3Com/Microsoft
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Your Home Network
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3Com Corporation
LIMITED WARRANTY
This warranty applies to customers located in the United States, Australia, Canada (except Quebec),
Ireland, New Zealand, U.K., and other English language countries, and countries for which a translation
into the local language is not provided
3Com® HomeConnect Networking Product
3Com HomeConnect Ethernet USB Network Adapter/Kit
HARDWARE:
3Com warrants to the end user ("Customer") that this hardware product will be free from
defects in workmanship and materials, under normal use and service, for the following length of time from
the date of purchase from 3Com or its authorized reseller:
Five (5) years
3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item,
or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund
to Customer the purchase price paid for the defective product. All products that are replaced will become
the property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced
or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer.
SOFTWARE:
3Com warrants to Customer that each software program licensed from it will perform in
substantial conformance to its program specifications, for a period of ninety (90) days from the date of
purchase from 3Com or its authorized reseller. 3Com warrants the media containing software against
failure during the warranty period. No updates are provided. 3Com's sole obligation under this express
warranty shall be, at 3Com's option and expense, to refund the purchase price paid by Customer for any
defective software product, or to replace any defective media with software which substantially conforms
to applicable 3Com published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. 3Com makes no warranty or repre-
sentation that its software products will meet Customer's requirements or work in combination with any
hardware or applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products will be corrected.
For any third party products listed in the 3Com software product documentation or specifications as being
compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibil-
ity is caused by a "bug" or defect in the third party's product or from use of the software product not in
accordance with 3Com's published specifications or user manual.
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD PARTY SOFTWARE, THE USE OF WHICH
IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. EXCEPT FOR THE HOMECLICK SOFTWARE,
THIS 3COM WARRANTY DOES NOT APPLY TO SUCH LICENSED THIRD PARTY SOFTWARE. FOR THE APPLI-
CABLE WARRANTY FOR SUCH SOFTWARE (IF ANY), PLEASE REFER TO THE END USER LICENSE AGREEMENT
GOVERNING THE USE OF SUCH SOFTWARE. PLEASE NOTE THE LIMITATION OF LIABILITY BELOW AS IT
ALSO APPLIES TO SUCH THIRD PARTY SOFTWARE..
NO RESPONSIBILITY FOR NON-3COM HARDWARE.
Not withstanding anything contained herein, in no
event shall 3Com be responsible for repair or replacement of non-3Com hardware products used in con-
junction with the SOFTWARE or for troubleshooting of the SOFTWARE if used in connection with non-3Com
hardware products.
YEAR 2000 WARRANTY:
In addition to the Hardware Warranty and Software Warranty stated above,
3Com warrants that each product sold or licensed to Customer on and after January 1, 1998 that is date
sensitive will continue performing properly with regard to such date data on and after January 1, 2000,
provided that all other products used by Customer in connection or combination with the 3Com product,
including hardware, software, and firmware, accurately exchange date data with the 3Com product, with
the exception of those products identified at 3Com's Web site, http://www.3com.com/products/
yr2000.html, as not meeting this standard. If it appears that any product that is stated to meet this
standard does not perform properly with regard to such date data on and after January 1, 2000, and
Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the prod-
uct from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software
update which would effect the proper performance of such product, repair such product, deliver to
Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to
Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days
after purchase or until April 1, 2000, whichever is later.
OBTAINING WARRANTY SERVICE:
Customer must contact a 3Com Corporate Service Center or an
Authorized 3Com Service Center within the applicable warranty period to obtain warranty service autho-
rization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products re-
turned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number or User Service Order (USO) number marked on the outside of the pack-
age, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they
be insured or sent by a method that provides for tracking of the package. Responsibility for loss or
damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced
item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives
the defective product.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
INCLUDED SERVICES:
Telephone Support
, will be provided for ninety (90) days from the date of purchase, on a commercially
reasonable efforts basis. Please refer to the Technical Support appendix in the user guide for telephone
numbers.
3Com's Web and Bulletin Board Service
are available at no charge, and provide software and firm-
ware upgrades, a bug list, and technical information about 3Com products.
WARRANTIES EXCLUSIVE:
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR
REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW,
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WAR-
RANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIP-
TION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. 3COM NEITHER AS-
SUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNEC-
TION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,
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