μF 25 to 50 Hz Ringing detector sensitivity 10 to 20 V 25 to 50 Hz Time of response to ringing Variable Pulse dialling 40 60 ms 20 to 60 mA DTMF level 6 and 8 dB 2 dB 20 to 60 mA DTMF detector sensitivity Min 40 dB 20 to 60 mA Dial tone detector sensitivity Min 40 dB 350 500 Hz Busy tone detection speed Variable 350 500 Hz Continuous tone ...

Page 69: ...C Switch min voltage 9 V AC DC Switch max current 2 A AC DC Backlight rated voltage 12 V Backlight max voltage 24 V Backlight current consumption up to 1 A Operational temperature range 20 to 60 ºC Coverage IP 53 Dimensions 1 module 210x100x29 mm h x w x d Weight up to 500 g ...

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Page 71: ...71 6 6 Supplementary Information This section provides supplementary information of the product Here is what you can find in this section Regulations and Directives ...

Page 72: ...ectrical equipment Directive 2004 108 EC of the Council of 15 December 2004 on the harmonisation of the laws of Member States relating to electromagnetic compatibility Governmental Regulation No 616 2006 Coll on technical requirements of products in terms of electromagnetic compatibility Directive 2002 95 EC of the European Parliament and of the Council of 27 January 2003 on the restriction of the...

Page 73: ...Troubleshooting 6 2 73 6 2 Troubleshooting FAQ For tips concerning solutions of other potential problems see faq 2n cz ...

Page 74: ... a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufacturer shall not make any warrant with regard to data loss or damage The manufacturer shall not be liable and responsible for any direct or indirect damage incurred as a result of a use of the product in co...

Page 75: ... electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufacturer shall take the product back free of charge and without requiring another purchase Make sure that the devices to be disposed of are complete Do not throw battery packs into fire Battery packs may ...

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