3Com 3108, User Manual

Page 1: ...http www 3com com Part Number 900 0338 01 Rev AC Published August 2006 3Com3108 Wireless Telephone Guide 3C10408A WL 108 NBX Networked Telephony Solutions System Release 6 0 ...

Page 2: ...ICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGENDS If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following United States Government Legend All technical data and computer software is commercial in nature and de...

Page 3: ...HONE WLAN Operation Placing a Call via a SIP Proxy Server 13 3108 Wireless Telephone Physical Description 14 Built in Features 15 Expanded Feature Support 16 Product Specifications 16 LEARNING TO USE YOUR PHONE Checking Connection Status 19 Making a Call 20 Answering a Call 20 Adjusting the Volume 20 Using the Keypad Lock Feature 21 Using the Icons 21 Using the Keypad 22 Numeric Mode 22 Text Mode ...

Page 4: ...E Setting the Time and Date 31 Setting the Ring Mode and Ring Tone 33 Setting a Wallpaper Image 34 Adjusting the Backlight 35 CALLING FEATURES Viewing Recent Calls 37 Returning an Unanswered Call 37 Transferring a Call 38 Using the Call Mute 38 Using Call Waiting 39 Using Call Forwarding 39 MENUS Phonebook 41 Call Log 42 E mail 43 Speed Dial 46 Profile 46 Settings 47 Tools 53 WEB CONFIGURATION Acc...

Page 5: ... REGULATORY INFORMATION Caution Exposure to Radio Frequency Radiation 65 US Radio Frequency Requirements 66 USA Federal Communications Commission FCC 66 Manufacturer s Declaration of Conformity 67 Canada Industry Canada IC 67 Industry Canada IC Emissions Compliance Statement 68 Safety Compliance Notice 68 Europe EU Declaration of Conformity 68 Europe Declaration of Conformity in Languages of the E...

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Page 7: ...e the initial handset parameters required for connection to the network and wireless Session Initiation Protocol SIP VoIP operation This book covers these topics Chapter 1 Getting Started Chapter 2 3Com 3108 Wireless Telephone Chapter 3 Learning to Use Your Phone Chapter 4 Initial Handset Configuration Chapter 5 Personalizing Your Phone Chapter 6 Calling Features Chapter 7 Menus Chapter 8 Web Conf...

Page 8: ...mentation visit www 3com com and click Support Downloads Downloads Drivers Table 1 Common Terms Term Definition Auto Attendant The set of voice prompts that answers incoming calls and describes actions that a caller or user can take to access individual services Administrator The person who is responsible for maintaining your telephone system Receptionist The person who answers the majority of inc...

Page 9: ...ment title Document part number found on the front or back page Page number As always please address all questions regarding NBX hardware and software to your 3Com NBX Voice Authorized Partner WARNING Danger of explosion if battery is incorrectly replaced Replace only with same or equivalent type recommended by the manufacturer Discard used batteries according to manufacturer s instructions WARNIN...

Page 10: ...10 ABOUT THIS GUIDE ...

Page 11: ...red before you can use your Wireless Phone to make or receive any calls For details see Chapter 4 Initial Handset Configuration Package Contents The 3Com 3108 Wireless Telephone ships with the following contents One 802 11b g WLAN VoIP handset One CD ROM with user s manual One Li ion battery One AC power adapter Installing and Charging the Battery The new battery in your Wireless Telephone is ship...

Page 12: ...in this guide The battery charging status is accurate only after uninterrupted charging discharging The battery can get warm during charging This is not a malfunction If the battery is completely exhausted you need to charge the battery for approximately three hours with the phone powered off to reach full capacity Powering the Phone On and Off You use the same key to power the phone on and off To...

Page 13: ...Care and Maintenance 13 Do not put your phone or accessories in extremely hot or cold areas Do not use harsh chemicals cleaning solvents or strong detergents to clean your phone or accessories ...

Page 14: ...14 CHAPTER 1 GETTING STARTED ...

Page 15: ...and you are operating it within range of an IEEE 802 11b g enabled wireless network WLAN The SIP proxy server can belong to a wireless Internet Telephony Service Provider ITSP or corporate VoIP PBX system such as the 3Com NBX System When using your 3108 Wireless telephone to make and receive VoIP telephone calls you do not need to know if the recipient s connection type is an IP cellular or land l...

Page 16: ...l Description Figure 1 and Figure 2 show the location of buttons controls and other key components of the 3108 Wireless Telephone Figure 1 3108 Wireless Telephone Open Front and Back Views 1 Speaker 3 Keypads 5 Antenna 2 Display 4 Microphone 6 Battery Compartment 3 4 1 2 5 6 ...

Page 17: ...ling features Nine configurable speed dials Comfort noise generation CNG voice activity detection VAD and adaptive jitter buffer RF and battery level indication Local phone book External 2 4GHz antenna USB charger interface Multi chords melody ABS PC plastic housing Color LCD with backlight Simple keypad with backlight Remote firmware FW upgrading via Wi Fi 7 Volume adjustment keys 9 Strap eyelet ...

Page 18: ...upports additional features such as call pickup and do not disturb through feature codes The NBX Feature Codes Guide for SIP Telephones describes how the 3108 Wireless Telephone and generic IP telephones interact with the NBX system This guide is available through the NBX NetSet utility Product Specifications The 3Com 3108 Wireless Telephone specifications are listed in Table 3 Table 3 3Com 3108 W...

Page 19: ... 14 1 13 or 14th Modulation Technology DSSS OFDM LCD 1 8î Color LCD 128x160 pixel 65k colors Antenna Type External antenna Battery Li ion 1000 mAh Dimension 112 9mm L x 48 7mm W x 27 3mm H Weight Approx 106g Table 3 3Com 3108 Wireless Telephone Specifications continued Item Description ...

Page 20: ...20 CHAPTER 2 3COM 3108 WIRELESS TELEPHONE ...

Page 21: ...itial handset parameters and network service must be configured before you can use your Wireless Phone to make or receive any calls For details see Chapter 4 Initial Handset Configuration Checking Connection Status The connection status lets you check if your handset is within range of the WLAN network and is properly registered with the SIP proxy server for VoIP operation When your Wireless phone...

Page 22: ...ess to search for the desired Phonebook entry and press Answering a Call When you receive a call your phone rings and or vibrates and displays an incoming call message Adjusting the Volume To increase or decrease the handset volume press the volume adjustment keys located on the left side of the handset up or down Table 4 Answering a Call Buttons Description or Accept and pick up the phone call or...

Page 23: ... Telephone Display Icons Icon Description Signal Strength Indicates the received wireless signal strength The greater the number of bars the stronger the signal Message Indicates when you have received new messages In Call Call Forward Appears when you are on a call forwarding the call Network Encryption Indicates when network encryption is set SIP Registered Not Registered Indicates when you are ...

Page 24: ...rs press the key Text Mode Text mode is indicated by the appearance of ABC in the lower left corner of your phone s display When entering text start by pressing the key labeled with the character you prefer Once for the first character Twice for the second character and so on This method is called multi tap typing For example you have to press the 5 key twice to display the character K the 3 key f...

Page 25: ...dicated by the appearance of 0 9 0 9 or IP in the lower left corner of the display and Text mode indicated by ABC To type a character string that contains both digits and letters you enter the digits or letters by manually switching to either Text or Numeric input modes before pressing the appropriate key Table 6 Available Characters in Text Mode Key Characters in the Order Displayed 0 space 1 2 A...

Page 26: ...c and Text input modes as needed The selected text input method indicator shows at the bottom left of the screen Text mode ABC or Numeric mode 0 9 3 After completing your entry press OK to confirm your settings Table 7 LED Status Indicators LED Indicator Status Description Lighting seven colors Continuously rotating When receiving an incoming call Blue Blinking When there is an unanswered call Whe...

Page 27: ... will need to configure the device settings that are required by the wireless Internet Telephony Service Provider ITSP or a corporate VoIP PBX system such as the 3Com NBX System Approved Channels Use of this product is only authorized for the channels approved by each country To conform to FCC channel restrictions only channels 1 11 are available by default If channels 1 13 are permitted for use i...

Page 28: ... to six different SIP Accounts To complete your profile configuration you must activate the network profile These tasks are described in the remaining sections of this chapter Entering the Network Profile Settings To configure a network profile 1 Press Menu and then press to select Profile 2 Enter the Profile menu s password 3 Press to select the Network Profile menu option and then select the pro...

Page 29: ...cryption modes Options include Open no security WEP select WEP 64 or WEP 128 bit Network dependent Setting WEP as Security you can define the WEP Key Index from One to Four in Key Index You can set the WEP key to ensure data transmission from wireless access points in Key WPA PSK select either WPA PSK TKIP which automatically changes the keys at a preset time interval making it much more difficult...

Page 30: ...select the specific Hotspot or Off press 9 Edit your NAT Settings as necessary Contact your network service provider for details Table 10 shows the available options Table 9 IP Settings Setting Description Fixed IP Enter your IP Address IP Netmask IP Gateway Primary DNS and Secondary DNS DHCP The default setting to confirm press PPPoE Enter User Name and Password Table 10 NAT Settings Setting Desc...

Page 31: ...ollowing settings as necessary Phone Number Numbers are given by the network provider For example 2005 Auth ID Enter your authorized user ID for example 0233 Auth Password Enter your authorized password SIP Domain Enter the Session Initiation Protocol domain name for the phone Proxy Address Enter the address of SIP server for example 192 168 0 1 To enter the decimal character for the IP address pr...

Page 32: ...Follow these steps to activate the network profile you require for operating your Wireless Telephone 1 Press Menu and then press to select the Profile 2 Enter the profile s password 3 Select Network Profile to display the list of network profiles 4 Select the Network Profile you want to make active 5 Press Select and ensure that Auto Detect is set to On 6 Select Move and press to move the profile ...

Page 33: ... Appendix 7 Menus on page 43 Setting the Time and Date You must set the time and date to fully use your phone features Set the time 1 Select Menu and go to Settings Clock Time 2 Set the time as described in Table 12 Table 12 Setting the Time Press To 0 9 Enter the time directly Scroll right or left to change hours minutes seconds Scroll up or down to change the time and to choose AM or PM if time ...

Page 34: ... in Table 14 Set the Date Format 1 Select Menu and go to Settings Clock Date Format 2 Set the date format as described in Table 15 Table 13 Setting the Time Format Press To Scroll up or down to choose 12 Hour or 24 Hour Confirm your time format setting Table 14 Setting the Date Press To 0 9 Enter the date directly Scroll right or left to change years months days Scroll up or down to increase or de...

Page 35: ...e following options Silent Neither rings nor vibrates Ring Rings using the selected ring melody Vibrate Vibrates but does not ring Ring Vibrate First rings and then starts to vibrate 2 Press to confirm your setting Set the Ring Tone 1 Select Menu and go to Settings Sound Settings Ring Tone You can select from 17 different melodies 2 Press to set the Ring Tone melody as described in Table 16 Table ...

Page 36: ...nd image 1 Select Menu and go to Settings Display Setting Wallpaper 2 Select a background image and set the Wallpaper as described in Table 17 Table 16 Setting Ring Tone Melody Press To Scroll up or down to select a ring melody from the list Play the selected melody Set your ring tone melody Table 17 Setting the Wallpaper Press To Scroll up or down to different wallpaper View the selected backgrou...

Page 37: ... of the display for different lighting conditions 1 Select Menu and go to Settings Display Settings LCD Brightness 2 Set the brightness as described in Table 18 Table 18 Setting the LCD Brightness Press To Increase or decrease the LCD lighting level Set your display lighting level ...

Page 38: ...38 CHAPTER 5 PERSONALIZING YOUR PHONE ...

Page 39: ... and go to Call Log Missed Calls Dialed Calls Received Calls 2 Press to view the name and or the numbers if available with the time and date when the call was received When viewing the Call Log you can also redial the number by pressing this key Returning an Unanswered Call This feature provides an indication about the last phone call s you received but did not answer so that you may return the ca...

Page 40: ...or unannounced to another party Table 19 shows the sequence of steps involved in a call transfer Using the Call Mute While you are on a call you can turn off your microphone so that the peer party does not hear your voice Table 19 Transferring a Call Press To Put the active call on Hold Keypad keys and Dial the third party s number and place a new call While third party is connected Complete the t...

Page 41: ...will be rejected Using Call Forwarding You can forward a call to another extension based on different conditions Forward Number Transfers the call to the designated extension under specified conditions Forward All Transfers all calls to the designated extension under any conditions No Answer Diverts the call to the designated extension after 18 seconds when the call is unanswered Busy Transfers th...

Page 42: ...go to Settings Call Settings Call Forward 2 Press to select On and then press to activate Call Forward To deactivate Call Forward press to select Off 3 Press to return to menu To deactivate the set of Call Forward functions go to Settings Call Setting Call Forward Choose Cancel All and press Select ...

Page 43: ...ook This section describes how to manage the information stored in your Phonebook After storing entries in your Phonebook see Storing Names and Numbers in Your Phonebook on page 26 you can search for a particular entry and view its details The entries are listed in alphabetical order After finding the appropriate name press to view the details Table 22 describes each of the menu options you have f...

Page 44: ...e Press OK to find the requested entry Edit Phonebook Edit Press to scroll the list and then press Edit You can modify the Name Number E mail Ring Tone and Speed Dial settings for the selected entry Press OK to confirm your settings Delete Phonebook Delete Press to scroll the list and then press to Delete A pop up message Delete appears on the screen Press OK or Back to cancel the deletion and ret...

Page 45: ...ettings selection Table 24 describes the account setting entries and how to use your phone s e mail capabilities Table 23 Using the Call Log Feature Description Missed Calls Call Log Missed Calls Press to Save Delete Record or Delete All Received calls You can also redial the number by pressing the key Dialed Calls Call Log Dialed Calls Press to Save Delete Record or Delete All Dialed calls You ca...

Page 46: ...assword of 1 to 20 characters Advanced Reply Address can be either in English or IP address POP3 Port provided by your network service provider default 110 SMTP Port provided by your network service provider default 25 Signature enter your signature according to your preference Reserve Mail you can store your mails on the server Write New Writing new mail you can Preview the subject recipients and...

Page 47: ...ress View Details From Date Recipients and Subject are indicated From the outbox you can also Forward mail Preview the detail read the Subject set the Recipients write the Content Save To Draft Send Mail Delete mail or Clear all mail in the Outbox Draft Allows you to retrieve e mail messages you previously saved as drafts When you select this menu option the list of all e mail messages you saved a...

Page 48: ... Option to set the key from the Phonebook Edit Speed Dial Set the speed dial key from the 1 to 9 key and press Set Speed Dial Select the key to which you want to assign the speed dialing number Press Option and select an entry you want to assign from the Phonebook Press Set to set the speed dial key to the number you selected Table 26 Profile Settings Feature Description Network Profile For detail...

Page 49: ... new password Hotspot Profile Hotspot Press to select one of five hotspots and then press Set to enter the hotspot name and password Secure Setup Profile Secure Setup Press Yes to activate SES security easy setup or Back to menu Table 26 Profile Settings Table 27 Phone Settings Feature Description Language Settings Language You can set the display language for example English or Japanese Press Set...

Page 50: ...lock Time Format You can set the desired display format 12 Hour or 24 Hour for the time If 12 Hour is set as Time Format the correspondent format AM PM appears on the screen Settings Clock Date Format You can set the display format YY MM DD or MM DD YY Settings Clock Time Zone You can set the time zone of your location to count the time difference when you travel around the world Settings Clock Da...

Page 51: ... Alarm Time Press and enter the appropriate time with numeric keys Press OK to confirm your setting Mode Press and to activate the alarm Once Daily or Weekly and then press Set to confirm your setting To cancel the alarm clock select Off and then press Set to confirm your setting Table 27 Phone Settings continued ...

Page 52: ...ate This feature allows you to refuse calls that have caller ID blocked Press to select On or Off to activate deactivate Settings Call Settings Beep Notification This feature allows you to set Off or On for beep awareness at the 50 seconds for every 1 minute interval Press Set to confirm your setting Or press Back to the menu Settings Call Settings Hold Transfer This feature allows you to transfer...

Page 53: ... Speaker Volume You can adjust the speaker volume through the menu or by using the 5 way navigation key To increase the volume either press or To decrease the volume press either or Press OK to confirm your setting and then press Back to menu Settings Sound Settings Ring Tone Settings Sound Settings Ring Mode You can select the preferred Melody and or set the Ring Volume and Ring Mode in the Ring ...

Page 54: ...or details refer to Adjusting the Backlight on page 37 Settings Display Settings Config Tip This feature allows you to view all the settings you ve set When scrolling over a setting a small window indicates the value Press to select On or Off to activate deactivate Keypad Settings Keypad Three options included in Keypad Settings Display Settings Keypad Lock Key lock is used to prevent unintentiona...

Page 55: ...stics RTP RTCP Encoding and Decoding To refresh the information press to Renew Battery Tools Battery You can see Charger Status and Voltage level Ping Tools Ping You can test connectivity with a network host Version Tools Version You can view information for Bootcode Firmware Build Time and RAM Size Back to Default Tools Back to Default You can either Clear the original data recorded in Phonebook ...

Page 56: ...56 CHAPTER 7 MENUS ...

Page 57: ...telephone settings from your PC This chapter covers the following topics Accessing the Web Configuration Utility Checking Wireless Network Status Editing Names and Numbers in Your Phone Book Wireless Network Settings SIP Settings Phone Settings E mail Settings Upgrade Software Upgrade Bootcode Debug Statistics Reboot Phone Password Logout ...

Page 58: ... 16 140 174 3 Enter the Logon ID and password to access the Web Configuration utility The initial default settings for logon ID and password are admin and admin respectively Checking Wireless Network Status By selecting Current Status you can view your phone s ESSID BSSID IP address and MAC address settings for the wireless network Editing Names and Numbers in Your Phone Book Using Phone Book in W...

Page 59: ...lear All A confirmation message appears on the screen Press OK to confirm your setting All entries are then removed from the Phone Book Wireless Network Settings Select Wireless Network Settings to display your Network Profile List From this list you can Configure or Remove a network profile To configure a network profile 1 Select the profile entry and click Configure to enter the sub menu Table 2...

Page 60: ...ofile name ESSID Stands for Extended Service Set Identifier Specifying the ESSID is how you make sure that you connect to your wireless network instead of your neighbor s network by mistake You can either manually input the New ESSID or select Site Survey to check all available networks For example Default Data Rate It can be set as Auto 1Mbp s 2Mbp s 5 5Mbp s 6Mbp s 9Mbp s 11Mbp s 12Mbp s 18Mbp s...

Page 61: ... the settings unchanged or Reset to remove the settings Phone Settings This section describes the phone settings you can view or edit Table 30 describes the settings that you can configure for a Network Profile Table 30 Phone Settings Setting Description Clock Three options can be set Time Zone Daylight Savings and Network time Call Settings You can set Call Waiting Forward Number No Answer Block ...

Page 62: ...P3 Port SMTP Address SMTP User ID SMTP Password SMTP Port Reply Address and Signature 3 You can also Remove or Activate one of up to five e mail accounts Upgrade Software This option enables you to upgrade your phone s software The 3108 Wireless Telephone is shipped with firmware already installed To upgrade your firmware 1 Click Browse and find the new firmware image on your network or on a CD 2 ...

Page 63: ...RtpByte egrRtpCumLostPkt egrRtpNoProfDiscPkt igrRtpPkt egrRptJitter igrRtpLatency PVE Stats peakHoldingTime packetCount addTailCount reorderCount overrunCount duplicateCount outOfRangeCount tooLateCount cantDecodeCount ajcUnderrunCount ajcDeleteCount ajcRepeatCount ajcResyncCount ajcPhaseJitterCount inactiveFrameCount activeFrameCount sidFrameCount toneRelayCount and PVE State timer expectedTimest...

Page 64: ...er upgrading software you need to reboot the phone power off and on to activate all new settings Password You can change the current password for the Web Configuration utility by using this feature Logout To exit the web configuration select Logout ...

Page 65: ...y your phone s wireless settings see Entering the Network Profile Settings on page 28 If you have multiple network profiles configured for your phone verify that the correct network profile is active See Activating a Network Profile on page 32 Unable To Register With The SIP Server If upon power up your Wireless phone shows a network connection but displays the message No Service check the followi...

Page 66: ...66 CHAPTER 9 TROUBLESHOOTING network profile See Entering the Network Profile Settings on page 28 ...

Page 67: ...model WL 108 was tested by DASY4 considering handset use in contact with the body and is in compliance with FCC SAR limits This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be carried with a minimum distance 2 5cm 1 inch between the antenna and your body when using the earphone Belt clips or holster used should not contain me...

Page 68: ...reception which can be determined by tuning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the equipment and the receiver Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approv...

Page 69: ...rêt à accepter tout brouillage radioélectrique reçu même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropica...

Page 70: ...ice has been tested and certified according to the following safety standards and is intended for use only in Information Technology Equipment which has been tested to these or other equivalent standards UL Standard 60950 1 CAN CSA C22 2 No 60950 1 IEC 60950 1 EN 60950 1 Europe EU Declaration of Conformity EU Declaration of Conformity Intended use IEEE 802 11b g radio device To ensure product oper...

Page 71: ...aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente 3Com Corporation dichiara che questo RLAN device è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Ar šo 3Com Corporation deklarē ka RLAN device atbilst Direktīvas 1999 5 EK būtiskajām prasībām un ci...

Page 72: ...el 13 In France outdoor operation is only permitted using the 2 4 2 454 GHz band Channels 1 7 Brazil RF Compliance Este produto está homologado pela ANATEL de acordo com os procedimentos regulamentados pela Resolução 242 2000 e atende aos requisitos técnicos aplicados Opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial mesmo de estações do mesmo tipo e nã...

Page 73: ...ll log 39 menu 44 call mute 40 call transfer 40 call waiting 41 connection status 21 conventions documentation 8 D date setting 34 debug statistics 63 deleting characters 24 E earphone jack location of 17 E Mail menu 45 e mail settings 62 encryption See security 29 entering digits and characters 24 entering letters and special characters 24 Extended Service Set Identifier ESSID 29 F FCC channel re...

Page 74: ...5 Settings menu 49 SIP account 31 60 associating with network profile 30 configuring 31 renaming 31 SIP See Session Initiation Protocol 15 Site Survey 29 speed dial assigning an entry to 48 Speed Dial menu 48 switching between text and numeric modes 25 T text mode See entering letters and special characters 24 time setting 33 Tools menu 55 U unable to connect to the network 65 unable to register w...