114
C
HAPTER
9: 3C
OM
3105
AND
1105 A
TTENDANT
C
ONSOLES
3Com Attendant
Console
The 3Com 3105 and 1105 Attendant Consoles each have 50 Access
buttons and 4 preprogrammed Feature buttons. Although the design of
the two Attendant Consoles is different, the buttons work the same way.
In effect, the Attendant Console is an extension of the 3Com Telephone
to which it is associated.
See
Figure 9
for
3Com 3105 Attendant Console
buttons and controls and
Figure 10
for
3Com 1105 Attendant Console
buttons and controls.
Access Buttons
The 50 Access buttons on a 3Com Attendant Console can each have two
sets of assignments: 1 through 50, and 51 through 100. To toggle
between the two sets of assignments, you press the
Shift
button.
Your administrator can assign features to each Access button. Possible
features include:
■
Status of internal telephone extensions (busy, available)
■
Status of external telephone lines
■
Speed dials for:
■
User extensions
■
Pager numbers
■
Cellular telephone numbers
■
Message Waiting Indicators (MWI) for:
■
Group mailboxes
■
Phantom or personal mailboxes
■
Time of Day Service Modes (See your administrator for details.)
■
Status of ACD, Hunt, and Calling Group lines
Feature Buttons
The four Feature buttons are preprogrammed for the most common
features needed by a receptionist: Transfer, Transfer to Voicemail, Park,
and Hold. The
Shift
button does not affect the operation of the Feature
buttons. Your administrator can change the features assigned to each
button using the NBX NetSet utility.
Figure 9
and the text that follows it describe the features on the 3Com
3105 Attendant Console.
Figure 10
and the text that follows it describe
the 3Com 1105 Attendant Console.
Summary of Contents for 3102
Page 18: ...18 CHAPTER 1 GETTING STARTED ...
Page 46: ...46 CHAPTER 4 NBX MESSAGING ...
Page 62: ...62 CHAPTER 5 STANDARD FEATURES ...
Page 106: ...106 CHAPTER 7 GETTING MORE FROM YOUR TELEPHONE SYSTEM ...
Page 112: ...112 CHAPTER 8 FEATURE CODES ...
Page 120: ...120 CHAPTER 9 3COM 3105 AND 1105 ATTENDANT CONSOLES ...
Page 138: ...138 INDEX ...