Forwarding Incoming Calls
49
An Internal Call
To dial an internal call:
1
Pick up the handset. On 3101SP Basic Telephones, you can press the
button. You hear the dial tone. If necessary, select an internal line.
2
Dial the person’s 3-digit or 4-digit extension. Or use the display panel to
find and dial the name of the person whom you want to call in the user
directory, call logs, or a speed dial list.
3
When you are finished, hang up the handset. If you pressed the
button, press it again to end the call.
For details about placing calls to remote or branch offices, see
“Dialing a
Call to a Remote Office”
in
Chapter 7
.
An External Call
To dial an external call:
1
Pick up the handset. On 3101SP Basic Telephones, you can press the
button. You hear the dial tone. If necessary, dial
9,
8
or whatever to
access an external line. If one of the Access buttons is configured to
access an external line directly, you can press that button.
2
Dial the number. Or use the display panel on a 3Com Telephone to scroll
to a missed, answered, or dialed number, or a personal or system-wide
speed dial number.
3
When you finish speaking, hang up the handset. If you pressed the
button, press it again to end the call.
Redialing a Call
On a 3Com Basic Telephone:
■
Pick up the handset and then press
Feature
+
401
to dial the most
recent number that you dialed.
OR
■
Use the Call Logs on the display panel to redial a recently missed,
answered, or dialed call.
Forwarding
Incoming Calls
You can choose when and where to forward unanswered incoming calls.
Unanswered calls that come in directly to your extension go to a call
coverage point. You can set different call coverage points for different
conditions: default, no answer, busy, and all calls.
Unanswered calls that come to your telephone through ACD groups,
hunt groups, and calling groups follow the call coverage path that your
Summary of Contents for 3101
Page 8: ...8...
Page 18: ...18 CHAPTER 1 GETTING STARTED...
Page 24: ...24 CHAPTER 2 3COM 3101 AND 3101SP BASIC TELEPHONES...
Page 44: ...44 CHAPTER 4 NBX MESSAGING...
Page 62: ...62 CHAPTER 5 STANDARD FEATURES...
Page 78: ...78 CHAPTER 6 PERSONALIZING YOUR TELEPHONE...
Page 110: ...110 CHAPTER 8 FEATURE CODES...
Page 118: ...118 CHAPTER 9 3COM 3105 AND 1105 ATTENDANT CONSOLES...
Page 128: ...128 APPENDIX A TELEPHONE INSTALLATION AND MAINTENANCE...
