2N VoiceBlue MAX, User Manual

Page 1: ...www 2n cz 2N VoiceBlue MAX User Manual Firmware Version 1 13 ...

Page 2: ...marks and or trademarks or brands protected by law 2N TELEKOMUNIKACE a s administers the FAQ database to help you quickly find information and to answer your questions about 2N products and services On www faq 2n cz you can find information regarding products adjustment and instructions for optimum use and procedures What to do if 2N TELEKOMUNIKACE a s hereby declares that the 2N product complies ...

Page 3: ...the holder of the ISO 9001 2009 certificate All development production and distribution processes of the company are managed by this standard and guarantee a high quality technical level and professional aspect of all our products ...

Page 4: ...mission 2 5 2N VoiceBlue MAX Connection to VoIP 2 6 Available 2N VoiceBlue MAX Connections 3 VoiceBlue MAX Configuration 3 1 Factory Reset 3 2 Basic Configuration Step by Step 3 3 Call Routing 3 4 Web Configuration Interface 3 4 1 Gateway Control 3 4 2 Gateway Configuration 3 4 3 Messaging 3 4 3 1 SMTP POP3 Basic Configuration Step by Step 3 4 3 2 SMPP Basic Configuration Step by Step 3 4 4 Monito...

Page 5: ...ion 4 2 AT Interface 4 3 LOGs 4 4 CDR 4 5 SDR 4 6 Available Status Messages 4 7 Statistics 4 8 External SMS Control 4 9 Tracing 5 Technical Parameters 6 Supplementary Information 6 1 Troubleshooting 6 2 List of Abbreviations 6 3 Regulations and Directives 6 4 General Instructions and Cautions ...

Page 6: ...the product outline its application 2N VoiceBlue MAX options and highlight the advantages following from its use This section also includes safety instructions Here is what you can find in this section 1 1 Product Description 1 2 Safety Precautions 1 3 Upgrade 1 4 Terms and Symbols Used ...

Page 7: ...ommands for all the gateway settings The programmable parameters are set in such a way that you can make calls the moment you connect the system to the Ethernet connect an antenna and insert the SIM card 2N VoiceBlue can be combined with the service remote GSM MAX 2N Mobility Extension extension for up to 8 users 1 also provides connection to the 2N VoiceBlue MAX system 2 2N SIM Star 2N VoiceBlue ...

Page 8: ...2N TELEKOMUNIKACE a s www 2n cz 8 143 Sending receiving SMS via SMTP POP3 1 Sending receiving SMS via SMPP 1 1 Depending on the available licence type 2 Depending on the part number ...

Page 9: ...devices in medical centres Therefore it is forbidden to use GSM UMTS devices including the GSM gateways in such facilities In general any prohibition regarding mobile phones based on RF energy radiation applies to GSM UMTS devices too If necessary the GSM gateways may be installed at a safe distance from the prohibited area and connected with the original place through an Ethernet cable Although G...

Page 10: ...l relates to the firmware version 2N VoiceBlue MAX 1 14 0 1 2 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 16 5 1 3 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 17 0 1 4 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 18 1 1 5 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 19 1 1 6 The User Manual relates to the fir...

Page 11: ...he firmware version 2N VoiceBlue MAX 1 25 0 1 11 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 26 1 1 12 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 28 0 1 13 The User Manual relates to the firmware version 2N VoiceBlue MAX 1 29 1 ...

Page 12: ...s from injury Warning Always abide by this information to prevent damage to the device Caution Important information for system functionality Tip Useful information for quick and efficient functionality Note Routines or advice for efficient use of the device Future Functions Innovations The in this document designates the functions that are under grey marked text preparation or development at pres...

Page 13: ...ibes the proper product installation and 2N VoiceBlue MAX connection Here is what you can find in this section 2 1 Before You Start 2 2 Factory Settings 2 3 Brief Installation Guide 2 4 IP Voice Transmission 2 5 2N VoiceBlue MAX Connection to VoIP 2 6 Available 2N VoiceBlue MAX Connections ...

Page 14: ...re installing this product check whether the delivery 2N VoiceBlue MAX complies with the following packing list Package pcs 2N VoiceBlue MAX 1 Power supply adapter 1 Long antenna 1 Ethernet cable 1 Quick Start manual 1 Rubber feet 4 Connector Lay Out The following connectors are mounted on the bottom 2N VoiceBlue MAX 10 100BaseT Ethernet connector 4xFXS connector RJ 45 RESET button press for a sho...

Page 15: ...2N TELEKOMUNIKACE a s www 2n cz 15 143 SIM holder Find a power supply connector DC Jack 2 1mm and type plates at the rear ...

Page 16: ...system 2N VoiceBlue MAX connector sides For the LED types see the table below SIM Card Placement Insert a SIM card into one of the four SIM holders on the front 2N VoiceBlue MAX making sure that the chip contacts are at the front bottom The SIM holders are equipped with the push pull technology for facilitation ...

Page 17: ...t render services for limited hours only Every gateway restart adds one hour to the internal licence counter To check the current licence status use the web interface of the gateway refer to or the AT interface of Subs 3 4 the Telnet protocol refer to Section 4 Caution A GSM gateway with an expired licence cannot process any incoming and or outgoing calls To avoid this ask your dealer for licence ...

Page 18: ...s overloaded Change the antenna position or reduce the count of the logged in GSM UMTS modules One of the GSM UMTS modules is permanently logged out or fails to make outgoing calls The problem indicates a GSM UMTS network overload on the installation site To eliminate the problem set the parameter to Relax delay 2 seconds refer to the subsection If the GSM module fails to GSM Basic Parameters log ...

Page 19: ...y settings for the key configuration parameters of the GSM gateway IP address 192 168 1 2 IP mask 255 255 255 0 IP gateway 192 168 1 1 Username Admin Password 2n Caution Remember to the username and password the first change during gateway configuration to avoid unauthorised access ...

Page 20: ...ort time for servicing and testing purposes for example Any excess of the allowed working temperature may not affect the 2N function immediately but may result in faster ageing and lower VoiceBlue MAX reliability For the allowed working temperature and humidity ranges refer to Section 5 2N VoiceBlue MAX is not designed for high vibration environments such as means of transport machine rooms and si...

Page 21: ...e MAX television broadcasting and or other rf sensitive sets may impair the function of these sets Being a source of radio frequency emissions the antenna 2N VoiceBlue MAX should not occur in the close vicinity of the human body The health hazard is higher than with mobile phones as generally gateways shared by multiple users show a very high traffic Make sure that the VoIP connection has been con...

Page 22: ...stem Rack Mounting 2N VoiceBlue MAX can be mounted into a system rack Purchase the rack accessories separately under Part No The accessory pack includes the 5051099E following components Components Pieces Short wing 2 Long wing 1 Rear connecting plate 1 Upper connecting plate 1 Mounting screws 12 Rack screws 4 ...

Page 23: ... wings are optional and depend on the installation site conditions Having screwed the wings place the GSM gateway into a free 1U place of the system rack fitting it with four rack screws included in the package Pair Mounting Follow the instructions below to rack mount two GSM gateways into one 1U place Put the GSM gateways next to each other making their sides touch each other Fit the short wings ...

Page 24: ...onnecting plates have different drilled holes the upper plate holes are larger and without threading in the upper and rear holes of one GSM gateway first Then connect the other unit Place the GSM gateway pair into a free 1U place in the system rack and fit it with four rack screws included in the package ...

Page 25: ...wer supply adapter included Make sure that the electric distribution network voltage is in compliance with the data on the supply adapter plate before plugging the adapter First plug the supply adapter into the mains socket and only then connect the adapter connector to the gateway Refer to the status indicators Warning Connecting a defective or inappropriate power supply adapter may lead to a tem...

Page 26: ...tenna has a sufficient gain for a trouble free operation under normal conditions If the signal is poor or you want to place your antenna separately from you can use an antenna 2N VoiceBlue MAX with an SMA connector terminated cable The antenna should be mounted vertically Refer to the section for the antenna and cable Technical Parameters parameters Ethernet Cable Connection To connect into an Eth...

Page 27: ...ction Antenna Splitter The antenna splitter is a passive component that combines multiple GSM UMTS channels into one antenna In it combines two four antennae into 2N VoiceBlue MAX one The antenna splitter is placed in the installation box It is a passive element it has a characteristic signal attenuation value that the antenna connected must compensate No antenna splitter is used for one channel 2...

Page 28: ...rsibly Follow the instructions below to download firmware easily using the gateway web interface Connect your PC and the gateway into the Ethernet network Open the web browser MS Internet Explorer 9 and higher or Mozzila Firefox 4 and higher are recommended Enter the to register at the web interface http IP_address Click on then on and select the new Management Firmware update Browse firmware file...

Page 29: ...s MOS G 711a PCM 64 4 1 G 711u PCM 64 4 1 G 729 CS ACELP 8 3 92 For quadruple the above mentioned rates two fully duplex calls 2N VoiceBlue MAX and add the TCP and IP header transmission rate to the result to get the resultant transmission rate It is important to keep both a stable appropriate transmission rate during connection and a small and identical transmission time per data packet in order ...

Page 30: ...MAX SIP Components The following components are involved in the SIP message exchange UAC User Agent Client the terminal device client which initiates SIP signalling UAS User Agent Server the terminal device server which responds to SIP signalling from the UAC UA User Agent a SIP network terminal SIP phones gateways to other networks etc which contains the UAC and UAS Proxy server receives connecti...

Page 31: ...quest ACK INVITE confirmation by the final message addressee BYE connection termination CANCEL failed connection cancellation REGISTER UA registration with the SIP Proxy OPTIONS server capability query The answers to the SIP messages are numerically coded as the case is with the http protocol Below are the most important ones 1XX information messages 100 trying 180 ringing 183 progress 2XX success...

Page 32: ...2N TELEKOMUNIKACE a s www 2n cz 32 143 ...

Page 33: ...oiceBlue MAX Multipoint mode with the SIP Proxy server SIP H 323 Interconnection SIP based devices cannot communicate with H 323 supporting devices directly but through a SIP H 323 gateway This gateway transfers signalling messages from to the protocols Using the RTP for multimedia data transmission the SIP and H 323 protocols can go on communicating directly when the SIP H 323 gateway connection ...

Page 34: ...ss in for this mode 2N VoiceBlue MAX The PTP configuration is often used for testing purposes before 2N VoiceBlue MAX implementation into the VoIP network Refer to the figure below for the PTP scheme Tip If you set the incoming SIP Proxy IP address to 0 0 0 0 in the 2N configuration the GSM gateway will receive calls from VoiceBlue MAX any VoIP device All calls outbound to GSM are routed to the ga...

Page 35: ...hich is responsible for all VoIP signalling Multiple source devices VoIP phones e g and multiple target devices 2N e g can be used in this mode An internal routing algorithm Least VoiceBlue MAX Cost Router LCR of your SIP Proxy is used for routing outgoing GSM and other calls in this mode Calls to GSM networks can be routed via the 2N VoiceBlue MAX gateways All SIP signalling is governed by the SI...

Page 36: ...ure below shows the gateway as DialThru router PBX Analogue phone is connected with the gateway by up to four analogue FXS ports or by using Ethernet interface SIP protocol Incoming calls from PSTN are directly routed to selected port Outgoing calls are using routing accordint to LCR table ...

Page 37: ... section 3 1 Factory Reset 3 2 Basic Configuration Step by Step 3 3 Call Routing 3 4 Web Configuration Interface 3 4 1 Gateway Control 3 4 2 Gateway Configuration 3 4 3 Messaging 3 4 3 1 SMTP POP3 Basic Configuration Step by Step 3 4 3 2 SMPP Basic Configuration Step by Step 3 4 4 Monitoring 3 4 4 1 List of SNMP traps 3 4 5 Utils 3 4 6 Management 3 4 7 Others ...

Page 38: ...iguration values for all parameters including the Ethernet interface parameters and access data Refer to for Subs 2 2 factory settings Caution Resetting the factory configuration values results in changes of the Ethernet settings and subsequent necessity to reconfigure the gateway Note To reset the factory values press the Reset button until the LED indicators start flashing red Note Push the RESE...

Page 39: ...itch We do not recommend connecting any other equipment Change the Ethernet IP setting in the configuration terminal e g IP 192 168 1 200 Net Mask 255 255 255 0 Open your web browser and enter the GSM gateway IP address Enter the factory login data Change the required settings in the Gateway configuration Ethernet menu and store the data into the GSM gateway configuration Connect the GSM gateway t...

Page 40: ...eive VoIP SIP calls and route 2N VoiceBlue MAX them to GSM UMTS networks If all the GSM modules are occupied or logged out the GSM gateway will reject all VoIP IP and GSM UMTS calls Should you get in troubles follow the steps below please Read the User Manual carefully and check all parameters Find answers to the frequently asked questions at http faq 2n cz Consult your servicing partner You are r...

Page 41: ...n that turns your mobile phone into an SIP phone taking advantage of all the PBX functions To make your 2N Mobility Extension work efficiently use the gateway to assign your mobile phone an 2N VoiceBlue MAX account with the same SIP parameters ID user password that help connect your office SIP phone to the SIP Proxy server After this account gets registered with the SIP Proxy server via your mobil...

Page 42: ...ith the active Follow me function Subscriber B does not answer the call in the VoIP network and so the call is rerouted to its mobile telephone SMS at no answer function In the case of a missed call in the VoIP network the provides 2N Mobility Extension sending of an information text announcement This function is called SMS at no answer Like with call forwarding it is possible to use the DTMF opti...

Page 43: ...r B does not answer the call in the VoIP network and so the call is rerouted to its mobile telephone Subscriber B does not answer the mobile phone call and is sent a text announcing that the call from subscriber A has been missed Call forwarding function In addition to rerouting calls in the event of absence the 2N Mobility Extension allows calls to be forwarded within a VoIP network which brings ...

Page 44: ...tes the call with C 9 in the default setting and returns to the call with A Quick call forwarding function In Fig 4 subscriber A is talking to subscriber B for whom the 2N Mobility Extension has been permitted Subscriber A would like to be forwarded to subscriber C Subscriber B wants to forward the call without having to talk to subscriber C So subscriber B puts the call with A on hold 7 in the de...

Page 45: ...lephone cost cutting tool It helps you select call routes according to the called subscriber s number daytime and weekdays By adding bank holidays with routing rules as on Sundays to the LCR table you achieve even higher call cost savings To make your prefix and LCR routing work properly enter the prefix of the number to be called to the GSM UMTS network into the in the Table of accepted prefixes ...

Page 46: ...e Table of accepted prefixes has a higher Count of digits priority than the Default count of digits The must always contain one record at least Table of replaced prefixes or the record if no prefix modification is made Make sure that the apriopriate provider s SIM card is inserted in the GSM gateway Assign the incoming and outgoing groups in the Gateway configuration GSM groups menu assignment For...

Page 47: ...o the first routing rule included in the section and given in the Groups GSM table outgoing groups Moreover call duration limiting timer can be selected for the outgoing call If the selected GSM UMTS module is occupied or has a low credit the algorithm returns to the preceding step but considers the next row instead of the Groups first one If no record is found in this section the next LCR row is ...

Page 48: ...ked If the calling number is found the incoming call is routed directly to the corresponding extension To set the Dynamic CLIP routing function use the GSM menu incoming groups If the incoming call is still not processed the gateway will receive the call and send either a voice message or the dialtone to the caller After that 2N awaits the required count of digits necessary for connection set Voic...

Page 49: ...on interface is available in the English language version only at present Tip Use the F11 key to activate the full screen mode for better resolution Login For login to the web configuration interface enter the server IP 2N VoiceBlue MAX address into your web browser The following login dialogue will get displayed Just one user may be logged in at a time Refer to for details on the login Subs 2 2 f...

Page 50: ...nterface After this timeout the current user is logged out automatically Click on the button to reset the maximum timeout value Refresh Set the login timeout value in the section Gateway Web configuration Auto logout Caution You are recommended to change the initial login data upon your first login to considerably increase your system security Web Icons ...

Page 51: ...des the button You wil be notified of successful Logout logout after every logout action to avoid re use of your login data There are four more sections in the right hand upper menu SIM client for connection to the system 2N SIM Star SMS for receiving sending SMS via the web interface Messaging for receiving sending SMS via SMPP or SMTP POP3 Monitoring for gateway monitoring via SNMP Utils includi...

Page 52: ...rnet interface MAC address A new licence code can be inserted here Firmware version current firmware version of the gateway connected Bootware version current bootware version of the gateway connected MAC address Ethernet interface MAC address of the gateway connected CPU serial number GSM gateway serial number in the format M204 xxxxxxxxxx Active licensed protocols SIP SIP support MEx Mobility Ex...

Page 53: ... is added via the r 2N SIMStar serve If the current is during automatic licensing Licence status blocked 2N will be restarted during licence adding VoiceBlue MAX If the current is during automatic licensing the Licence status unblocked Gateway limitation will be prolonged without 2N VoiceBlue MAX restart Networks list of allowed barred GSM UMTS networks Tip Upon the dealer s request the gateway ma...

Page 54: ...hours only Make sure that the gateway date and time values are correct after a long disconnection from the power supply Voice Messages This window is used for recording checking and downloading voice messages Supported format is PCM Alaw Mono 8000 Hz 8 bits Index Type of message Use Max length s 0 DISA message Inc calls from GSM UMTS 64 1 ME Hallo Mobility Extension calls 4 2 ME Mobility extension...

Page 55: ... group 6 8 27 GSM outgoing group 7 Calls via Out GSM group 7 8 28 GSM outgoing group 8 Calls via Out GSM group 8 8 30 Message 30 Voice message detector 8 31 Message 31 Voice message detector 8 32 Message 32 Voice message detector 8 33 Message 33 Voice message detector 8 34 Message 34 Voice message detector 8 35 Message 35 Voice message detector 8 36 Message 36 Voice message detector 8 37 Message 3...

Page 56: ...settings LOG file The LOG file window helps read out the gateway LOG file The bottom part of the window includes icons for saving the LOG file into a file and refreshing the LOG listing in the web window Refer to for more details Subs 4 3 CDR File The CDR file window helps read out the Call Data Records CDR of the gateway The bottom part of the window includes icons for saving the CDR into a file ...

Page 57: ...dow displays the current status of each GSM UMTS channel Refer to Subs 4 6 for status details Module control This window helps you control the selected GSM UMTS module manually Statistics The window displays the current statistics on calls The bottom part of the window includes icons for saving the LOG file into a file and refreshing the CDR listing in the web window Refer to for format informatio...

Page 58: ...e gateway Online report The window displays on line gateway tracing 3 4 2 Gateway Configuration System Parameters General Saving call data CDR select the call types on which records are to be saved into the CDR file Gateway ID identifies numerically in the CDR in case 2N VoiceBlue MAX multiple devices generate the CDR in the network System Restart Enable system restart enable disable the feature T...

Page 59: ...n of the function SMS at no answer for a registered user The default value is 33 Tip The and functions can be enabled disabled SMS at no answer Follow me using the above mentioned DTMF codes by calling the GSM gateway from a registered mobile user phone The values of these functions can be changed using the configuration interface too see below Others PIN PIN code for the SIM cards that request th...

Page 60: ...ller ID Deny DTMF according to RFC2833 Forward DTMF for ME Mobility Extension Use SIP over TCP for registration Use SIP over TCP for calls SIP registration Registration expires s the timeout after which the 2N VoiceBlue MAX registration data expire at the SIP Proxy Reattempt registration s time interval for re sending the request Registration domain realm Caller ID Username registration data for t...

Page 61: ...address of the SIP Proxy to which 2N VoiceBlue MAX turns in the case of a GSM incoming call SIP registrar IP address of the SIP registration server Tip You can use the domain name for the Registration domain realm SIP and IP addresses on proxy IP GSM SIP proxy GSM IP SIP registrar condition that you complete the domain name Registration domain and set the properly in the realm DNS server address W...

Page 62: ...y is located behind the NAT make sure that the NAT router routing settings for the appropriate ports SIP RTP STUN are made The integrated firewalls may affect VoIP calls too Tip Should there occur call errors one way audibility connection errors e g check the settings of all active elements on the VoIP call route To detect the problems quickly you can test the Point to Point connection with a soft...

Page 63: ...o deletion Tariff pulse type metering possibility to set up metering pulses sending Disabled 12kHz 16kHz FXS line selection for incomming calls selection of destination FXS line s in case of incomming calls from VoIP or wireless networks DTMF detector during call enabled enables disables DTMF detection during connected call Caution Internal CLIPs for FXS ports are FXS0 100 FXS1 101 FXS2 102 FXS3 1...

Page 64: ...et in the used ASL Port modes Count of digits defines the maximum count of digits to Gateway configuration Prefixes be dialled Calls Relax timeout s time interval between the end of the last call and the beginning of the next call via one and the same GSM module all incoming and outgoing calls are rejected during this timeout The recommended value is 2 seconds Do not change this setting unless abs...

Page 65: ...oice message is detected as identical with one of the voice messages recorded in the section under index 30 37 The recommended Gateway control Voice messages value is 70 90 Cinterion Module Settings Transmission volume dB set the module volume for the outgoing direction Reception volume dB set the module volume for the incoming direction Enable connection tone enable the connection tone End call w...

Page 66: ...l Rate Adaptive Multi Rate codec for UMTS Enable UMTS AMR Version 2 codec enable the Full Rate Adaptive Multi Rate version 2 codec for UMTS Enable UMTS AMR Wideband codec enable the Adaptive Multi Rate WideBand for UMTS Enable echo canceller enable disable echo cancelling for the module Enable noise reduction enable disable noise reduction for the module Warning The GSM UMTS codec and noise reduct...

Page 67: ... the table shown below Lack of digits in OVERLAP mode the call will be rejected that fails to meet the minimum digits requirement Restricted number prefix the call will be rejected whose prefix has not been found in any of the prefix lists Selected module GSM group is not ready the call will be rejected in case no GSM module is available in the LCR selected GSM outgoing group Selected module GSM g...

Page 68: ... out of order 404 Not found 28 Address incomplete 484 Address incomplete 29 Facility rejected 501 Not implemented 31 Normal unspecified BYE 34 No circuit available 503 Service unavailable 38 Network out of order 503 Service unavailable 41 Temporary failure 503 Service unavailable 42 Switching equipment congestion 503 Service unavailable 44 Requested facility not subscribed 503 Service unavailable ...

Page 69: ... you enter no record 2N SIM Star Server into the table every non connected call will be evaluated as a Causes of failed calls failed call Others Text of SMS at no answer edit the text of the SMS to be sent to the calling party in case of no answer if the function is active The N string will insert the CLIP received from VoIP FXS in the SMS text Text of SMS for all calls fill in this parameter to m...

Page 70: ...ration to send SMS at no answer s set the minimum ringing time for an outgoing call to GSM UMTS before the SMS at no answer is sent Note The function works properly only if the INVITE SMS at no answer message contains the called and caller numbers Delay for ALERTING a define a delay before sending information on ringing start off no Alerting message will be forwarded real the Alerting message will...

Page 71: ...ration attempts if the network rejects to register the CREG 3 SIM responses Delay after registration denied 1 600 s set the registration delay i e the timeout within which the network may send another response after rejecting CREG 3 Timeout for registration 10 600 s set the maximum timeout for the module to wait for network login in the NWAIT mode Next try for registration 0 off 1 720 m set the in...

Page 72: ...sic settings Roaming enabled for network code set the international network identifier for roaming purposes consisting of the following two codes MCC Mobile Country Code country code Czech Republic 230 MNC Mobile Network Code GSM code T Mobile 01 0202 Vodafone 03 Hence the international identification code for T Mobile CZ is 23001 Leave this field empty to disable roaming String Note empty Roaming...

Page 73: ...minutes set the maximum count of minutes to be used via the SIM card per month Count of SMS messages set the maximum count of SMS messages to be sent via the SIM card per month Day to restore call limit and delete statistics set the day in a month on which the statistics of the a Maximum count of called minutes Count of SMS messages parameters should be deleted First count set the length of the fi...

Page 74: ...ecific tariff offered by the provider Transferred minutes maximum count of unused free minutes to be transferred to the next period Day of restoring free minutes day on which the free minute counters are to be reset automatically Choose every 24 hours a day in a month or a day in a week for restoring Week of restoring free minutes define the week in which the free in month minute counters are to b...

Page 75: ...o a PC equipped with the call routing software The DTMF dial in with a voice welcome note can be activated for incoming calls Report to PC dialtone the GSM gateway sends information on incoming calls to a PC equipped with the call routing software The DTMF dial in with a simulated secondary dialtone can be activated for incoming calls Maximum digits in DTMF set the minimum count of digits to be ac...

Page 76: ...nnected outdoing calls are stored in the AutoCLIP table only Delete record for connected answer if the CallBack is successful the corresponding AutoCLIP record will be deleted Skip DTMF for numbers not in CLIP Routing table enable this function to define that only the incoming calls whose CLIPs are stored in the CLIP Routing table will be able to use DTMF dial in Make sure that the called number t...

Page 77: ... of the number to be dialled into GSM UMTS when routing via the selected prefix list Use this parameter if the Count parameter is not included in the of digits Table of accepted prefixes Note The number to be dialled to the GSM UMTS network must meet the condition Count of digits For calls the count of digits to be dialled must be equal to or VoIP higher than the value set in the Count of digits F...

Page 78: ...are routed to 2N VoiceBlue MAX GSM ALL any of the GSM incoming groups can be used for call routing GSM GRP1 4 define one GSM incoming group or a range of GSM incoming groups via which call routing will be enabled FXS pxx P any of the FXS channels can be used for call routing FXS p1 4 define one FXS channel or a range of FXS channels via which call routing will be enabled VoIP vxx V calls are route...

Page 79: ...o be used for the outgoing call Refer to the GSM outgoing groups subsection for details Ignore tone detection in last group having detected a user defined tone refer to GSM basic settings the GSM gateway automatically terminates the call and seeks for another call setup way If this parameter is activated the GSM gateway ignores the tone detection results and sets up a call when this is the only po...

Page 80: ...um call duration minutes Call duration limit Tip CallBack detects the CLIP from right to left Thus configure 10 rules for all the incoming CLIPs to make CallBack work properly Each of the rules must contain one of the CLIPs 0 1 2 3 4 5 6 7 8 9 Note Remember to activate the CallBack mode in the GSM incoming groups window for a proper CallBack function The maximum count of CLIP routing table records...

Page 81: ...et mask for the Ethernet interface 2N VoiceBlue MAX Default gateway The IP gateway IP address v4 in the Ethernet network DNS server1 primary DNS server DNS server2 secondary DNS server Used as a back up when DNS server 1 is not functional Caution Incorrect settings e g enabling the service may result in a DHCP client denial of access to the configuration To avoid this 2N VoiceBlue MAX restore the ...

Page 82: ...eway at a moment If another authorised user tries to log in the previous session will be aborted automatically By activating this function you disable such automatic logout and block any further access attempts Simple login form here you can change the login window graphic lay out Upon activation the GSM gateway login page will have an anonymous appearance This function is recommended for connecti...

Page 83: ...y licence details Modules Grouping Global settings SMS server enabled enable disable the SMS server at the GSM gateway keep disabled if you select another SMS processing method AutoCLIP routing expires hours 1 10000 0 off set the maximum time for keeping of the automatic SMS routing record response in the AutoCLIP table Not sent SMS expires in hours 1 10000 0 off delete an SMS in case it was not s...

Page 84: ...2N TELEKOMUNIKACE a s www 2n cz 84 143 Delay for change of SIM in seconds 0 120 set the time during which the currently blocked SIM stays logged in IDLE ready to receive SMS deliveries ...

Page 85: ... The found number is compared with the addressees of the outgoing messages Begin of text of received SMS any SMS whose text beginning matches this parameter is evaluated as a delivery report Note If multiple SMS are sent to one and the same number delivery reports are assigned to them according to the sending time starting from the oldest one Modules to SMS groups assignment This section helps you...

Page 86: ...et the GSM gateway into the SMS centre mode SMPP ESME set the GSM gateway into the ESME External Short Messaging Entity mode Web define an account for sending SMS via the SMS web interface System ID SMSC user ID Password SMSC SMTP user password System ID for authentication on remote side ESME user ID Password for authentication on remote side ESME user ID TCP type set the TCP parameter into the cl...

Page 87: ...n incoming SMS message from the GSM UMTS network The user count is licence limited The highest possible count of licensed users is 200 Refer to for the current GSM Management Licence key gateway licence details The maximum count of SMPP user accounts is 32 With the Email Web user accounts the maximum count is 200 as specified in the licence User Group This section helps you edit the User group and...

Page 88: ...ledging message subject POP3 Subject of email not delivered set the SMS non delivery acknowledging message subject POP3 Subject of email send error set the SMS sending failure message subject Tip The following options are available for subject modification Insert the character n CLIP number u Login name f User full name d Date and time s SIM IMSI m Module g Group SMTP Maximum SMS per email set the...

Page 89: ...dify the message addressee telephone number received via SMPP Never replace original address Replace if the original address is empty Always replace original address address enter addressee s new telephone number TON type of number NPI numbering plan indicator Source address of message outgoing to SMPP set how to modify the message sender ID to be sent via SMPP Never replace original address Repla...

Page 90: ... Autoclip routing the incoming SMS will be routed according to the AutoCLIP table records Deliver to user the SMS will be delivered to the selected user Drop message the SMS will be dropped Deliver to user select the SMS addressee This option is valid only if Action is selected type Deliver to user Time limitation set the rule validity time Days limitation set the days in a week on which the rule ...

Page 91: ...ting This section helps you define the outgoing SMS routing rules which are included in the outgoing SMS routing table Add record Disabled enable disable the selected routing rule Message to SMS group select the SMS group via which the SMS will be sent Action type select the action for the outgoing SMS select Submit from user the user in case is selected Action type Submit from user Submit from us...

Page 92: ...ed against the SMS text beginning If a match is found the SMS will be routed according to the rules set above Note The rules are applied to outgoing SMS sequentially starting from the first rule If all the set rules are met in a row the SMS is routed according to the row Control This section helps you monitor the system It includes storage filling information and AutoCLIP records SMS queues The su...

Page 93: ... table shows the count of incoming and outgoing SMS stored in the above mentioned databases from the user s point of view and helps you delete the SMS stored User table items Incoming SMS count Received Ack OK Ack error Failed Received count of received common SMS messages Ack OK count of SMS delivery acknowledging messages Ack error count of SMS non delivery acknowledging messages Failed count of...

Page 94: ...lays the current state of the AutoCLIP table Send SMS This section includes a web interface for SMS sending via the available user accounts Sending SMS depends on the outgoing routing rules set in Messaging User group and limits defined in Outgoing SMS routing Gateway Gateway configuration GSM outgoing group User select the user account for SMS sending Phone number enter the SMS recipient s phone ...

Page 95: ... via the e mail client and 2N VoiceBlue MAX send SMS messages to via SMTP The gateway receives the 2N VoiceBlue MAX messages and resends them to the GSM users according to the predefined routing rules A message coming to from GSM is routed according to the 2N VoiceBlue MAX incoming SMS rules and delivered to the user via POP3 SMTP POP3 Communication Note You can send an SMS message of any length t...

Page 96: ... Example Suppose a user was created in step 2 c with Login name USER and domain then the e mail address of the user with Domain email com the right to access the SMS server will be The USER email com character is completed automatically and is not included in the Domain field Create the incoming SMS routing rules in the Messaging User Group General menu settings Incoming SMS routing Add Select the...

Page 97: ...subsection carefully before setting 2N VoiceBlue MAX Messaging details Figure 1 shows sending receiving SMS via SMPP Having created user accounts in 2N the users can send receive SMS via SMPP The figure shows an VoiceBlue MAX example with two SMSC accounts created in to the right 2N VoiceBlue MAX Another ESME gateway and a PC on which the SMPP ESME 2N VoiceBlue MAX application is running are conne...

Page 98: ... Assign the user to a User group Set Access type SMPP SMSC Set and to access the GSM gateway SMS server via Sy stem ID Password ESME Set TCP type server Create the incoming SMS routing rules in the Messaging User Group General menu settings Incoming SMS routing Add Select the group to receive the SMS via the Message from SMS group menu Select the to define how to process incoming SMS Example A cti...

Page 99: ...oring is to observe your GSM gateway states continuously and send state information to the defined IP addresses whenever an error occurs Refer to the for the list of all SNMP traps sent by List of SNMP traps 2N VoiceBlue MAX Caution This service is subject to licence Refer to for Management Licence key the current GSM gateway licence state details Information SNMPv2 protocol is supported It is pos...

Page 100: ...e sure that the parameters have been completed correctly to avoid SNMP malfunction Second SNMP server the addressee s secondary IP address and transport port for SNMP traps default port 162 If these parameters are correctly completed the SNMP traps will be sent both to the primary and secondary IP addresses Identification It is possible to configure following contact details in this section Contac...

Page 101: ...cz 101 143 Caution The SNMP service works properly on condition that SNMP is licensed in the section Management The primary IP address transport port and community parameters are completed SNMP is enabled in the section Monitoring ...

Page 102: ...d under level of too strong signal level Second GSM module has weak signal level Second GSM module increased over level of too weak signal level Third GSM module ERROR Third GSM module OK Third GSM module has too strong signal level Third GSM module decreased under level of too strong signal level Third GSM module has weak signal level Third GSM module increased over level of too weak signal level...

Page 103: ...present the GSM gateway offers the Ethernet interface tracing Network trace and gateway communication tracing functions These functions help detect gateway installation troubles SIP communication debugging The file format is PCAP which is readable in the Wireshark program for example http www wireshark org BTS Lock This section helps you set the BTS lock if the GSM UMTS module supports this functi...

Page 104: ...l setup request IPROC call setup initiation CRECV called user ringing ACTIVE active call DISREQ call end request OVRECV call setup request rejection due to non fulfilment of the LCR conditions Waiting channel display the test channel for an incoming call via the selected interface 2N VoiceBlue MAX Control Action type set the test call type Make call the gateway will make an outgoing test call Wait...

Page 105: ...ef Installation for more firmware information Guide Warning Use the for this gateway type only Any other firmware certified firmware type may damage 2N VoiceBlue irreversibly MAX After the new firmware file is stored and sent the GSM gateway is restarted automatically Licence key This section helps you upload the licence file code to and 2N VoiceBlue MAX provides information on the current licence...

Page 106: ...04 gateway_serial_number rrrrmmdd hhmmss tar Configuration upload The window helps you upload new configuration settings into 2N VoiceBlue MAX configuration The Ethernet interface and login data remain the same Warning Be sure to upload the configuration file intended for the selected GSM gateway only to avoid malfunction of the GSM gateway and the necessity to restart the system Configuration Res...

Page 107: ...ersion 3 4 7 Others SIM Client This section is displayed for those GSM gateways only that support the 2N SIM Star system connection remote SIM card function SMS This subsection helps you send and receive SMS via the modules Tip You can also use the SMS user account for SMS sending receiving Refer to the Web Configuration subsection for SMS user configuration details Note This menu is inactive if t...

Page 108: ... section describes communication with using a terminal 2N VoiceBlue MAX Here is what you can find in this section 4 1 Terminal Based Communication 4 2 AT Interface 4 3 LOGs 4 4 CDR 4 5 SDR 4 6 Available Status Messages 4 7 Statistics 4 8 External SMS Control 4 9 Tracing ...

Page 109: ...ply type OK ERROR or BUSY Use A CR to repeat the command The gateway requests a password by displaying the and prompts It Login Password uses an extended set of AT commands for configuration Refer to for the list Subs 4 2 of terminal AT commands Example of a login window VoiceBlue MAX V 1 9 0 11 0 B 1 20 Date time 4 1 2013 20 56 53 98 SNumber M204 5401270008 Login Admin Password Access Data 2N Voi...

Page 110: ...ia GSM modules AT TOUT Statistics of outgoing calls via GSM modules AT T Statistics of calls via SIM cards of GSM module AT TPR mi ci mo co Setting of statistics via PRI AT TG0 mi ci 0 0 Setting of statistics of incoming calls via all GSM modules in GSM group 0 AT TG mi co ri ro Settings of statistics of GSM group AT TGALL ri ro mo co Settings of statistics of all GSM groups AT T mi ci si mo co so...

Page 111: ...rom all GSM modules AT Gxx atcmd Send command for AT commands directly to the GSM module AT Gxx at cnum SIM card telephone number AT Gxx at cpin xxxx PIN entering AT Gxx at clck sc 1 xxxx PIN request enable AT Gxx at clck sc 0 xxxx PIN request disable LOG and CDR List AT L Log file listing PRIGW awaits pressing of the Space bar in every 20 rows AT C Call file listing PRIGW awaits pressing of any k...

Page 112: ...T N Overview of parameters of network list 1 8 AT NALL Overview of parameters of all network lists AT R Overview of LCR lines Default Reset AT FRES Reset with gateway factory settings System Settings AT S70 x x x x IP address AT S71 x x x x IP address mask AT S81 Initialisation string for setting of mode connected to the gateway COM2 AT S90 x Type of assignment of B channels to GSM modules and X 0...

Page 113: ...N Transfer of GSM module into the sleep mode AT Gxx ON Transfer of GSM module into the idle mode Basic GSM Settings AT G00 rr gggggg gggggg gggggg gggggg gggggg g r Number of GSM group for each GSM module AT G01 mode atms atfs Voice processing settings for GM22 GSM modules only mode algorithm 0 none 1 semiduplex 2 fullduplex atms atfs transit receive gain 3 5dB 1 2 5dB 0 0dB 2 2 5dB 4 5dB AT G02 m...

Page 114: ...nt not for cdr info pseudo default 0 AT G 2 netid clir min sms sec sec2 pseudo Basic parameters of SIM card in slot 2 List of Networks AT N 0 op np op np List of prefixes replaced by new prefixes number of netlist op old prefix np new prefix AT N 1 pr n pr n List of prefixes dialled into ISDN to be used for LCR table pr prefix n length of number parameter n is optional AT N 2 7 pr n pr n Other 7 l...

Page 115: ...terface Trace Trace can be activated for only one session at a time AT RE Start tracing of error messages on active interface AT Lx Start tracing of LAN Telnet on layer x x 2 Layers IP TCP Telnet x 3 Layers TCP Telnet x 4 Layer Telnet AT Rx Start tracing of ISDN PRI GSM on layer x x 1 Layers 1 2 3 4 x 2 Layers 2 3 4 x 3 Layers 3 4 x 4 Layer 4 AT RR Start tracing AT R2 to COM1 interface AT RX Stop ...

Page 116: ...ref reference number of SMS 0 255 to be used in status confirmation messages ID third party identification number of SMS smspdu ch ix sts len pdu csum Content of SMS message len length of SMS message number of bytes in PDU PDU content of message in PDU format csum checksum of all PDU bytes 2 hexa digits calculated without carry smsdel ch ix SMS message deletion confirmation smserr ch id ix req err...

Page 117: ...ia GSM module 0 31 or via any GSM module ch 32 Possible answers smserr busy write or smsout AT SG grp id len pdu csum SMS to group request for sending an SMS message via GSM group 1 8 Possible answers smserr busy write or smsout AT SS ch mem Command for changing SMS storage Mem 1 2 3 type of SMS storageSiemens 1 SM 2 ME 3 MEEricsson 1 SM 2 ME 3 MEWavecom 1 SM 2 ME 3 SR Huawei 1 SM 2 SM 3 SMSierraW...

Page 118: ...ystem switched off Warm boot Restart of system unknown cause Watchdog Restart of system by watchdog BKPT code CPU error break code detected Stack error CPU error stock integrity failure Divided by zero CPU error dividing by zero RETI code CPU error illegal using of instruction reti NMI intr CPU error wrong interrupt VOID intr CPU error wrong interrupt Upgrade reset Start of upgrade firmware proced...

Page 119: ... board Pri RD WR Error in initialisation of PRI controller SYSERR User stack error SW error stock integrity failure BRDIN 08 TYP STS Board inserted number of gsm board type status BRDOUT 08 TYP STS Board disconnected BRDRES 08 TYP STS Reset the board by AT command ALL GSM RESET CMD Reset all GSM boards by AT command SYSTEM RESET CMD Reset the system by at bsys command L1 ERR reserved L2 ERR Error ...

Page 120: ...ng value N R numbering of packets K recv FRMR Received packet FRMR information about error L undef frame Received packet of unknown type M I field Received wrong I packet numbered packet N frame size Received packet with wrong length O N201 error Value N201 was exceeded max length of packet L3 ERR tout sts p Error of isdn layer 3 timeout in status on channel p G2 ERR ATD ERROR init g Error of isdn...

Page 121: ...2N TELEKOMUNIKACE a s www 2n cz 121 143 C4 ERR tout sts p g Error of connecting layer 4 timeout in status on call between channel p and GSM module g ...

Page 122: ...ul incoming call I FD unsuccessful incoming call OSIM successful outgoing simulated call RSIM successful incoming simulated call ESIM unconnected outgoing simulated call GSM release cause Column 4 used channel number used GSM module Column 5 used GSM group C CallBack Column 6 connection time Column 7 Column 8 call duration mmm ss max 255 59 or error cause for unconnected call 9 Column call cost to...

Page 123: ...or D OK delivered OK SMS delivered D TO delivery timeout SMS was not delivered within the set timeout SANS SMS after successful call SNOS SMS at no answer SWEB SMS was sent via web interface SSIM simulation SMS was sent via 2N SIMStar server RSIM simulation SMS was received 2N SIMStar server Column 4 error type for D OK SMS receipt status typically E 000 for D ER SMS receipt error code for S FD mo...

Page 124: ...us can start receive call execute AT G command follow CALL CMD CALL Call running call establishing connected call call end follow IDLE CMD Communicating with module upon AT G command follow IDLE INFO Information loading from module and SIM card follow NWAIT GSM Layer 2 Info for BLOCK block Blocked by AT G command terminated by module board or system reset Netw reg GSM log in refused not activated ...

Page 125: ...er 2 RELIND Indication of module release from Layer 2 Link Layer Statuses Layer 4 NULL Rest status ready for call MORE Call request received from GSM or ISDN awaiting further dialling or timeout SETUP Call request sent to opposite interface PROC Call request confirmed awaiting call answer ACTIVE Connected call DISC Call disconnection in progress Command Shell Statuses Command Shell IDLE Rest statu...

Page 126: ...eset INIT Initialisation of EEPROM configuration or Flash upgrade HW ERR HW error of plugged in board SYSERR System error memory error etc BRDIN Board plugged in BRDOUT Board plugged out BRDRES Board reset using AT B command L1 ERR PRI port layer 1 error ISDN1 L2 ERR PRI port layer 2 error ISDN2 L3 ERR PRI port layer 3 error ISDN3 G2 ERR GSM module layer 2 error gate2 G3 ERR GSM module layer 3 err...

Page 127: ...ected calls terminated by calling party Errors number of unconnected calls wrong requests disallowed prefix etc Red in number of connected calls rerouted to this GSM group Redout number of connected calls rerouted to another GSM group Explanation of Rows i1 inc incoming group 1 g1 out outgoing group 1 fs inc all incoming calls via FXS fo inc all incoming calls via FXO for gateways with the FXO int...

Page 128: ... out 2 01 0 0 00 00 0 0 0 0 0 g4 out 2 01 0 0 00 00 0 0 0 0 0 Statistics of Incoming Calls on All GSM Modules Statistics of incoming calls on all modules network reset minutes hhhh mm ss calls reject failed c offs errors fs inc 0 00 0 0 00 00 0 0 0 0 0 fo inc 0 00 0 0 00 00 0 0 0 0 0 vi inc 0 00 0 0 00 00 0 0 0 0 0 grpinc 0 00 0 0 00 00 0 0 0 0 0 group reset minutes hhhh mm ss calls reject failed ...

Page 129: ...s hhhh mm ss calls reject failed redout red in g1 out 2 01 0 0 00 00 0 0 0 0 0 g2 out 2 01 0 0 00 00 0 0 0 0 0 g3 out 2 01 0 0 00 00 0 0 0 0 0 g4 out 2 01 0 0 00 00 0 0 0 0 0 module reset minutes hhhh mm ss calls reject failed c offs smses m0 out 2 01 0 0 00 00 0 0 0 0 0 m1 out 2 01 0 0 00 00 0 0 0 0 0 m2 out 2 01 0 0 00 00 0 0 0 0 0 m3 out 2 01 0 0 00 00 0 0 0 0 0 Statistics of Calls on Specific ...

Page 130: ...0 00 00 0 0 0 0 0 module reset minutes hhhh mm ss calls limit m0 day 12 03 0 0 00 00 0 0 m0 rem 12 03 0 0 00 00 0 0 module reset min0 ss limit min1 ss limit min2 ss limit min3 ss limit m0 fre 12 03 0 00 00 0 0 00 00 0 0 00 00 0 0 00 00 0 m0 rem 12 03 0 00 00 0 0 00 00 0 0 00 00 0 0 00 00 0 ...

Page 131: ... ix Request to read an SMS message or SMS status saved on the SIM card Possible answers smserr busy read or smspdu AT SD ch ix Request to delete an SMS message or SMS status message Possible answers smserr busy delete or smsdel AT SM ch len pdu csum Request to send a message via GSM module 0 31 or via any GSM module ch 32 Possible answers smserr busy write or smsout AT SG grp id len pdu csum Reque...

Page 132: ...An SMS message was sent and not saved into the SMS storage smspdu ch ix sts len pdu csum Content of SMS message or status confirmation smsdel ch ix An SMS message or status confirmation was deleted from position ix smserr ch id ix req err cms Response to an error command smssel ch cnt Confirmation of an SMS storage change ...

Page 133: ...munication into file supporting terminal HyperTerminal Putty etc can be used Tip You are advised to synchronise your GSM gateway with the SIP Proxy or a PC before tracing AT Command AT S92 x Description AT S92 x Set the tracing details Refer to the table below for value X AT R2 Start tracing via the active session Any character Terminate tracing Layer 3 and 4 Status Listing Timestamp Write Out SMP...

Page 134: ...tor 1x 10 100BaseT Ethernet 4x FXS RJ 45 Administration AT commands web interface VoIP Signalling SIP DTMF RFC2833 Count of voice channels 4 Voice codecs G 711 PCM at 64 kbpsG 729 Annex AB PCM companding A law u Law optional Wireless Interface Count of channels 4 Bandwidth GSM 850 900 1800 1900 MHz UMTS 800 850 900MHz 2100 MHz GSM Cinterion MC55i W or Telit depending on the module UMTS Audio HR FR...

Page 135: ...2N TELEKOMUNIKACE a s www 2n cz 135 143 Antenna One external antenna integrated antenna splitter SMA FEMALE connector Others Working temperature 5 C 45 C Air humidity Max 95 at 40 C ...

Page 136: ...plementary Information This section provides supplementary information on 2N VoiceBlue MAX Here is what you can find in this section 6 1 Troubleshooting 6 2 List of Abbreviations 6 3 Regulations and Directives 6 4 General Instructions and Cautions ...

Page 137: ...eBlue MAX 2N VoiceBlue MAX is disconnected from the power supply fails to log in to the GSM network 2N VoiceBlue MAX Check the SIM card Check the PIN Check the antenna connection Select a place with a good GSM signal is not communicating with the PC 2N VoiceBlue MAX Check the Ethernet cable connection and the Ethernet interface settings in your PC ...

Page 138: ...ne Multifrequency eCPU enhanced CPU ESME External Short Messaging Entity FW Firmware FXS Foreign eXchange Subscriber GMT Greenwich Mean Time GSM Group Switched Mobile system GPRS General Packet Radio Service GW Gateway HW Hardware IMEI International Mobile Equipment Identity IMSI International Mobile Subscriber Identity IP Internet Protocol IVR Interactive Voice Response LAN Local Area Network LED...

Page 139: ...eer SMSC short message service center SMTP Simple Mail Transfer Protocol SMS Short Message Service SSH Secure Shell SW Software TCP Transmission Control Protocol UCMD UDP commands UDP User Datagram Protocol UMTS Universal Mobile Telecommunication System UPS Uninterruptible Power Supply USSD Unstructured Supplementary Service Data VoIP Voice over Internet Protocol WAN Wide Area Network ...

Page 140: ...2 EC of the European Parliament and of the Council with regard to ecodesign requirements for standby and off mode electric power consumption of electrical and electronic household and office equipment Directive 2011 65 EU of the European Parliament and of the Council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment Regulation EC No...

Page 141: ...ion of the product caused by incompetent replacement of parts or due to the use of reproduction parts or components The manufacturer shall not be liable and responsible for any loss or damage incurred as a result of a natural disaster or any other unfavourable natural condition The manufacturer shall not be held liable for any damage of the product arising during the shipping thereof The manufactu...

Page 142: ...ric Waste and Used Battery Pack Handling Do not place used electric devices and battery packs into municipal waste containers An undue disposal thereof might impair the environment Deliver your expired electric appliances and battery packs removed from them to dedicated dumpsites or containers or give them back to the dealer or manufacturer for environmental friendly disposal The dealer or manufac...

Page 143: ...2N TELEKOMUNIKACE a s www 2n cz 143 143 2N TELEKOMUNIKACE a s Modřanská 621 143 01 Prague 4 Czech Republic Phone 420 261 301 500 Fax 420 261 301 599 E mail sales 2n cz Web www 2n cz v1 13 ...