52
C
HAPTER
7: B
ASIC
T
ELEPHONE
O
PERATION
Answering a Call
To answer an incoming call, lift the handset.
If your phone includes multiple access lines, press the Access button for
the line on which the new call is arriving (the line next to the button will
be flashing).
If your phone includes a speaker, you can answer a call by pressing the
Speaker
button. Model 2101 and Model 3101 do not support speaker
operation.
Answering a
Second Call
To answer a new call while you are on an existing call:
1
Press the
Hold
button to put the current call on hold.
2
Press the
Access
button for the line on which the new call is arriving.
3
To return to the original call, press the
Hold
button to put the new call on
hold or hang up the new call and then press the
Access
button to access
the original call.
For the 2101 Model Telephone:
1
Press the
Call Toggle
button to put the current call on hold and to access
the second call.
2
To return to the original call, press the
Call Toggle
button again.
3
To toggle between the two calls, press the
Call Toggle
button again.
Making Calls
This section describes standard dialing features.
The VCX administrator can configure calling restrictions for some, one, or
all the phones at a site. These restrictions may limit the outbound calls
(external or to another company site) a phone can make. Ask your
administrator if any calling restrictions have been implemented on your
phone system.
Making Internal Calls
To dial an internal call:
1
Use one of these options
a
Pick up the handset and dial the number.