iNID User Guide
82
The
BROADBAND
indicator
blinks green for an extended
period of time, then turns solid
red.
Broadband connection Failure
Call your service provider if the
broadband connection failed to
connect after 10 minutes.
The
SERVICE
indicator lights
red.
Broadband service
authentication failure
Call your service provider if the
broadband connection failed to
connect after 10 minutes.
Table 5: VoIP Services Issues
Symptoms
Problems
What to Do…
No VoIP service
VoIP services are not
subscribed.
1.
Check your line status (
).
2.
Call your service provider for VoIP
service.
No dial tone.
Service is down.
1.
Check your line status (
).
2.
Verify if the phone is in the Active
mode.
−
If yes, click
Ring Now
to test
the ring tone.
−
If the phone does not ring,
check and make sure that the
RJ-11 is securely connected to
the phone port.
−
If no, call your service
provider.
Table 4: Connection Issues (Continued)
Symptoms
Problems
What to Do…
Summary of Contents for i38HG
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