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4

W

IRELESS

 LAN S

WITCH

 M

ANAGER

 (3WXM) V

ERSION

 3.0 R

ELEASE

 N

OTES

problem occurred. You must provide the name of 
your company.

3

Click 

Save

 to store the problem report on the 3WXM 

host. 

The problem report is saved as a directory with a 
name containing the timestamp of the problem 
report (for example, 
Thu-Aug-19-13-04-11-PDT-2004). This directory is 
located in C:\Documents and Set-
tings\user_home_directory\.3WXM\bugs, where 
user_home_directory is the home directory of the 
user that is running 3WXM at the time the problem 
report is generated. 

To send the problem report to 3Com Technical Sup-
port, create a zip archive of the problem report direc-
tory and send the archive as an attachment. For email 
information, see the “Obtaining Support for your 
Product” appendix in the 

Wireless LAN Switch Man-

ager Reference Manual

Known Problems

A non-administrative user cannot run 3WXM. 
(12155)

3WXM generates an exception if a user does not have 
administrative privileges on the 3WXM host. This 
issue involves the Java Virtual Machine (JVM) that is 
being used by 3WXM and should be resolved with a 
future release of JVM.

To use 3WXM, users must belong to a “Power Users” 
group or be added to the administrators group in the 
Windows operating system.

Default RADIUS parameters are not used for 
configuring a specific RADIUS server. (12301)

In the CLI, RADIUS parameters are implicitly inherited 
from the default set of RADIUS parameters. In 
3WXM, a RADIUS server’s initial parameters are 
always set to the factory default, regardless of any 
changes made to the Default RADIUS Parameters 
Setup page.

Set all RADIUS server parameters directly. You can use 
a domain policy to configure all the RADIUS servers 
and server groups for all the WX switches in the 
Mobility Domain.

Using the Undo feature in the Local & Network 
Changes dialog box does not restore a WX switch to 
its original Mobility Domain. (12676)

If you move a WX switch from one Mobility Domain 
to another, the WX switch is not moved back to the 
original Mobility Domain when you use the Undo fea-
ture.

Manually move the WX switch back to the original 
Mobility Domain.

When the VLAN name is composed entirely of 
numbers in ACL VLAN mappings imported from the 
CLI, 3WXM assumes that the VLAN name is a VLAN 
ID. (12682)

A VLAN can be specified in the CLI by its VLAN ID or 
its VLAN name. When the CLI command is imported 
into 3WXM, the VLAN reference type is not apparent. 
If the VLAN reference is composed entirely of num-

Summary of Contents for 3CWXMUPA

Page 1: ...e following documents Wireless LAN Switch Manager Reference Manual You can obtain the latest technical information for this product including a list of known problems and solu tions from the 3Com Knowledgebase http knowledgebase 3com com Software License Agreement Before you use the 3WXM software please ensure that you read the license agreement text You can find the license txt file on the CD ROM...

Page 2: ...time you start 3WXM it checks the license infor mation If the product is not licensed the License wizard is displayed 1 Type the license key that was supplied with the 3WXM CD and click Next 2 Click Get Activation Key A 3Com web page appears Register your copy of 3WXM and the license in order to obtain an activation key 3 Copy the activation key from the web page and paste it into the Activation K...

Page 3: ...te it into the Activation Key box of the Activation Key page 8 Click Finish Submitting Problem Reports You can generate a problem report at any time by selecting Help Report Problem in 3WXM To generate a problem report 1 Do one of the following a In the Internal Application Error dialog box click Report Problem b Select Help Report Problem The Report Problem to 3Com dialog box appears 2 Fill out t...

Page 4: ...ust belong to a Power Users group or be added to the administrators group in the Windows operating system Default RADIUS parameters are not used for configuring a specific RADIUS server 12301 In the CLI RADIUS parameters are implicitly inherited from the default set of RADIUS parameters In 3WXM a RADIUS server s initial parameters are always set to the factory default regardless of any changes mad...

Page 5: ... convert the JPEG file into a GIF file to import Size or location adjustments of shared coverage areas with identical dimensions might cause problems when you run Compute and Place 14631 When shared 802 11a and 802 11b g coverage areas are created one coverage area is directly placed on top of the other If you resize or move one of the cov erage areas the other coverage area is now a differ ent sh...

Page 6: ...osmetic and does not affect the configu ration or operation of 3WXM or the switches Domain Policy manager does not correctly identify changes 16383 16384 17692 The Domain Policy manager does not list some changes such as changes to the order of network access rules Generally changes are not listed if there is no valid CLI to generate for the configured values For example if you configure an 802 1X...

Page 7: ... setting of the Use Capacity Calculation option affects both areas of a shared area Upgrade requires complete uninstall of Beta version first 18144 Before you upgrade from a Beta version you must uninstall it first including the option to delete the network plans If you install 3WXM without uninstall ing the Beta version first the monitoring service will not start properly To upgrade 1 Save a copy...

Page 8: ...ing 3WXM 18349 When you upgrade a WX switch with 3WXM 3WXM copies the new image file into the user files area of nonvolatile storage The switch then copies the image file from the user files area into a boot partition How ever the unneeded copy of the image file in the user files area is not deleted The user files area can become full after as few as three upgrades making further upgrades impossib...

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