2Wire HomePortal 2701HGV, Installation Manual

Page 1: ...For 2701HGV 2Wire Gateway Installation Guide DRAFT ONLY 2Wire Confidential ...

Page 2: ... 5 Non 2Wire Wireless Adapter Configuration 6 USB Connection 7 Install the 2Wire Gateway USB Driver Windows 8 Install the 2Wire Gateway USB Driver Macintosh 8 Check Your Connections 8 Run the 2Wire Setup Wizard 9 Windows XP 2K ME 98SE 9 Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 9 Add Computers to the Network 10 Ethernet Connection 11 USB Connection 12 Wireless Connection 13 Appendix A...

Page 3: ...CONNECTION WITH THIS MANUAL THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF 2Wire Inc reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Updates and additions to software may require an additional charge Subscriptio...

Page 4: ...ers meet the following minimum requirements Browser Requirements Windows Microsoft Internet Explorer 5 5 or higher included on the 2Wire CD Netscape Navigator 4 7 or higher or Firefox 1 0 or higher Macintosh Safari 1 0 Microsoft Internet Explorer 5 0 or Netscape 4 74 or higher System Requirements 5 MB of available hard disk space for 2Wire gateway software Windows XP Windows 2000 Windows NT 4 0 wi...

Page 5: ...ll open programs before you begin connecting your gateway Install the DSL Filter Regular telephone and Digital Subscriber Line DSL signals are carried over the same line Converting your regular telephone line to DSL can cause high pitched tones and static when using the phone Installing a filter on every telephone or telephone device sharing the same telephone number as your DSL1 separates these s...

Page 6: ...Wall Mounted Phones If you have a wall mounted telephone install a wall mount DSL filter following these steps 1 Lift the telephone from the wall pegs and disconnect the phone cord from the wall jack 2 Connect the telephone cord from the back of the DSL filter into the wall jack Align the keyhole slots on the filter with the wall plate pegs and press down gently to secure 3 Connect the telephone c...

Page 7: ...e provided with the gateway from any available LOCAL ETHERNET port on the gateway to your computer s Ethernet port Check Your Connections With your computer completely started verify the POWER and ETHERNET indicator lights on the front of the 2Wire gateway are green If they are not see Understanding the Indicator Lights on page 18 The INTERNET indicator light will not turn green until the gateway ...

Page 8: ...e from the gateway s PHONE LINE port to a telephone jack with DSL service 3 Install your wireless adapter according to the manufacturer s instructions see note below Note If you use a 2Wire wireless adapter PCI PC card or USB adapter for wireless networking the 2Wire CD automatically configures it to communicate with the gateway during setup If you are NOT using a 2Wire wireless adapter you must m...

Page 9: ...serial number for example 2WIRE110 b The encryption key is a 64 bit hex value located beneath the bar code on the bottom of the 2Wire gateway In the example it is 4119627022 c For Mac OS X users you may need to enter the character at the beginning of the encryption key for example 4119627022 POWER DSL INTERNET PHONE 1 2701HGV PHONE 2 ETHERNET WIRELESS 2701HGV SN 145511100110 2Wire Gateway www 2Wir...

Page 10: ...light on the front of the gateway should be green 2 Connect the provided blue USB cable from the gateway s USB port to the USB port on your computer 3 Connect the provided gray telephone cable from the gateway s PHONE LINE port to a telephone jack with DSL service PHONE LINE TELEPHONE POWER RESET USB PC USB cable AC power DSL filter Telephone wall jack Computer Gateway 2701 DRAFT ONLY 2Wire Confid...

Page 11: ...nd password the Authenticate screen opens Enter your administrator name and password and click OK 5 Follow the on screen instructions When the driver installation is complete you will be prompted to restart your computer 6 After your computer restarts connect the provided blue USB cable from the USB PC port on the 2Wire gateway to your computer s USB port Check Your Connections With your computer ...

Page 12: ...a key code contact your service provider Macintosh OS 10 1 4 10 1 5 10 2 0 10 2 8 10 3 3 10 3 8 1 Insert the 2Wire CD 2 Double click the 2Wire icon 3 Double click the 2Wire Setup Wizard icon 4 If prompted by the Setup Wizard enter the 20 digit key code you received from your service provider If you were not provided with a key code contact your service provider Note MAC OS 9 X AND OTHER OPERATING ...

Page 13: ...e gateway and your Internet connection has been established you can connect other computers to the network Use any of the following methods to connect additional computers to your network Connection Type Page Ethernet page 11 USB page 12 Wireless page 13 DRAFT ONLY 2Wire Confidential ...

Page 14: ...eway to your computer s Ethernet port 1 The number of Ethernet ports vary by model from one to four If your gateway has four Ethernet ports you can connect up to four computers to your network via Ethernet DSL PHONE LINES POWER RESET AC Power DSL filter Telephone wall jack with DSL First computer with Ethernet connection Additional computer with Ethernet card DRAFT ONLY 2Wire Confidential ...

Page 15: ...eway s USB PC port to the USB port on your computer 2 Install the USB driver refer to page 8 for instructions 3 Repeat Run the 2Wire Setup Wizard on page 9 PHONE LINE TELEPHONE POWER RESET USB PC AC Power DSL filter Telephone wall jack with DSL Additional computer with available USB port First computer with Ethernet card DRAFT ONLY 2Wire Confidential ...

Page 16: ...he 2Wire Setup Wizard on page 9 Note If you use a 2Wire wireless adapter PCI PC card or USB adapter for wireless networking the gateway installation software automatically configures it to communicate with the gateway during setup If you are NOT using a 2Wire wireless adapter you must manually configure your adapter to communicate with the gateway using the information on page 6 DSL PHONE LINES PO...

Page 17: ...hough instructions for connecting via USB are also provided Ethernet Connection Figure 7 Gateway Connected Via Ethernet Macintosh 1 Install DSL phone filters according to the instructions on page 2 2 Connect the provided power adapter from the gateway s POWER port to an electrical outlet 3 Connect the provided gray phone cable from the gateway s PHONE LINE port to the DSL filter jack labeled DSL H...

Page 18: ... Enter your administrator name and password and click OK 6 Follow the on screen instructions When the driver installation is complete you will be prompted to restart your computer 7 After your computer restarts connect the provided blue USB cable from the USB PC port on the 2Wire gateway to your computer s USB port Note Connecting your computer to the gateway using USB requires an available USB po...

Page 19: ...setup into the browser s address line 3 When prompted to enter a key code enter the key code provided by your Internet service in the key code field and click NEXT 4 Select your Local Time Zone and click NEXT 5 You may be prompted to enter service provider information such as username and password Enter any required service provider information and click NEXT 6 The connection process will begin Du...

Page 20: ...s or modifications not expressly approved in this manual could void your authority to operate this equipment Only peripherals computer input output devices terminals printers and so forth that comply with FCC Class B limits may be attached to this computer product Operation with noncompliant peripherals is likely to result in interference to radio and television reception WARNING While this device...

Page 21: ...elieve it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operations of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please contact the store re...