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DUA1608-0AAA01

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ECHNICAL

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UPPORT

Summary of Contents for 3C16080

Page 1: ...SUPERSTACK II ADVANCED RPS MANAGEMENT MODULE USER GUIDE 3C16080 Part No DUA1608 0AAA01 Published May 1997 ...

Page 2: ...ent of Defense Restricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii for restricted Rights in Technical Data and Computer Software clause at 48 C F R 52 223 7013 3Com Ireland c o 3Com Limited 3Com Centre Boundary Way Maylands Park South Hemel Hempstead Herts HP2 7YU UK For civilian agencies Restricted Rights Legend U...

Page 3: ...u Start 2 2 Installing the Management Module 2 2 3 CONFIGURING THE MANAGEMENT MODULE Before You Start 3 1 Local Configuration 3 2 Command Line Interface 3 4 System Login 3 4 Commands 3 5 Changing the Configuration Fields 3 11 Software Update 3 13 Exiting the Configuration Program 3 14 4 MANAGING YOUR ADVANCED RPS Connecting to the Network 4 1 Managing Your Advanced RPS 4 2 ...

Page 4: ...AL SUPPORT On line Technical Services C 1 3Com Bulletin Board Service C 1 Access by Modem C 2 Access by ISDN C 2 World Wide Web Site C 3 ThreeComForum on CompuServe C 3 3ComFacts Automated Fax Service C 4 Support from Your Network Supplier C 5 Support from 3Com C 6 Returning Products for Repair C 7 LIMITED WARRANTY ELECTRO MAGNETIC COMPATABILITY STATEMENTS ...

Page 5: ... network Your network should be set up and operating properly Conventions The icon conventions that are used in this guide are The text conventions that are used in this guide are Icon Notice Type Alerts you to Information note Information noted call attention to important features or instructions Caution Cautions alert you to system danger or loss of data Warning Avertissement Warnung Warnings al...

Page 6: ...Text represents as commands This typeface is used to represent commands that you enter for example IP 191 0 0 172 Keys When specific keys are referred to in the text they are shown as Enter or Return Italics Italics are used to denote new terms or emphasis Angle brackets These give a description either general or specific of something that you should type in as part of a command for example string...

Page 7: ...gement Module is shipped with default settings that you can change to meet the needs of your organization Networking Terminology A Network is a collection of workstations for example IBM compatible personal computers and other equipment for example printers connected for the purpose of exchanging information Networks vary in size Some are within a single room others span continents Ethernet is a t...

Page 8: ...ent communication You can configure a device so that it generates a Trap if a certain condition occurs for example a power overload The Trap will be sent to the management station to inform it of the occurrence Device is a term that is used to refer to a piece of network equipment Every device has a unique address that is used to identify it on the network Internet Protocol IP is a data communicat...

Page 9: ...evant portions of MIB II and private extensions for more control New versions of the agent may be loaded onto the module as they become available WARNING The RJ 45 connector is a data socket Only data cables should be connected to it Do not connect telephone outlets to these connectors AVERTISSEMENT Le connecteur RJ 45 est une prise de donnèes Seuls des câbles de dennèes devraient y être connectès...

Page 10: ...DUA1608 0AAA01 2 2 CHAPTER 2 INSTALLATION Figure 2 1 Ethernet Module Connections ...

Page 11: ...u need access to the cables that are connected to your network WARNING Ensure that the Advanced RPS is disconnected from the mains Both power cables must be removed AVERTISSEMENT S assurer que le système Préliminaire RPS est déconnecté du secteur d alimentation Les deux câbles doivent être retirés WARNUNG Versichern Sie sich daß das Advanced RPS von Netz getrennt ist Beide Netzstecker müssen entfe...

Page 12: ...the Blanking Plate on Advanced RPS 2 Slide the Management Module into the open slot and secure with the screws provided Make sure the RJ 45 connector is located on the lefthand side when looking at the rear panel Figure 2 3 Sliding the Module into the Advanced RPS ...

Page 13: ...The CLI provides initial configuration of the Management Module To manage the Superstack II Advanced RPS you can use 3Com Transcend or another SNMP network manager Before You Start If your network has a BootP server configured to respond the Management Module will solicit its addresses automatically Otherwise make sure you ask your network administrator to supply the following values Space is prov...

Page 14: ... 1 stop bit The console port always runs at these settings Local Configuration To connect the module to the terminal and start the configuration program 1 Plug the serial cable into the module console port 2 Plug the other end of the serial cable into the serial port on the back of the terminal 3 Press Return The following login prompt should appear see System Login on page 3 4 for more details Su...

Page 15: ...of the terminal you are using It should be set to 9600 baud no parity 8 bits and 1 stop bit If the serial configuration is correct check the cable between the module and terminal to be sure all connections are secure Make sure your terminal program is on the correct communications port for your RS 232 connection Figure 3 1 Console Port Location ...

Page 16: ...ftware version Copyright 3Com Ireland 1997 Login You must login with the user name admin After you have entered the user name you are prompted for a password The default password is Return so press this to continue For security we recommended that you change the default password using the PASSWD command The password you enter is shown as asterisks If you enter an invalid user name or password from...

Page 17: ...lp command IPAddress a b c d SUBnetmask a b c d TRApdestination a b c d DEFaultrouter a b c d SLIPAddress a b c d SLIPMask a b c d DEFaultrouter a b c d COMmunitystring string FACTorydefaults DISplay PASSWD LOgout RESET FLOwctrl ON OFF SWUpdate Usage ipaddress a b c d Abbreviation IPA Description Enters the IP address for the device Value takes effect from Reset Command Value retained during Power...

Page 18: ...ters and the maximum length is 16 characters Valid characters are a to z A to Z and 0 to 9 If the password is lost contact your supplier Value takes effect from Reset Command Value retained during Power cycle Yes Usage Display Abbreviation DIS Description Lists the current configuration of the Management Module similar to the following User Name admin MAC Address xxxxxxxxxxxx Community Strings pri...

Page 19: ...om Reset Command Value retained during Power cycle Yes Usage defaultrouter a b c d Abbreviation DEF Description Enters the default router s IP address Value takes effect from Reset Command Value retained during Power cycle Yes Usage slipaddress a b c d Abbreviation SLIPA Description Enters the SLIP address for the device Value takes effect from Reset Command Value retained during Power cycle Yes ...

Page 20: ...iation SLIPM Description Enters the SLIP mask for the device Value takes effect from Reset Command Value retained during Power cycle Yes Usage factorydefaults Abbreviation FACT Description Return the unit s configuration to the factory defaults Value takes effect from Reset Command Value retained during Power cycle Yes ...

Page 21: ... Command Value retained during Power cycle Yes Usage communitystring string Abbreviation COM Description Sets the community string for the current user to the specified string The string you enter which can be up to 64 characters is displayed and you are asked to confirm the entry There are two default settings for the community string public and private Only the private string is user definable T...

Page 22: ...ented as described previously You are automatically logged out of the system during the reset Value retained during Power cycle No Usage trapdestination a b c d Abbreviation TRA Description Enters the Trap destination address for the device Value takes effect from Reset Command Value retained during Power cycle Yes Usage logout Abbreviation LO Description Exit the command parser and return to the ...

Page 23: ...a b c and d are numbers between 0 and 255 To display the new value use the Display command For the changes to become effective the module must be reset using the RESET command You are recommended to log on to the Management Module again to ensure that the new addresses are correct The configuration settings you can change are described in the following sections IP Address To change the IP address ...

Page 24: ...use contact your network administrator Press Enter to save the new setting Default Router To change the default router type DEF followed by a space and the default router s IP address The default router is the default destination for all packets not addressed to the local network segment This address must be set if you have routers in your network Use the format a b c d where a b c and d are numbe...

Page 25: ...type SLIPM followed by a space and the SLIP mask value Use the format a b c d where a b c and d are numbers between 0 and 255 If you type a number that is not in this range an error message appears The default SLIP mask is 255 255 255 0 If you do not know the SLIP mask value to use contact your network administrator Press Enter to save the new setting For these addresses to become effective the mo...

Page 26: ...n error message appears Press Enter to save the new setting Software Upgrade The Management Module has the ability to accept a new version of its software If a new version is released instructions for downloading it to the Module will be contained in the software The latest version of the software can be found on a 3Com bulletin board or the World Wide Web page details of which are in Appendix C T...

Page 27: ...d in Before You Start on page 2 3 Connecting to the Network To connect the Management Module to the network 1 Plug one end of a twisted pair cable into the RJ 45 port on the Management Module 2 Plug the other end into an appropriate port on your network device Figure 4 1 RJ 45 Connector Position ...

Page 28: ...NAGING YOUR ADVANCED RPS Managing Your Advanced RPS For day to day management of the SuperStack II Advanced RPS system we recommend Transcend Enterprise Manager For more details on this and other products please contact your supplier ...

Page 29: ...3548 Class B Environmental EN 60068 Category 5 shielded cables are required to meet the Class B limits of this standard The use of unscreened cables category 3 or 5 complies with the Class A limits Physical Properties Table A 1 Advanced RPS Management Module Specifications Physical Specifications Width 7 4 cm 2 91 in Height 2 45 cm 0 96 in Depth 25 5 cm 10 04 in Weight 100 g 0 22 lb Operating envi...

Page 30: ...2 Console Port Pin Out Figure A 1 Console Port Numbering The console port has the same configuration as an IBM PC Com port Only the TD RD and ground pins need be connected to use the CLI from a terminal Pin Number Signal 1 DCD 2 RD 3 TD 4 DTR 5 Ground 6 DSR 7 RTS 8 CTS 9 No connection ...

Page 31: ...5 Connector Pin Out A 3 MDI 10BASE T RJ 45 Connector Pin Out Table A 3 RJ 45 Connector Pin Out Figure A 2 RJ 45 Connector Numbering Contact MDI Signal 1 TD 2 TD 3 RD 4 No connection 5 RD 6 No connection 7 No connection 8 No connection ...

Page 32: ...DUA1608 0AAA01 A 4 Appendix A Technical Specifications Cabling 10BASE T Cabling Figure A 3 10BASE T Cabling Serial Cable Figure A 4 Pin Numbering for Serial Cable ...

Page 33: ...DUA1608 0AAA01 Cabling A 5 Examples of null modem cables you can use follow Figure A 5 Null Modem Cabling Example for 9 Pin Port Figure A 6 Null Modem Cabling Example for 25 Pin Port ...

Page 34: ...DUA1608 0AAA01 A 6 Appendix A Technical Specifications ...

Page 35: ...ble Cause Corrective Action The Management Module does not initialize Bad cable connection Verify cable connections at the Management Module Login prompt does not appear Incorrect cable Bad cable connections Incorrect modem or terminal settings Module not installed properly Replace cable Check security of connection Replace cable if required Check setup Reinstall module ...

Page 36: ...t requests NMS To verify that the community name is strings aremismatched connect a terminal to the module see Local Configuration on page 3 2 If the authentication failed SNMP source x x x x y message appears where x x x x is the IP address of your NMS does an SNMP request then correct the Get community Correct the community strings name used by the NMS Note that community namesatrings are case s...

Page 37: ...3Com offers worldwide product support seven days a week 24 hours a day through the following on line systems 3Com Bulletin Board Service 3ComBBS World Wide Web site ThreeComForum on CompuServe 3ComFactsSM automated fax service 3Com Bulletin Board Service 3ComBBS contains patches software and drivers for all 3Com products as well as technical articles This service is available via modem or ISDN sev...

Page 38: ... winning technical journal and more 3ComForum on CompuServe 3ComForum is a CompuServe based service containing patches software drivers and technical articles about all 3Com products as well as an interactive forum for technical questions To use 3ComForum you need a CompuServe account Country Data Rate Telephone Number Australia Up to 14400 bps 61 2 9955 2073 France Up to 14400 bps 33 1 01 69 86 6...

Page 39: ...even days a week Call 3ComFacts using your touch tone telephone International access numbers are Local access numbers are available within the following countries Country Fax Number Hong Kong 852 2537 5610 U K 44 1442 438279 U S 1 408 727 7021 Country Fax Number Country Fax Number Australia 800 123853 Netherlands 06 0228049 Belgium 0800 71279 Norway 800 11062 Denmark 800 17319 Portugal 0505 442607...

Page 40: ... revision levels Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com Support from 3Com If you are unable to receive support from your network supplier technical support contracts are available from 3Com In the U S and Canada call 800 876 3266 for customer service If you are outside the U S or C...

Page 41: ...tain an RMA number call or fax Canada 416 498 3266 Singapore 65 538 9368 Denmark 800 17309 South Africa 27 11 803 7404 Finland 0800 113153 Spain 34 1 3831700 France 05 917959 Sweden 45 8 632 91 00 Germany 0130 821502 Taiwan 886 2 577 4352 Hong Kong 852 868 9111 United Arab Emirates 971 4 349049 Ireland 1 800 553117 U K 0800 966197 Italy 1678 79489 U S 1 408 492 1790 Country Telephone Number Fax Nu...

Page 42: ...DUA1608 0AAA01 C 6 APPENDIX C TECHNICAL SUPPORT ...

Page 43: ...seller 3Com warrants the magnetic media containing software against failure during the warranty period No updates are provided 3Com s sole obligation hereunder shall be at 3Com s discretion to refund the purchase price paid by the Customer for any defective software products or to replace any defective media with software which substantially conforms to 3Com s applicable published specifications T...

Page 44: ...AR PURPOSE 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY THE CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTAL...

Page 45: ...ures User Instructions Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Ensure that card mounting screws connector attachment screws and all ground wires are secured and tight Consult the dealer or an experienced radio TV technician for h...

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