3Com Corporation Limited Warranty
Ethernet Client Bridge
H
ARDWARE
3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use
and service, for the following length of time from the date of purchase from 3Com or its authorized reseller:
One (1) year
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if
neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
Customer the purchase price paid for the defective product. All products that are replaced will become the
property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or
repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,
whichever is longer.
S
OFTWARE
3Com warrants that each software program licensed from it will perform in substantial conformance to its program
specifications, for a period of ninety (90) days from the date of purchase from 3Com or its authorized reseller. 3Com
warrants the media containing software against failure during the warranty period. No updates are provided. 3Com's
sole obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase price paid
by Customer for any defective software product, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. 3Com makes no warranty or representation that
its software products will meet Customer’s requirements or work in combination with any hardware or applications
software products provided by third parties, that the operation of the software products will be uninterrupted or error
free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com
software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the non-compatibility is caused by a "bug" or defect in the third party's product or from
use of the software product not in accordance with 3Com’s published specifications or user manual.
O
BTAINING
W
ARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the
applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its
authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized
by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent
prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a
method that provides for tracking of the package. The repaired or replaced item will be shipped to Customer, at
3Com's expense, not later than thirty (30) days after 3Com receives the defective product.
Dead- or Defective-on-Arrival
. In the event a product completely fails to function or exhibits a defect in materials
or workmanship within the first forty-eight (48) hours of installation but no later than thirty 30) days after the
date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a
replacement shall be provided by advance replacement. The replacement product will normally be shipped not
later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to
export or import procedures. When an advance replacement is provided and Customer fails to return the
original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge
Customer for the replacement product, at list price.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained
in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.
Warranty and Software License Agreement
Summary of Contents for 3CWE820A
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