3Com 3CRSHEW696, User Manual

2      Troubleshooting

6

Uninstalling the USB Adapter

Previous installations or interrupted installation attempts sometimes leave problems that 
affect operation. Possible problems include:

■

Wireless LAN USB Adapter fails to function.

■

Operating system does not detect the Wireless LAN USB Adapter.

■

System issues a warning tone at start-up.

If the installation is unsuccessful, your best course may be to completely uninstall the 
adapter and repeat the installation procedure.

1

Make sure you have exited any networking applications.

2

Make sure the Wireless LAN USB Adapter is attached to your computer. 

3

Use the standard operating system procedure to remove the adapter driver. 

The procedure for Windows XP, 2000, Windows Me, and Windows 98 SE, is 
shown below. 

a

If you are using Windows 2000, Me, or 98 SE, click 

Start > Settings >

Control Panel

.

If you are using Windows XP, click 

Start 

> 

Control Panel

.

b

Double-click the 

System

 icon. 

If you are using Windows XP or 2000, click the 

Hardware

 tab.

The System Properties window appears, detailing your system setup.

c

Click 

Device Manager

. 

A list of devices appears, arranged by type.

d

Double-click 

Network Adapters

.

One entry appears:

 3Com 3CRSHEW696 Wireless LAN USB Adapter

.

e

From the Action menu, select 

Remove

.

If you are using Windows XP or 2000, select 

Uninstall

... .

f

Click 

OK

.

g

Close the open windows until you return to the desktop.

4

Detach the Wireless LAN USB Adapter from your computer.

5

Restart the computer.

CAUTION: 

Exit any networking applications before uninstalling the adapter.