3Com Corporation L
IMITED
W
ARRANTY
H
ARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or its
authorized reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com shall,
at its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or refund to Customer the purchase price paid for the
defective product. All products that are replaced will become the property of 3Com. Replacement
products may be new or reconditioned. Any replaced or repaired product or part has a ninety (90) day
warranty or the remainder of the initial warranty period, whichever is longer.
S
OFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance
to the program specifications therefor for a period of ninety (90) days from the date of purchase from
3Com or its authorized reseller. 3Com warrants the media containing software against failure during the
warranty period. No updates are provided. 3Com’s sole obligation with respect to this express warranty
shall be (at 3Com’s discretion) to refund the purchase price paid by Customer for any defective software
products, or to replace any defective media with software which substantially conforms to applicable
3Com published specifications. Customer assumes responsibility for the selection of the appropriate
applications program and associated reference materials. 3Com makes no warranty or representation
that its software products will meet Customer’s requirements or work in combination with any
hardware or applications software products provided by third parties, that the operation of the software
products will be uninterrupted or error free, or that all defects in the software products will be corrected.
For any third party products listed in the 3Com software product documentation or specifications as
being compatible, 3Com will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party's product.
Y
EAR
2000 W
ARRANTY
In addition to the Hardware Products Warranty and Software Products Warranty identified above, 3Com
warrants that all Heritage 3Com products sold or licensed to Customer on and after January 1, 1998
that are date sensitive will continue performing properly with regard to such date data on and after
January 1, 2000, provided that all other products used by Customer in connection or combination
with the 3Com products, including hardware, software, and firmware, accurately exchange date
data with the 3Com products, with the exception of those products identified at 3Com’s Web site,
http://www.3com.com/products/yr2000.html, as not meeting this standard. A product is considered
a “Heritage 3Com product” if it is a member of a product family which was manufactured by 3Com
prior to its merger with US Robotics Corporation. This Year 2000 limited warranty does not apply to
Heritage US Robotics Corporation products. If it appears that any such product does not perform
properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com
before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its
authorized reseller, 3Com shall, at its option and expense, provide a software update which would
effect the proper performance of such product, repair such product, deliver to Customer an equivalent
product to replace such product, or if none of the foregoing is feasible, refund to Customer the
purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety
(90) days or until April 1, 2000, whichever is later.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact 3Com’s Corporate Service Center or an Authorized 3Com Service Center within
the applicable warranty period to obtain warranty service authorization. Dated proof of purchase may be
required. Products returned to 3Com’s Corporate Service Center must be pre-authorized by 3Com with
a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid
and packaged appropriately for safe shipment, and it is recommended that they be insured. The repaired
or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after
receipt of the defective product by 3Com.
Network Interface Cards
Lifetime
Other hardware products
*unless otherwise specified above
1 year*
Spare parts and spares kits
90 days
