6
Running Your HomePortal Setup Wizard Manually
If after one minute the HomePortal Setup Wizard does not automatically run:
Windows Users:
Double-click
the
My Computer
icon located on the desktop.
Double-click the icon that corresponds to your CD-ROM drive.
Double-click
Setup.exe
and follow the onscreen instructions.
Mac Users:
Double-click
the
2Wire
icon.
Double-click the
2Wire Install
icon and click Continue.
Click
Install
to copy the HomePortal software to a folder.
Click
Install
and follow the onscreen instructions.
Troubleshooting Adapters
This section details troubleshooting procedures to address adapter installation
problems.
Verify That Your Adapter Driver is Properly Installed
There are two common errors that may occur during installation that will result in an
error message:
•
The appropriate adapter driver software was not installed,
•
The adapter driver software was only partially installed or is incompatible with
your operating system.
Follow the procedure appropriate to your operating system to determine whether the
driver was correctly installed.
Windows XP:
1.
Click
Start
and double-click Control Panel
2.
Select
Performance and Maintenance
, then click the
System
icon.
3.
Select the
Hardware
tab, then click
Device Manager
.
Continue to Step 4 under
Accessing Driver Status
on page 7.
Windows 2000:
1.
Click
Start >Settings
and double-click
Control Panel
.
2.
Double-click the
System
icon.
3.
Select the
Hardware
tab and click
Device Manager
.
Continue to Step 4 under
Accessing Driver Status
on page 7.
Windows 98 SE or Windows ME:
1.
Click
Start >Settings
and double-click
Control Panel
.
2.
Click the
System
icon.
3.
Select the
Device Manager
tab.
Continue to Step 4 under
Accessing Driver Status
on page 7.
Summary of Contents for HomePortal
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