3Com 09-0572-000, User Manual

Page 1: ... TOKENLINK III 16 4 ISA ADAPTER USER GUIDE A member of the TokenLink III product family Part No 09 0572 000 Published October 1995 ...

Page 2: ...very best 3Com service and support take the time to complete the product registration card Any defective 3Com adapter will be repaired or replaced at 3Com s option for as long as the adapter resides in its original IBM Personal Computer Personal System 2 or compatible computer driver software is covered by the standard 90 day limited software warranty ...

Page 3: ...ands France Israel 3Com France Marketing Department Immeuble McKinley BP 965 1 Avenue de l Atlantique 91976 Les Ulis Courtaboeuf Cedex France Germany Austria Switzerland 3Com GmbH Marketing Department Gustav Heinemann Ring 123 D 81739 Muenchen Munich West Germany Italy Greece Spain Portugal Malta 3Com Mediterraneo Srl Marketing Department Via Michelangelo Buonarroti 1 20093 Cologno Monzese MI Ital...

Page 4: ...t to restrictions set forth in subparagraph a through d of the Commercial Computer Software Restricted Rights Clause at 48 C F R 52 227 19 and the limitations set forth in 3Com Corporation s standard commercial agreement for the software Unpublished rights reserved under the copyright laws of the United States The software described in this documentation is furnished under a license agreement incl...

Page 5: ...Link SmartAgent Software 1 4 Troubleshooting 1 4 100 Compatibility 1 4 Money Back Guarantee 1 5 2 INSTALLING THE 3C619C ADAPTER PC Requirements 2 3 Taking Safety Precautions 2 4 Inspecting the Adapter 2 4 Installing the Adapter 2 5 Connecting to the Network 2 7 Connecting to Shielded Twisted pair STP Cable 2 8 Connecting to Unshielded Twisted pair UTP Cable 2 9 3 USING THE AUTOLINK FEATURE FOR NET...

Page 6: ...S 2 Network Driver for NetWare 5 5 Installing the Server Driver for NetWare 5 5 NetWare Systems with Multiple Adapters 5 5 Installing the NDIS 2 01 Driver 5 6 Updating the PC Startup Files 5 7 NDIS Systems with Multiple Adapters 5 8 Sample PROTOCOL INI File 5 8 Updating the Current NDIS Driver 5 9 Using IBM Drivers 5 9 Obtaining IBM Network Drivers 5 9 Using Remote Program Load RPL 5 10 Before Usi...

Page 7: ...hanging the Test Setup 7 8 When Tests Fail 7 9 Adapter Statistics and Information 7 9 Adapter Statistics 7 9 Adapter Information 7 10 When Tests Fail 7 10 MMIO Register Write Read Test Failure 7 11 Boot PROM Test Failure 7 11 AIP Checksum Test Failure 7 11 Shared RAM Boundary Domain Test Failure 7 11 Shared RAM Write Read Test Failure 7 12 Timer Test Failure 7 12 Open Adapter for Ring Operation Te...

Page 8: ...ion Options B 3 Configuration Mode B 3 Ring Speed B 4 I O Base Address B 4 BIOS MMIO Address Location B 5 Shared RAM Page Size and Address Range B 5 Interrupt Request Level B 6 Other Configuration Options B 7 C ERROR MESSAGES Messages C 1 D TECHNICAL SUPPORT On line Technical Services D 1 3Com Bulletin Board Service D 1 World Wide Web Site D 2 Ask3Com on CompuServe D 2 3ComFacts Automated Fax Serv...

Page 9: ...GLOSSARY INDEX LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENT CE NOTICE ...

Page 10: ...ation and Configuration 4 1 4 2 Main Window with Auto Configure Selected 4 3 4 3 Adapter Configuration Screen 4 7 5 1 Network Drivers Installation Process 5 1 5 2 Main Menu with Network Drivers Option Selected 5 3 5 3 Network Drivers Menu 5 3 7 1 Adapter LEDs 7 2 7 2 Diagnostic Flowchart 7 3 7 3 Test Menu 7 7 7 4 Run Tests Dialog Box 7 7 7 5 Test Setup Dialog Box 7 8 7 6 Adapter Statistics 7 9 7 7...

Page 11: ...Text Conventions ii 2 Notice Icons ii 4 1 3Com Mode versus IBM Mode 4 4 4 2 Initial 3Com and IBM Mode Option Settings 4 5 A 1 Definition of Keys A 2 A 2 Definition of Menu Items A 3 A 3 Command Line Keywords A 5 ...

Page 12: ...pter overview Chapter 1 3C619C adapter hardware installation procedures Chapter 2 Instructions for using the AutoLink feature for NetWare Chapter 3 Standard installation and configuration instructions Chapter 4 Network drivers installation instructions Chapter 5 Network driver installation instructions for Windows NT and Windows 95 Chapter 6 Troubleshooting tips and procedures Chapter 7 3C619C Con...

Page 13: ...esented as commands This typeface is used to represent commands that you enter for example A Install Italics Italics are used to denote new terms or emphasis Table 2 Notice Icons Icon Type Description Information Note Information notes call attention to important features or instructions Caution Cautions contain directions that you must follow to avoid immediate system damage or loss of data Warni...

Page 14: ...ir wiring without requiring an external media filter The adapter can be configured automatically with the automatic configuration utility or manually with the 3C619C software There are no DIP switches to set The adapter also provides full EISA configuration support The 3C619C adapter features include Automatic adapter configuration Compliance with IEEE 802 5 standards 100 IBM compatibility Full du...

Page 15: ...e TokenDisk diskette provides three methods for installing the adapter AutoLink installation Standard installation and configuration Microsoft Windows NT and Windows 95 installation and configuration Figure 1 1 depicts the installation process including the cabling and network operating system options The chapters listed contain detailed information for that step The three installation methods are...

Page 16: ...emory manager is installed exclude memory range D8000 DBFFF Network cabling type UTP STP Yes No Connect adapter cable to STP network Use AutoLink installation Configure the adapter Install network drivers Update network startup files Reboot computer r 3 Chapter 5 Chapter 4 Install single adapter as a NetWare DOS ODI client No Install adapter for Windows NT or 95 Yes Windows installation ...

Page 17: ...dows Transcend PC Link SmartAgent Software You can manage the 3C619C adapter using 3Com s Transcend PC Link SmartAgent software purchased separately Driver agents for use with this product are supplied on the TokenDisk diskette Refer to the SMARTAGT TXT file in the SMARTAGT directory on the TokenDisk diskette and the Transcend PC Link SmartAgent Software User Guide for more information Troubleshoo...

Page 18: ...pplication written to function on an IBM adapter 3Com will refund the purchase price of the adapter Customers who believe the TokenLink III 16 4 adapter they have purchased is not compatible should contact the support group of the organization from which they purchased the adapter For more information about technical support see Appendix D ...

Page 19: ...connect it to the network The procedures in this chapter are designed for a first time user This chapter consists of the following sections PC Requirements Taking Safety Precautions Inspecting the Adapter Installing the Adapter Connecting to the Network The flowchart in Figure 2 1 depicts the 3C619C adapter installation process ...

Page 20: ...ter Installation Inspect adapter Connect STP cable to network Install adapter Connect cable to installed adapter Network cabling type STP UTP Yes No Connect UTP adapter cable to network Go to Chapter 3 Go to Chapter 4 Install single adapter as a NetWare DOS ODI client ...

Page 21: ...re 386 Server MS DOS version 3 2 or later Microsoft DOS LAN Manager Banyan VINES DOS workstation Banyan VINES 386 Server IBM PC LAN Program PC LAN Program Novell NetWare DOS Requester IBM DOS LAN Requester MS OS 2 version 1 x or later Microsoft OS 2 LAN Manager IBM OS 2 EE version 1 1 or later IBM LAN Server LAN Requester Communications Manager IBM OS 2 version 2 0 or later IBM LAN Server Windows ...

Page 22: ...er immediately TokenLink III 16 bit ISA adapter 3C619C TokenLink III 16 4 ISA Adapter User Guide TokenDisk diskette for the TokenLink III family of adapters CAUTION The adapter is packed in an antistatic container to protect it during shipment To avoid damaging highly static sensitive components on the adapter or in the PC be sure to reduce any static electricity on your body You can also maintain...

Page 23: ...hat delivered the adapter After you have unpacked the adapter complete the Product Registration Card at the back of this manual and return it to 3Com Or call 1 800 NET 3Com for immediate registration Installing the Adapter Install the 3C619C adapter as follows 1 Remove the PC s cover and choose an empty expansion slot as shown in Figure 2 2 Figure 2 2 Removing the Cover ...

Page 24: ... in Figure 2 3 Your PC may look different from the one illustrated particularly if it is an EISA PC With an EISA PC use any empty slot 3 Insert the 3C619C adapter into the empty expansion slot as shown in Figure 2 4 and secure it with the screw you removed earlier 4 Replace the PC s cover 5 Proceed to the next section Connecting to the Network ...

Page 25: ...bling These types of cable follow IEEE 802 5 specifications CAUTION Make sure that you connect the cable only to the 3C619C adapter that you have just installed Connecting the cable to any expansion card other than the network adapter could result in serious damage to the expansion card or the token ring network Figure 2 5 and Figure 2 6 show the adapter connectors Type Connector Shielded twisted ...

Page 26: ... 9 connector on the shielded twisted pair cable 3 Connect the cable s DB 9 connector to the adapter s DB 9 port and secure it by tightening the two screws 4 Connect the other end of the cable to a network dual access unit DAU a multistation access unit MAU or a controlled access unit CAU If you have a NetWare server proceed to Chapter 3 If you have any other type of network operating system procee...

Page 27: ...elded twisted pair cable with the notch on the adapter s port 3 Insert the RJ 45 plug into the adapter port 4 Connect the other end of the cable to a dual access unit DAU a multistation access unit MAU or a controlled access unit CAU Do not daisy chain token ring adapters or connect them back to back If you have a NetWare server proceed to Chapter 3 If you have any other type of network operating ...

Page 28: ...d installation steps See Chapter 5 for other NetWare and NDIS operating system information and see Chapter 6 for information about installing the network driver for Windows NT and Windows 95 The AutoLink program performs the following functions Configures the 3C619C adapter Tests the adapter Installs the DOS ODI client driver Insert TokenDisk diskette Make diskette drive active Remove diskette and...

Page 29: ...the server must be version 2 2 or later After running the AutoLink program you need an account on the target NetWare server with an assigned user ID and password to log in to the server AutoLink Options A 3Install account on the server allows the AutoLink program to download the NetWare client software from the server instead of from the TokenDisk diskette This feature can be used to install newer...

Page 30: ...mory range used by the 3C619C adapter 1 Make a backup copy of the CONFIG SYS file Type copy CONFIG SYS CONFIG OLD 2 Edit the CONFIG SYS file on your PC to exclude the memory range that the 3C619C adapter is using For example modify the memory manager device statement by typing device c windows emm386 exe x D800 DBFF noems where x stands for exclude followed by the memory range that the adapter is ...

Page 31: ...ompt asking for the ring speed of your network 4 Enter the correct ring speed and configuration mode and press Enter This adapter can run at 16 or 4 Mbps The ring speed for the adapter and the network must be the same Ask your system administrator for the correct ring speed Upon successful completion a message appears stating that the AutoLink program has completed the configuration 5 Remove the T...

Page 32: ...e adapter install the network driver and modify the network startup files Insert TokenDisk diskette Make diskette drive active Type INSTALL Go to Chapter 5 Auto configure for adapter desired Yes No manual configuration Select Configuration Diagnostic Troubleshooting Select Configuration and Diagnostic Program Set configuration values Select Auto Configure 3Com ISA Adapter on main menu If memory ma...

Page 33: ... connected to the network No drivers should be loaded Auto Configuring the 3C619C Adapter in an ISA PC To configure the 3C619C adapter in an ISA PC proceed as follows 1 Make sure the 3C619C adapter has been properly installed in your PC and connected to the network refer to Chapter 2 for instructions 2 Boot your PC under DOS version 3 2 or later When you configure adapters memory conflicts may occ...

Page 34: ...the license agreement press F1 6 Read the next screen and press Enter 7 When the main menu shown in Figure 4 2 appears select Auto Configure 3Com ISA Adapter Figure 4 2 Main Window with Auto Configure Selected ESC Cancel F1 Help TokenDisk for the TokenLink III Adapter M A I N M E N U ENTER Execute Function Scroll F1 Help ESC Cancel Auto Installation with Configuration AutoLink NetWare DOS ODI Clie...

Page 35: ... and Shared RAM Address Range options on the adapter are automatically configured to settings that do not conflict with any other device in your PC Upon successful completion of configuration a message appears Press any key to continue To change the settings manually follow the steps in the next section Changing Software Option Settings To install the network driver proceed to Chapter 5 Installing...

Page 36: ...y to ISA adapters in an EISA PC To change software option settings in an EISA PC use the EISA configuration utility that came with the PC For information on the settings of other standard devices refer to the option Configuration Diagnostic Troubleshooting on the main menu and select Commonly Used Interrupts and I O Base Addresses Table 4 2 lists the default settings for the adapter in 3Com and IB...

Page 37: ...st inform it of the address ranges used by the adapter For example add an exclude parameter to the EMM386 device statement in the CONFIG SYS file such as DEVICE C EMM386 EXE NOEMS X D800 DBFF 3 Place the TokenDisk diskette in a floppy drive on your PC and make that drive the active drive For example type A Enter 4 Type at the prompt INSTALL Enter 5 When the AutoLink Information screen appears pres...

Page 38: ... Enter 12 Continue this procedure with any of the other options 13 Press Tab three times to highlight OK Press Enter You must highlight OK and press Enter to save the new settings to the adapter Diagnostic and Manual Configuration Program Install Quit View Select Adapter Configuration F1 Help ENTER Change the Setting Scroll Alt Highlighted Key Execute Function Test Cancel OK Modify File Options To...

Page 39: ...ough 13 for each adapter Select each adapter as it needs to be configured When all adapters have been set to the desired settings proceed to Chapter 5 Installing Network Drivers Video Conflicts with BIOS MMIO and Shared RAM Addresses Many PC video cards use the memory range from C0000 to C7FFF The TokenDisk diskette configuration program supports settings within this same memory range for the BIOS...

Page 40: ...ption Settings 4 9 This completes the installation and configuration process The next step is to install the network drivers See Chapter 5 Installing Network Drivers or Chapter 6 Installing the Network Driver for Windows ...

Page 41: ...hapter 6 Figure 5 1 Network Drivers Installation Process If you used the AutoLink feature the NetWare DOS ODI driver is already installed For more information refer to Chapter 3 Using the AutoLink Feature for NetWare Select Network Drivers NDIS 2 01 Select instructions for your network operating system NetWare Driver type Select appropriate NetWare driver Exit to DOS Update startup files Reboot co...

Page 42: ...oft LANtastic AI Microsoft LAN Manager You can also use IBM drivers Instructions for using IBM drivers are described in the section Using IBM Drivers later in this chapter Installing the Novell NetWare Driver If you did not use the AutoLink installation feature you can use the Network Drivers menu options to copy the NetWare DOS ODI driver to the path you specify The following steps assume you hav...

Page 43: ...om adapter drivers for popular NOSs ENTER Execute Function Scroll F1 Help ESC Cancel Auto Installation with Configuration AutoLink NetWare DOS ODI Client Standard Installation and Configuration Auto Configure 3Com ISA Adapter Network Drivers Configuration Diagnostic Troubleshooting General Information Release Notes TokenDisk for the TokenLink III Adapter ESC Cancel F1 Help ENTER Execute Function S...

Page 44: ...re detailed information concerning other protocols and frame types Make sure to use the latest Novell files Obtain these from the Novell forum on CompuServe or your authorized reseller Updating the PC Startup Files 1 Modify the AUTOEXEC BAT file to include the following commands LSL 3CTOKEN IPXODI VLM F LOGIN 2 Edit your CONFIG SYS file and include the following statements Files value Buffers valu...

Page 45: ...TALL NLM file to install the drivers for the 3C619C adapter NetWare Systems with Multiple Adapters If you are installing more than one 3C619C adapter you must modify your NET CFG or AUTOEXEC BAT file to load a driver for each adapter Parameters must be added to the file to distinguish each adapter attached to the same driver Below is a sample NET CFG file for an ISA PC with two 3C619C adapters con...

Page 46: ...on the TokenDisk diskette and are at the main menu To obtain driver installation instructions for your network operating system follow these steps 1 Select Network Drivers on the main menu and press Enter 2 Select NDIS Driver Installation and Information on the Network Drivers menu and press Enter 3 Select your network operating system 4 Follow the instructions provided Instructions for using the ...

Page 47: ...ing sample PROTOCOL INI file uses NetBEUI 2 0 as the NDIS transport protocol with 3Com drivers PROTOCOL MANAGER DRIVERNAME PROTMAN NETBEUI_XIF DRIVERNAME NETBEUI BINDINGS TLNK3_NIF TLNK3_NIF DRIVERNAME TLNK3 3 If you have not already done so copy the 3Com DOS NDIS driver TLNK3 DOS into the LANMAN subdirectory The NDIS driver is located in the NDIS DOS subdirectory on the TokenDisk diskette 4 Add t...

Page 48: ...MAN DOS I C LANMAN DEVICE C LANMAN TLNK3 DOS DEVICE C LANMAN TLNK3 DOS DEVICE C LANMAN PROTOCOLDRIVER DOS Sample PROTOCOL INI File Below is a sample PROTOCOL INI file for an ISA PC with two 3C619C adapters configured in 3Com mode PROTMAN DRIVERNAME PROTMAN NETBEUI_XIF DRIVERNAME NETBEUI BINDINGS TLNK3_NIF TLNK3_NIF2 TLNK3_NIF PROTOCOL INI section for the 3Com TokenLink III Adapter DRIVERNAME TLNK3...

Page 49: ...s completes the procedure for updating the NDIS 2 01 drivers Using IBM Drivers The 3C619C adapter is fully IBM compatible Because of this the 3C619C adapter can use the same drivers as IBM 16 4 Token Ring Adapters Obtaining IBM Network Drivers Obtain IBM token ring drivers for the 3C619C adapter in one of the following ways Copy IBM 16 4 Token Ring Adapter drivers supplied with your network operat...

Page 50: ...bled to allow the PC to boot from its hard disk or from a server using 3Com s utility 3TOKDIAG described below IBM documentation regarding installation and RPL operation for IBM 16 4 Token Ring Adapters is also valid for the 3C619C adapter RPL can only be used with I O base addresses of A20h or A24h and IRQs of 2 3 6 or 7 whether in 3Com or IBM mode Before Using RPL To execute the RPL code on the ...

Page 51: ...r DOS 2 Make sure that the backup copy of the TokenDisk diskette is in a floppy drive on your PC 3 At the diskette prompt type 3TOKDIAG Enter 4 From the Install pull down menu select Configure Adapter 5 Using the arrow keys move to Boot PROM 6 Press Enter and select Enable 7 Press Enter 8 Select OK and press Enter to save the setting 9 Remove the diskette from the drive and reboot the PC The follo...

Page 52: ...on your PC 3 At the diskette prompt type 3TOKDIAG Enter 4 From the Install pull down menu select Configure Adapter 5 Using the arrow keys move to Boot PROM 6 Press Enter and select Disable 7 Press Enter 8 Select OK and press Enter to save the setting 9 Remove the diskette from the drive and reboot the PC This completes the description of how to use RPL with the 3C619C adapter ...

Page 53: ...s NT Follow these instructions to install the 3Com NDIS 3 0 driver for Windows NT These instructions assume you are already running Microsoft Windows NT 1 Insert the TokenDisk diskette into the floppy drive 2 From the Main group double click on the Control Panel icon 3 From the Control Panel group double click on the Network icon 4 From the Network Settings dialog box click the Add Adapter button ...

Page 54: ...ion box valid range 400000000000h to 7FFFFFFFFFFFh and click the Continue button 10 Click the OK button A prompt appears asking if you want to restart your computer 11 Remove the TokenDisk diskette and click Restart now This completes the installation of the 3Com NDIS 3 0 driver for Windows NT Installing the Network Driver for Windows 95 The TokenDisk diskette includes the NDIS 3 0 driver WIN95 Th...

Page 55: ...619B 3C619C in EISA mode if you installed the adapter in an EISA slot and used the EISA configuration utility to configure the adapter Choose 3Com Token Link III ISA 3C619B 3C619C if you installed the adapter in an ISA slot You may also make this selection if the adapter is in an EISA slot with AutoSwitch disabled TokenLink III ISA Adapter appears in the selection box 11 Click OK 12 From the Netwo...

Page 56: ...te Diagnostic Program Diagnostic Test Types Adapter Statistics and Information When Tests Fail Troubleshooting Tips Additional Information Adapter LEDs The 3C619C adapter has two light emitting diodes LEDs on its backplate as shown in Figure 7 1 The LEDs indicate the ring speed to which the adapter is configured and whether the adapter is inserted into the ring ...

Page 57: ...ogram Run the TokenDisk diskette Configuration and Diagnostic Program for your installed 3C619C adapter when you need to do the following Test for setup configuration Test for physical board problems View adapter statistics The diagnostic program tests the adapter not the network Make sure to boot from DOS before running the diagnostic program because the TokenDisk diskette is not a bootable disk ...

Page 58: ...DOS 5 0 or earlier If you are running Windows NT boot the DOS partition or boot from a DOS diskette to run the diagnostic program If you are running Windows 95 exit Windows 95 and restart the PC in MS DOS mode Figure 7 2 depicts how to use the TokenDisk diskette diagnostic program Figure 7 2 Diagnostic Flowchart Type 3TOKDIAG Insert TokenDisk diskette Make diskette drive active Select test Select ...

Page 59: ...adapter They include the following tests MMIO Register Write Read Test Boot PROM Test if the Boot PROM is enabled AIP Checksum Test Shared RAM Boundary Domain Test Shared RAM Write Read Test Timer Test Open Adapter for Ring Operation Test Ring Operations Test Close Adapter Test Each of these tests is explained in more detail below MMIO Register Write Read Test This test verifies that the PC can ac...

Page 60: ...AM Timer Test This test verifies the adapter s timer operation by comparing the adapter timing to the PC s timing Open Adapter for Ring Operation Test This test prepares the adapter for an adapter ring operation test This test verifies the adapter s ability to transmit data over the network This test requires the adapter to be connected to an STP or a UTP media cable with a DAU MAU or CAU at the o...

Page 61: ...eady installed the network driver you need to reboot and press F5 or use a DOS diskette to bypass the drivers before you run the diagnostic program Use a DOS diskette if you are running DOS 5 0 or earlier If you are runningWindows NT boot the DOS partition or boot from a DOS diskette to run the diagnostic program If you are runningWindows 95 exit Windows 95 and restart the PC in MS DOS mode These ...

Page 62: ... Test Results Run 3Com 3C619C Token Ring Address 0060BC112233 F1 Help ENTER Start Begin Diagnostic Tests Alt Highlighted Key Execute Function TAB Next Field SHIFT TAB Previous Field F1 Help ESC Cancel Test Start Group 1 Tests MMIO Register Write Read Test Boot PROM Test If installed recognized AIP Checksum Test Shared RAM Boundary Domain Test Shared RAM Write Read Test Timer Test Open Adapter for ...

Page 63: ...iagnostic program 3 When you are satisfied with the new test setup highlight the OK command button and press Enter 4 To run the tests choose Run Tests from the Test menu and select the Start button Diagnostic and Manual Configuration Program Install Quit View Select Test Setup F1 Help Select a Test Group to View Alt Highlighted Key Execute Function TAB Next Field SHIFT TAB Previous Field F1 Help E...

Page 64: ...elect Adapter Statistics or press F9 from the main screen An example of the Adapter Statistics screen is shown in Figure 7 6 Press F1 on this screen for a short explanation of the highlighted statistics Use the scroll bar to display the full list of statistics on this screen Figure 7 6 Adapter Statistics Diagnostic and Manual Configuration Program Install Quit View Select Adapter Statistics 3Com 3...

Page 65: ...tion by highlighting the test that failed in the Run Tests dialog box shown in Figure 7 4 and pressing Enter You can also highlight the Zoom command button and press Enter The program notifies you of the error and suggests actions you can take to solve the problem Diagnostic and Manual Configuration Program Install Quit View Select Adapter Information 3Com 3C619C Token Ring Address 00608C112233 F1...

Page 66: ...address setting on the adapter and make sure that it is not being used by another device Refer to the Configuration Options section in Appendix B for more information AIP Checksum Test Failure Check the ROM base address setting on the adapter and make sure that it is not being used by another device Run the test three times with a delay of at least 30 seconds between each test If the error persist...

Page 67: ...wn the PC and try once more Open Adapter for Ring Operation Test Failure Make sure a lobe cable is properly connected to the adapter and that the other end of the cable is connected to a DAU MAU or CAU Run the test three times with a delay of at least 30 seconds between each test If the error persists power down the PC and try once more Ring Operations Test Failure Run the Group 2 Adapter Wrap Tes...

Page 68: ... of at least 30 seconds between each test If the error persists power down the PC and try once more Troubleshooting Tips If the diagnostic tests fail the adapter may not be defective The problem may be incorrect option settings or option settings that conflict with the settings of other boards or the adapter may be improperly installed Follow these steps to test the adapter further CAUTION Make su...

Page 69: ...t the reseller or manufacturer of the first PC 7 Check the ring speed 4 or 16 Use the View pull down menu in the Configuration and Diagnostic Program and select Adapter Information to view the current adapter configuration 8 If you have installed the adapter correctly and you still experience problems check the software Make sure that you have properly configured your PC for the adapter Refer to C...

Page 70: ... 3C619C adapter On line Information The F1 key activates help information at any time during operation of the TokenDisk diskette Configuration and Diagnostic Program In addition the Configuration Diagnostic Troubleshooting selection on the main menu contains information about the following topics Commonly used interrupts and I O base addresses Technical support Technical Support For any problems n...

Page 71: ... Hierarchy You can use the keyboard function keys or speed keys or a mouse to access the command buttons Each access method is discussed in this appendix Exit F3 Command line help Driver installation help About Configure adapter F4 Test setup F6 Select Quit Install Test View Adapter statistics F9 Adapter information F8 Run F5 Echo server F7 not available Select adapter F10 ...

Page 72: ...ls the current work and exits the dialog box F1 Displays a help screen for any item in a menu or dialog box F3 Exits the Configuration and Diagnostic Program F4 Configures the adapter F5 Accesses the Run dialog box F6 Accesses the Test Setup dialog box F8 Accesses the Adapter Information dialog box F9 Accesses the Adapter Statistics dialog box F10 Provides selection of an adapter when multiple ada...

Page 73: ...lp Explains how to use the program from the command line Driver Installation Help Explains where to access the network drivers for the 3C619C adapter About Lists the program s version Install Configure Adapter Configures a selected adapter Test Run Tests Lets you run the diagnostic tests with the chosen test configuration and view the results Test definitions are located in the on line help Test S...

Page 74: ...elp screens included in the program The on line help also describes the different parts of the dialog boxes The Test Setup dialog box is shown in Figure A 2 Figure A 2 Sample Dialog Box Configuration and Diagnostic Program Install Quit View Select Test Setup F1 Help Select a Test Group to View Alt Highlighted Key Execute Function TAB Next Field SHIFT TAB Previous Field F1 Help ESC Cancel Test Defa...

Page 75: ...irectory You can get help information for specific commands such as RUN by typing HELP then the command For example at the DOS prompt such as A type 3TOKDIAG HELP RUN Table A 3 Command Line Keywords Command Definition CONFIGURE Configures the adapter in one of three ways 1 Automatically with the AUTO parameter 2 Using a specified adapter configuration file 3 Using a command line configuration para...

Page 76: ...ion Options Cabling 3C619C adapters support industry standard token ring cabling that follows IEEE 802 5 specifications Use cabling type 3 UTP or types 1 or 6 STP Pin Assignments The 3C619C adapter can be connected to a network with either a DB 9 or an RJ 45 connector Figure B 1 and Figure B 2 illustrate the pin assignments for each of these connectors ...

Page 77: ...B 2 APPENDIX B SPECIFICATIONS Figure B 1 DB 9 Connector Pin Assignments Figure B 2 RJ 45 Connector Pin Assignments 4 16 RX TX RX TX 1 2 3 4 5 6 7 8 9 4 16 1 2 3 4 5 6 7 8 TX 3 12345678 RX 4 RX 5 TX 6 ...

Page 78: ...iguration Mode This adapter provides the following two modes of operation 3Com mode IBM mode 3Com mode increases the number of available IRQ channels from 4 to 8 and the number of I O base addresses from 2 to 32 You can install up to six adapters per PC 3Com drivers are supplied on the TokenDisk diskette to support these 3Com mode enhancements The default is 3Com mode IBM mode provides the same co...

Page 79: ...the Configuration and Diagnostic Program The base address allowed in IBM mode is A20h or A24h The default is A20h In 3Com mode the adapters are designated by their I O base addresses The I O base addresses allowed in 3Com mode are as follows with the default in bold If a system resource conflict exists you may have to change the settings of other adapters or options that are in your PC A20h 260h 2...

Page 80: ...e the settings of other adapters or options that are in your PC Shared RAM Page Size and Address Range There are 30 possible blocks of memory that can be assigned for accessing the RAM located on the 3C619C adapter The factory default RAM size and address location for the adapter which support RAM paging are 16 KB D8000 DBFFF RAM paging allows the software to access all 64 KB of RAM on the adapter...

Page 81: ...f the levels if necessary If a conflict continues you may have to change the setting of other adapters or options that are in your PC 8 KB C0000 C1FFF 8 KB DE000 DFFFF 8 KB C2000 C3FFF 16 KB C0000 C3FFF 8 KB C4000 C5FFF 16 KB C4000 C7FFF 8 KB C6000 C7FFF 16 KB C8000 CBFFF 8 KB C8000 C9FFF 16 KB CC000 CFFFF 8 KB CA000 CBFFF 16 KB D0000 D3FFF 8 KB CC000 CDFFF 16 KB D4000 D7FFF 8 KB CE000 CFFFF 16 KB...

Page 82: ... sensitive relies on the motherboard circuitry for reliable operation and allows shared interrupts Edge triggered is more robust because it is independent of the motherboard circuitry but it does not allow shared interrupts AutoSwitch when enabled allows installation of the adapter in an EISA PC by the EISA configuration utility without having to run the 3TOKDIAG program first The default is disab...

Page 83: ...ion of the file format A lobe cable must be connected from the selected adapter to a retiming concentrator or MAU The Open Adapter for Ring Operation Test and Adapter Wrap Test both take more than 30 seconds to complete their tasks A syntax error was found in the configuration file at line xxxx The configuration file format is described in the INSTRUCT TXT file in the DIAG subdirectory of this dis...

Page 84: ...tility again The adapter is being configured for EISA mode at line xxxx in the configuration file This is not allowed on an ISA PC Change the I O Base Address to an ISA value A20 A24 200 2E0 or 300 3E0 The adapter is in EISA mode This option can only be set using the EISA configuration utility To reconfigure this option exit this program place your EISA configuration diskette in drive A and reboot...

Page 85: ... 6 or 7 The I O Base Address xxxx is not supported by IBM mode Change the I O Base Address to either A20 or A24 The selected BIOS MMIO memory segment is being used by another device or software program installed in the PC Do you want to save the configuration anyway The selected interrupt request level is being used by another device installed in the PC Do you want to save the configuration anyway...

Page 86: ...SA mode To do this select an I O Base Address other than EISA A20 A24 200 2E0 or 300 3E0 To run the Ring Operations Test you must also enable the Open Adapter Test and Close Adapter Test Unable to configure xxxx at line xxxx in the configuration file Use your EISA configuration utility to change this option Unable to configure xxxx Use your EISA configuration utility to change this option Unable t...

Page 87: ...skette Unable to recognize value xxxx on the command line Please change to a valid setting Valid settings are described in the INSTRUCT TXT file in the DIAG subdirectory of this diskette Unable to recognize variable xxxx at line xxxx in the configuration file Please change to a supported variable A list of supported variables is provided in the INSTRUCT TXT file in the DIAG subdirectory of this di...

Page 88: ...l as technical articles This service is available via modem seven days a week 24 hours a day To reach the service set your modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Country Baud Rate Telephone Number Australia up to 14400 baud 61 2 955 2073 France up to 14400 baud 33 1 69 86 69 54 Germany up to 9600 baud up to 9600 baud 49 89 627 32 188 49 89 627 32 189 Ho...

Page 89: ... well as an interactive forum for technical questions To use Ask3Com you need a CompuServe account To use Ask3Com 1 Log on to CompuServe 2 Enter go threecom 3 Press Return to see the Ask3Com main menu 3ComFacts Automated Fax Service 3Com Corporation s interactive fax service 3ComFacts provides data sheets technical articles diagrams and troubleshooting instructions on 3Com products 24 hours a day ...

Page 90: ...om service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready Diagnostic error messages A list of system hardware and software including revision levels Details about recent configuration changes i...

Page 91: ...mber Country Telephone Number Australia Sydney 61 2 959 3020 Mexico 525 531 0591 Melbourne 61 3 653 9515 Netherlands 31 3 402 55033 Belgium 32 2 7164880 Singapore 65 538 9368 Brazil 55 11 546 0869 South Africa 27 11 803 7404 Canada 905 882 9964 Spain 34 1 3831700 France 33 1 69 86 68 00 Sweden 46 8 632 91 00 Germany 49 89 6 27 32 0 Taiwan 886 2 577 4352 Hong Kong 852 868 9111 United Arab Emirates ...

Page 92: ...h as adapters or controllers or implements the protocol stacks through which higher level applications communicate with the network hardware EISA Extended Industry Standard Architecture Hexadecimal A number system with a base of sixteen In hexadecimal the first ten digits are 0 9 and the last six digits are represented by the letters A F Denoted in the manual by a number followed by h IBM mode A m...

Page 93: ...eters that provides high speed over 1 Mbps data transmission The basic components of a LAN are the boards that plug into each PC to connect it to the network cabling server hardware and software for network control Lobe All network components in a specific lobe area that physically connect to a specific MAU or wiring hub Lobe cable The section of cable that attaches a ring station or network devic...

Page 94: ...ers and can be unloaded from memory to conserve conventional DOS RAM space Protocol A formalized set of rules that PCs use to communicate Because of the complexity of communications between PCs and the need for different communication requirements protocols have been divided into modular layers in which each layer performs a specific function for the layer above Protocol layers A model for describ...

Page 95: ... or an executable portion of itself into PC working memory RAM It can be activated at any time with a specified key sequence WAN Wide area network This is a network covering large distances 50 square miles or more that may include packet switched or public data and value added networks ...

Page 96: ...uto installing NetWare DOS ODI clients 3 1 AUTOEXEC BAT file 5 4 5 5 AutoLink feature for NetWare 1 2 3 2 3 4 AUTOLINK CFG file 3 2 AutoSwitch 4 6 B 7 B BIOS MMIO base address 4 5 Boot PROM 1 1 4 6 5 10 B 7 bulletin board service D 1 bus EISA 1 1 2 3 ISA 1 1 2 3 C cable recommended 2 7 B 1 STP connecting to 2 8 UTP connecting to 2 9 CardFacts D 2 CAU 2 8 changing diagnostic test setup 7 8 check bo...

Page 97: ...ogram 7 2 diagnostic tests failed 7 10 Group 1 7 4 Group 2 7 6 information 7 10 running 7 6 setup changing 7 8 drivers See network drivers dual access unit DAU 2 8 2 9 E EISA configuration utility 4 5 error messages C 1 Exit A 3 A 5 F3 A 2 F fax service See 3ComFacts File Options A 4 function keys defined A 2 G Group 1 tests defined 7 4 setting up 7 8 troubleshooting 7 9 7 11 Group 2 tests defined...

Page 98: ...EN COM 5 2 3CTOKEN SYS 5 2 DOS ODI driver 3 1 3 4 5 2 OS 2 ODI driver 5 2 server driver 5 2 server files 3 2 with multiple adapters 5 5 network cables connecting STP cable 2 8 UTP cable 2 9 network drivers IBM 1 2 5 9 installing 5 2 5 5 5 6 modifying network startup files 5 7 NDIS 5 6 6 1 6 2 obtaining 5 9 ODI 3 1 5 2 5 5 Windows 95 6 2 Windows NT 6 1 network supplier support D 3 O ODI driver See ...

Page 99: ...4 4 1 requirements 4 2 STP cable 2 8 T technical support D 1 Test Setup dialog box 7 8 tests diagnostic changing setup 7 8 failure 7 10 Group 1 7 4 Group 2 7 6 TLNK3 DOS 5 2 5 7 TokenDisk diskette 1 1 Configuration and Diagnostic Program 7 2 7 4 A 1 C 1 TokenLink III 16 4 ISA token ring adapter 1 1 Transcend PC Link SmartAgent software 1 4 troubleshooting 1 4 7 1 7 13 U unshielded twisted pair cab...

Page 100: ...ations Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software...

Page 101: ... the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference ...