3Com 3C395, User Manual

Page 1: ...http www 3com com Token Ring in Fast Ethernet Server Network Interface Card User Guide Part No 09 1128 000 Published February 1998 ...

Page 2: ...RS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend pr...

Page 3: ...LLATION Obtaining the Latest Drivers 3 1 Installing the NetWare Server Driver 3 1 NetWare 3 12 3 2 NetWare 4 1x 3 2 Installing the Windows NT Driver 3 3 Windows NT 3 51 3 3 Windows NT 4 0 3 4 4 TROUBLESHOOTING LEDs 4 1 DOS Diagnostic Tests 4 2 About the Configuration and Diagnostic Program 4 2 Running Group 1 Tests 4 3 Running the Group 3 Test 4 4 Changing the Test Setup 4 5 Getting Help If a Test...

Page 4: ... World Wide Web Site B 1 3Com Bulletin Board Service B 1 Access by Analog Modem B 2 Access by Digital Modem B 2 3ComFacts Automated Fax Service B 2 3ComForum on CompuServe Online Service B 3 Support from Your Network Supplier B 3 Support from 3Com B 4 Returning Products for Repair B 6 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLASS B STATEMENT FCC DECLARATION OF CONFORMITY 3COM END USER SOFTWARE...

Page 5: ... 1 Basic TR in FE System 1 1 1 2 Larger Scale TR in FE System 1 2 2 1 Inserting the NIC in a PCI Slot 2 3 2 2 Connecting the Cable 2 4 2 3 NIC LEDs at Power Up 2 5 A 1 3C395 NIC RJ 45 Connector Pin Assignments A 2 ...

Page 6: ...llation Requirements 2 2 4 1 3C395 NIC LED Descriptions 4 1 4 2 DOS Diagnostic Tests 4 2 4 3 Using the Configuration and Diagnostic Program 4 3 4 4 Troubleshooting Tips 4 6 5 1 Configuration Settings 5 1 5 2 Using the Configuration and Diagnostic Program 5 2 ...

Page 7: ...k PCI FDDILink and Token Ring in Fast Ethernet Server network interface cards have a Lifetime Limited Warranty For further details please see 3Com s Limited Warranty statement in this guide To ensure the very best 3Com service and support take the time to complete the product registration card ...

Page 8: ...therlands France Israel 3Com France Marketing Department Immeuble McKinley BP 965 1 Avenue de l Atlantique 91976 Les Ulis Courtaboeuf Cedex France Germany Austria Switzerland 3Com GmbH Marketing Department Gustav Heinemann Ring 123 D 81739 Muenchen Munich West Germany Italy Greece Spain Portugal Malta 3Com Mediterraneo Srl Marketing Department Via Michelangelo Buonarroti 1 20093 Cologno Monzese MI...

Page 9: ...with Ethernet Fast Ethernet and token ring network operations If the information in the release notes shipped with the product differs from the information in this guide follow the information in the release notes Conventions Table 1 and Table 2 list conventions that are used throughout this guide Table 1 Notice Icons Icon Notice Type Description Information note Important features or instructions...

Page 10: ...he word enter in this guide you must type something and then press the Return or Enter key Do not press the Return or Enter key when an instruction simply says type Keyboard key names If you must press two or more keys simultaneously the key names are linked with a plus sign For example Press Ctrl Alt Del Menu commands and buttons Menu commands or button names appear in italics Example From the He...

Page 11: ...perStack II Switch 2000 TR with a 3Com SuperStack II Switch 2000 TR Token Ring in Fast Ethernet Module TR in FE module Figure 1 1 Basic TR in FE System In a basic system token ring clients connect to a SuperStack II Switch 2000 TR equipped with a TR in FE module The TR in FE module encapsulates token ring packets within Fast Ethernet frames and allows interconnection to a Fast Ethernet switch conn...

Page 12: ... bit bus master design Status LEDs Single shielded RJ 45 connector Support for Category 5 unshielded twisted pair UTP cabling for 100BASE TX Fast Ethernet networks 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 100BAS E T4 STATU S UNIT 1 2 3 4 5 6 7 8 9 10 11 12 13 PARTITION LINK ACTIVITY OVERTEMP COLLISION PWR SuperSta ck II Hub 100 T4 SUPER STACK 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 100BAS E T4 STATU ...

Page 13: ... cover turn off the computer and unplug it Disconnect all cables that are connected to the main system unit Remove jewelry from your hands and wrists Use insulated or nonconductive tools CAUTION The NIC is packed in an antistatic container to protect it during shipment To avoid damaging the NIC or the PC reduce static electricity on your body by wearing an electrostatic discharge wrist strap attac...

Page 14: ...s Verify that you have the following items 3C395 NIC 3Com software diskette Token Ring in Fast Ethernet Network Interface Card User Guide Table 2 1 Installation Requirements Processor 80486 or Pentium Server RAM At least 640 KB PCI slot One slot that conforms to PCI 32 bit specifications revision 2 0 or higher Disk drive High density 3 5 inch floppy diskette Cable UTP Category 5 Connector RJ 45 So...

Page 15: ...r cover If necessary refer to the PC manufacturer s documentation for details on removing the computer cover 3 Insert the 3C395 NIC in a PCI slot The PCI slot must conform to PCI Local Bus Specification revision 2 0 or higher Select an available PCI slot and remove the expansion cover plate Keep the screw Insert the NIC securely in the PCI slot not in an ISA or EISA slot Replace the screw See Figu...

Page 16: ...s or connect them back to back Figure 2 2 Connecting the Cable 5 Turn on the PC and check the NIC LEDs When the PC is turned on the PC BIOS automatically configures the NIC s base I O address port address and interrupt request IRQ line You can only change these settings in the PC BIOS However you can set other parameters or run diagnostics with the Configuration and Diagnostic Program which is pro...

Page 17: ...the driver from the 3Com diskette For information on LED states after the software is installed see Table 4 1 in Chapter 4 Be sure that the NIC hardware and software are installed correctly before replacing the computer cover TX TX ACT 10 100 L N K ACT Off until the network driver is installed after driver installation yellow indicates port traffic 10 LNK 100 LNK Green indicates 10 Mbps link integ...

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Page 19: ...formation on how to access 3ComBBS see Appendix B Installing the NetWare Server Driver If you already have a network connection on your PC ask your network administrator how to proceed with the installation For existing network connections some of the following instructions may not apply or may produce different results Drivers and NetWare Loadable Modules NLMs for NetWare versions 3 12 and 4 1x a...

Page 20: ... NWSERVER 3 12 directory on the diskette to the server hard disk 2 At the DOS prompt enter this command to start the server software server 3 At the console prompt enter load install 4 Select the option to edit the AUTOEXEC NCF file Add lines to the file to load the driver and bind a protocol For example if C SERVER is the directory where you copied files in step 1 and the protocol is IPX add thes...

Page 21: ...allation proceeds 8 At the prompt for NIC selection select 3Com Token Ring in Fast Ethernet Driver As the installation continues provide network information when prompted 9 When the installation is finished exit to DOS and restart the server Installing the Windows NT Driver Follow the instructions for Windows NT 3 51 or for Windows NT 4 0 Windows NT 3 51 Follow these steps to install the driver 1 ...

Page 22: ... Control Panel double click Network 3 In the Network window click Adapters 4 In the Adapters tab click Add 5 In the Select Network Adapters window click Have Disk 6 Insert the 3Com diskette in the drive make that the active drive and click OK 7 In the Select OEM Option box select 3Com TIF Server NIC 3C395 for NDIS 4 and click OK As the installation proceeds provide network information when prompte...

Page 23: ...see Chapter 3 Table 4 1 describes the 3C395 NIC LEDs Table 4 1 3C395 NIC LED Descriptions LED Color Flashing Steady Off ACT Yellow Port traffic for 10 or 100 Mbps Network traffic present Heavy network traffic No traffic 10 LNK Green Link integrity Not applicable Good 10BASE T connection between NIC and hub No connection between NIC and hub 100 LNK Green Link integrity Not applicable Good 100BASE T...

Page 24: ...S without running the AUTOEXEC BAT or CONFIG SYS files The program does not run in Windows NT DOS windows Windows NT users need to boot the computer from a bootable DOS diskette before starting the Configuration and Diagnostic Program Table 4 3 summarizes how to select items and move through the Configuration and Diagnostic Program Table 4 2 DOS Diagnostic Tests Test Description Group 1 These test...

Page 25: ...e Run dialog box appears The Start button is selected 5 To start the tests press Enter The test results are displayed on the screen in the Results column Group 1 tests run ten times unless you specify otherwise To run the tests continuously a Go to the Repetitions box on the Test Setup screen b Select Continuous c Deselect Halt on Error in the Errors box For test descriptions press F1 to see onlin...

Page 26: ...and Diagnostic Program is a DOS application It must be run in DOS not in a DOS window It will not run if memory managers or other device drivers have been loaded 3 Enter this command at the DOS prompt to start the Configuration and Diagnostic Program 3c395cfg The program must be running on the PC that contains the NIC you want to test 4 To set up another PC as an echo server select Echo Server und...

Page 27: ...e Group X Tests box select a test Press the spacebar to enable or disable an individual test In the Repetitions box specify the number of times you want to run the tests or select the Continuous option In the Errors box press the spacebar to select or deselect the Halt on Error parameter 5 Select OK 6 From the Test menu select Run Tests Select Start to run the tests Getting Help If a Test Fails If...

Page 28: ... PC under DOS No device drivers or memory managers can be loaded before you run the diagnostic tests The LNK LED does not light when you turn on the PC Check the NIC installation Review Chapter 2 Make sure that the board is seated correctly in the slot Check for specific hardware problems such as broken traces or loose broken solder connections Inspect all cables and connections Check the length a...

Page 29: ...d on the failed NIC If the working NIC passes all tests the original NIC is probably defective For information on product repair see Appendix B Install the NIC in another functioning PC Run the tests again The first PC you used for testing may be defective if the NIC passes the tests in this PC Remove all other NICs from the PC and run the tests again If the tests pass the other NICs may be causin...

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Page 31: ...plex mode CAUTION Before setting the NIC for full duplex mode make sure that the port to which the NIC is connected is also set to full duplex mode Table 5 1 Configuration Settings Option Description Default Setting Available Settings Network Driver Optimization Allows trade offs between network performance and CPU utilization Normal Minimize CPU Utilization Maximize Network Performance Normal Ful...

Page 32: ...he 3Com diskette in the drive and make that the active drive 4 Enter this command at the DOS prompt to start the Configuration and Diagnostic Program 3c395cfg 5 From the Install menu select a NIC as follows If one NIC is installed select Configure Adapter If more than one NIC is installed select the NIC that you want to configure The parameters for the selected NIC are displayed 6 Select options a...

Page 33: ...dows NT registry CAUTION Mistakes in the registry can cause system crashes Be sure to save a copy of the original registry settings before you make changes so that you can restore the registry if necessary If you are not sure about the registry settings consult with a knowledgeable network administrator before proceeding You can set the NIC speed and duplex level in the registry by setting the MED...

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Page 35: ... 100 Mbps baseband CSMA CD local area network Height 8 57 cm 3 75 in Length 12 07 cm 4 75 in Operating temperature 0 to 70 C 32 to 158 F Humidity 10 to 90 noncondensing Operating voltage 5 V 5 650 mA maximum 100BASE TX Two pair Category 5 UTP for 100 Mbps cable Maximum cable distance 100 m 330 0 ft Maximum network span 205 m 672 4 ft The cable quality distance and connectors must comply with the E...

Page 36: ...hows the RJ 45 connector pin assignments The 3C395 NIC only uses connections 1 2 3 and 6 The bidirectional connections 4 5 7 and 8 are not used Figure A 1 3C395 NIC RJ 45 Connector Pin Assignments TX TX ACT 10 100 L N K 8 BI_DI4 7 BI_DI4 6 RD 5 BI_DI3 4 BI_D13 3 RD 2 TD 1 TD ...

Page 37: ...n Board Service 3ComBBS 3ComFactsSM automated fax service 3ComForum on CompuServe online service World Wide Web Site Access the latest networking information on 3Com Corporation s World Wide Web site by entering our URL into your Internet browser http www 3com com This service features the latest information about 3Com solutions and technologies customer service and support news about the company ...

Page 38: ...ructions on 3Com products 24 hours a day 7 days a week Call 3ComFacts using your Touch Tone telephone using one of these international access numbers Country Data Rate Telephone Number Australia up to 14400 bps 61 2 9955 2073 Brazil up to 14400 bps 55 11 5181 9666 France up to 14400 bps 33 1 6986 6954 Germany up to 28800 bps 4989 62732 188 Hong Kong up to 14400 bps 852 2537 5601 Italy up to 14400 ...

Page 39: ...rs are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready A list of system hardware and software including revision levels Diagnostic error messages Details about recent con...

Page 40: ...00 NET 3Com 3Com Asia Limited Australia Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines P R of China Singapore Taiwan R O C Thailand 61 2 9937 5000 Sydney 61 3 9866 8022 Melbourne 852 2501 1111 91 11 644 3974 62 21 572 2088 81 6 536 3303 Osaka 81 3 3345 7251 Tokyo 82 2 3455 6300 60 3 732 7910 64 9 366 9138 632 892 4476 8610 68492568 Beijing 86 21 63501581 Shanghai 65 538 936...

Page 41: ...266 Miami Florida 541 312 3266 55 11 5181 0869 562 633 9242 57 1 629 4847 52 5 520 7841 7847 51 1 221 5399 58 2 953 8122 3Com Mediterraneo Italy 39 2 253011 Milan 39 6 5279941 Rome 3Com Middle East 971 4 349049 3Com Nordic AB Denmark Finland Norway Sweden 45 39 27 85 00 358 0 435 420 67 47 22 58 47 00 46 8 632 56 00 3Com Russia 007 095 258 09 40 3Com Southern Africa 27 11 807 4397 3Com Switzerland...

Page 42: ...er Products sent to 3Com without RMA numbers will be returned to the sender unopened at the sender s expense To obtain an RMA number call or fax Country Telephone Number Fax Number U S A and Canada 1 800 876 3266 option 2 408 764 7120 Latin America 1 408 326 2927 408 764 7120 Europe South Africa and Middle East 44 1442 435860 44 1442 435822 Elsewhere 1 408 326 2926 1 408 764 7120 ...

Page 43: ...ss 2 4 Configuration and Diagnostic Program changing settings 5 2 defined 4 2 using 4 3 5 2 connector pin assignments A 2 conventions notice icons About This Guide 1 text About This Guide 2 D diagnostics 4 2 changing test setup 4 5 getting help 4 5 Group 1 tests 4 3 Group 3 test 4 4 driver installation 3 1 NetWare 3 12 3 2 NetWare 4 1x 3 2 supported 3 1 Windows NT 3 51 3 3 Windows NT 4 0 3 4 F Fas...

Page 44: ...ation 2 4 power requirements A 1 R requirements installation 2 2 returning products for repair B 6 RJ 45 connector pin assignments A 2 S safety precautions 2 1 software installation 3 1 patches 3 2 SuperStack II Switch 2000 TR 1 1 Switch 3000 1 1 TR in FE module 1 1 T technical support 3Com URL B 1 bulletin board service B 1 CompuServe service B 3 fax service B 2 network suppliers B 3 product repa...

Page 45: ...rd parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifications as being compatible 3Com will make reasonable efforts to provide compatibility except where the noncompatibility is caused by a bug or defect in the ...

Page 46: ...le written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95052 814...

Page 47: ...horized manner Further no license is granted to you in the human readable code of the Software source code Except as provided below this License Agreement does not grant you any rights to patents copyrights trade secrets trademarks or any other rights in respect to the Software The Software is licensed to be used on any workstation or any network server owned by or leased to you provided that the ...

Page 48: ...the Software and documentation together with all copies and merged portions in any form It will also terminate immediately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation together with all copies and merged portions in any form GOVERNING LAW This License Agreement shall be governed by the laws of t...