14
Problem
Possible solution
Use the
Device Manager
to resolve resource conflicts
that may exist. To start the
Device Manager
, go to the
Control Panel
, double-click
System
, and then click
the
Device Manager
tab.
Find
Network adapters
by selecting
Device
Manager
. If a yellow exclamation mark is displayed,
you need to reinstall the USB Adapter. Right click the
USB Adapter to be updated, click
Update Driver…
to
update the USB Adapter driver following the prompt.
Installation
program does
not finish or
the driver fails
to load
Find
Network adapters
by selecting
Device
Manager
. If no USB Adapter is displayed under
Network
adapters
, click the
Scan for hardware
changes
icon to search for any available adapters. If
a yellow exclamation mark is displayed under
Network adapters
, you need to reinstall the USB
Adapter.
Verify that the USB Adapter is properly connected to
the USB connector.
Windows
shows the
USB Adapter
as an unknown
device
If Windows still does not recognize it, use the
Device
Manager
to remove the unknown device, and then
reinstall it.
Verify that the USB Adapter is properly connected to
the USB connector.
Power/Activity
LED is off
Verify that the driver was installed successfully by
checking the status of the device on the
Device
Manager
.
