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Diagnostics

19

Phone Lights

Operating State

Not used on this model

Not used on this model

DSL Light

Operating State

OFF

The gateway is powered off or booting up.

Blinking green (slow)

The gateway is attempting to establish a connection to your 
broadband service(s).

Blinking green (fast)

The gateway has been unable to connect to the DSL signal 
for more than three minutes.

Solid green

The gateway is fully connected to your broadband 
service(s).

Internet Light

Operating State

OFF

The gateway has been unable to detect a DSL signal.

DSL signal detected; the gateway is attempting to train.

Blinking green (fast)

The gateway is attempting to establish a connection to your 
broadband service(s).

Solid red

The gateway cannot connect to your broadband service.

Summary of Contents for 2701HGV-W

Page 1: ...For 2701HGV W 2Wire Gateway Installation Guide...

Page 2: ...OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to this manual or the information...

Page 3: ...ard 9 Windows XP 2K ME 98SE 9 Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 9 Add Computers to the Network 10 Ethernet Connection 11 USB Connection 12 Wireless Connection 13 Diagnostics 14 Un...

Page 4: ...at your computers meet the following minimum requirements Browser Requirements Windows Microsoft Internet Explorer 5 5 or higher included on the 2Wire CD Netscape Navigator 4 7 or higher or Firefox 1...

Page 5: ...ve and close all open programs before you begin connecting your gateway Install the DSL Filter Regular telephone and Digital Subscriber Line DSL signals are carried over the same line Converting your...

Page 6: ...led PHONE For Wall Mounted Phones If you have a wall mounted telephone install a wall mount DSL filter following these steps 1 Lift the telephone from the wall pegs and disconnect the phone cord from...

Page 7: ...filter jack labeled DSL HPNA 3 Connect the yellow Ethernet cable provided with the gateway from any available LOCAL ETHERNET port on the gateway to your computer s Ethernet port Check Your Connection...

Page 8: ...to the manufacturer s instructions see note below Note Security of the 802 11g wireless connection associated with this 2Wire 2701HGV W ADSL2 Router is the customer s responsibility Telecom will take...

Page 9: ...uring the Adapter 1 Install and configure your wireless adapter according to the manufacturer s instructions 2 Use the network adapter configuration software or Windows network connection wizard to se...

Page 10: ...from the 2Wire gateway s POWER port to an electrical outlet The POWER light on the front of the gateway should be green 2 Connect the provided blue USB cable from the gateway s USB port to the USB por...

Page 11: ...strator name and password the Authenticate screen opens Enter your administrator name and password and click OK 5 Follow the on screen instructions When the driver installation is complete you will be...

Page 12: ...provided with a key code contact your service provider Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 1 Insert the 2Wire CD 2 Double click the 2Wire icon 3 Double click the 2Wire Setup Wizard...

Page 13: ...ed to the 2Wire gateway and your Internet connection has been established you can connect other computers to the network Use any of the following methods to connect additional computers to your networ...

Page 14: ...ia Ethernet 1 Connect an Ethernet cable from the any available LOCAL ETHERNET1 port on the gateway to your computer s Ethernet port 1 The number of Ethernet ports vary by model from one to four If you...

Page 15: ...5 Gateway Connected to Second Computer Via USB 1 Connect the provided blue USB cable from the gateway s USB PC port to the USB port on your computer 2 Install the USB driver refer to page 8 for instr...

Page 16: ...rking the gateway installation software automatically configures it to communicate with the gateway during setup If you are NOT using a 2Wire wireless adapter you must manually configure your adapter...

Page 17: ...both network and PC performance Check the PC with an anti virus program using the latest virus updates to identify and remove the infection There may be cases where certain applications running on a...

Page 18: ...ter installed Once all phone lines are properly filtered try to connect to the broadband network Intermittent Connection Issue Uncanceled Echo When setting up a DSL broadband network all active phone...

Page 19: ...ble end securely attached to the port In addition verify that you are connecting on or after the date specified by your service provider for DSL service availability Broadband Link is Currently Not Av...

Page 20: ...ith the correct PPP credentials username and password Click the Set Up Now button to enter the PPP username and password provided to you by your service provider After you have completed this process...

Page 21: ...The gateway is not getting power Blinking green slow The gateway is undergoing POST power on self test Solid green Power is on Blinking orange The gateway is undergoing a software upgrade Solid red Sy...

Page 22: ...green fast The gateway has been unable to connect to the DSL signal for more than three minutes Solid green The gateway is fully connected to your broadband service s Internet Light Operating State OF...

Page 23: ...om as the gateway and your DSL connection Ethernet is the preferred connection method for your first computer although instructions for connecting via USB are also provided Ethernet Connection Figure...

Page 24: ...n page 2 2 Insert the 2Wire CD in the computer s CD ROM drive 3 Double click the 2Wire CD icon on your desktop 4 Double click 2Wire USB to begin the driver installation 5 If you have set up an adminis...

Page 25: ...to communicate with your Internet service provider To activate your Internet account 1 Open your Internet browser 2 Type http gateway 2wire net setup into the browser s address line 3 When prompted to...

Page 26: ...t or near a swimming pool Also avoid using this product during electrical storms Avoid locations near electrical appliances or other devices that cause excessive voltage fluctuations or emit electrica...

Page 27: ...d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone compa...

Page 28: ...r operated in conjunction with any other antenna or radio transmitter Installers and end users must follow the installation instructions provided in this guide PTC General Warning The grant of a Telep...

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