2Wire Gateway 1000 Series, Installation Manual

Page 1: ...For 1000 Series 2Wire Gateway Installation Guide ...

Page 2: ...ISING OUT OF OR IN CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Updates and additions to software may require an additional...

Page 3: ...n those stated above must perform a manual configuration of the gateway Refer to Appendix C for step by step instructions Insert the 2Wire Setup Wizard CD and follow the on screen instructions Do NOT install any equipment until instructed by the CD during your installation Enter key code If you were provided with a 20 digit key code by your service provider enter it when prompted If you were not p...

Page 4: ...ons for easy management of your local network From this page you can Upgrade your gateway software View your network settings Change wireless network settings Modify the security settings for your broadband connection Accessing the Home Page There are several ways you can access the gateway home page Click on the icon on your desktop or Open a browser and type http gateway 2Wire net ...

Page 5: ... If the POWER indicator light is red signifying a system error or does not light after performing the steps above contact Technical Support The BROADBAND LINK indicator light is red If the BROADBAND LINK indicator light is red the gateway has not established a connection to your broadband service provider 1 Verify that the phone cable is properly connected to the PHONE LINE port on the gateway 2 V...

Page 6: ...r software was not installed The adapter driver software was only partially installed or is incompatible with your system Follow the procedure appropriate to your system to determine whether the driver was correctly installed Windows XP 1 Click Start and click Control Panel 2 Double click the System icon 3 Select the Hardware tab then click Device Manager Continue to step 4 under Accessing Driver ...

Page 7: ... the list it may not be properly installed Reinstall the adapter according to the appropriate documentation If the USB driver for direct USB connection between the gateway and your PC has not been installed one of the following names will appear in the Other devices category the name that displays is dependent on your operating system 2Wire USB Remote NDIS Ethernet 2Wire Gateway USB 2 Double click...

Page 8: ...and wireless encryption key configure your wireless adapter according to instructions provided with that product 1 Set the network type to Infrastructure Refer to your wireless adapter documentation for instructions on editing the adapter s network profile Your wireless adapter should be configured to operate with an access point or residential gateway This mode of operation is typically enabled b...

Page 9: ...at the beginning of the 10 digit wireless encryption key For example if the wireless encryption key is 1234567890 enter 1234567890 Doing so indicates to the OS that the key is in hexadecimal format 5 In general accept your adapter s defaults The default value for the remainder of configurable settings for your network adapter should allow your wireless adapter to communicate with the gateway Altho...

Page 10: ... s USB port A USB port is identified by the following icon To complete your USB connection to the gateway you must install the 2Wire gateway USB driver on your computer 1 Power on your computer If the Add Hardware Wizard displays follow the on screen instructions selecting recommended default settings If prompted to identify where to search for drivers deselect Floppy Disk drive and check CD ROM d...

Page 11: ...u will be prompted to restart your computer 5 After your computer restarts connect the provided blue USB cable from the USB port on the 2Wire gateway to your computer s USB port A USB port is identified by the following icon 6 Open the network Control Panel and select the Apple icon System Preferences Network 7 Verify that Ethernet Adaptor en1 is selected in the Show field If not select it from th...

Page 12: ...tempting to establish a physical broadband connection Solid red The gateway has not detected a broadband signal Solid orange The gateway has established a physical broadband connection but was not able to successfully connect to your Internet Service Provider or has not yet been configured Blinking green The gateway is attempting to establish a connection to your broadband service s Solid green Th...

Page 13: ... phone Installing a filter on every telephone or telephone device sharing the same telephone number as your DSL separates these signals and eliminates the noise How do I install DSL filters 1 Locate the phone jack where you want to connect your gateway 2 Insert the DSL filter into the jack 3 If you have a phone answering machine fax machine satellite TV equipment or other phone device in this jack...

Page 14: ...d LINE is provided should you wish to connect your gateway at this phone connection Connect your first computer to the gateway There are many ways to set up your network but typically the first computer is located in the same room as the gateway and your DSL connection Ethernet is the preferred connection method for your first computer although instructions for connecting via USB are also provided...

Page 15: ...the USB connection Refer to page 8 for instructions Connecting your computer to the gateway using USB and installing the 2Wire USB driver on Macintosh computers running OS 9 X Connecting your computer to the gateway using USB requires an available USB port Only one Windows or Macintosh computer can be directly connected to the 2Wire gateway using the USB connection 1 With your computer powered on ...

Page 16: ... port A USB port is identified by the following icon 6 Open the network Control Panel by selecting the Apple icon Control Panel TCP IP 7 Verify that Connect Via 2Wire USB Remote NDIS is selected to set the network adapter as active 8 Click Save to complete your installation 9 Proceed to Configure your Internet connection on page 15 to configure your Internet connection ...

Page 17: ...e minutes as the gateway searches for your broadband service 7 The gateway will now connect to the Internet This process may take several minutes Once connected click the REGISTER button and complete the 2Wire registration process Congratulations Your gateway setup is now complete Add computers to your network You can connect additional computers to your network by following these steps 1 Dependin...

Page 18: ...to the gateway must have a network interface compatible with the model of gateway used A direct USB connection is supported on the following operating systems Windows 98SE ME 2000 XP Mac OS 9 X or Mac 10 2 Setup CD supports the following operating systems Windows 98 98 Second Edition ME 2000 XP Mac 10 1 or higher Web Browser Netscape 7 1 Microsoft Internet Explorer 5 5 or higher Physical Specifica...

Page 19: ...f your Internet Service Provider gave you a PPPoE username and password to set up your Internet connection your broadband connection uses Point to Point Protocol over Ethernet and you should use this key code 52EU 2374 6262 22AS B22Y If your Internet Service Provider assigned you an IP address to set up your Internet connection your broadband connection uses static IP Internet Protocol and you sho...

Page 20: ...Gateway Installation and Support Guide 18 ...

Page 21: ...Only peripherals computer input output devices terminals printers and so forth that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception All cables used to connect peripherals must be shielded and grounded Operation with cables connected to peripherals that are not shiel...

Page 22: ...he FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operations of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please conta...