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Known Problems

5

bers, 3WXM assumes that the reference is a VLAN ID. 
Otherwise, 3WXM assumes that the reference is a 
VLAN name. 

Do not use VLAN names that consist entirely of num-
bers.

Changes in the order of network or admin access 
rules are not displayed in Review Changes. (14191)

Network and admin access rules are organized in 
ordered lists. When changing the list order in 3WXM, 
the Review Changes dialog box does not show the 
new order of the access rules.

No workaround is required. This is a display anomaly 
in the Review Changes dialog box. Deployment and 
synchronization of ordered list changes are performed 
correctly.

Importing of a floor plan in JPEG format might fail 
with a color conversion exception. (14612)

On rare occasion, importing a floor plan in JPEG 
format might fail with the following Java exception: 

sun.awt.image.ImageFormatException: Unsupported 
color conversion request. 

This exception occurs because of unusual color pal-
ette settings in the file.

Using a JPEG editing tool, manually remove all extra-
neous information possible to remove the problem-
atic color information. Alternatively, convert the JPEG 
file into a GIF file to import.

Size or location adjustments of shared coverage 
areas with identical dimensions might cause 
problems when you run Compute and Place. (14631)

When shared 802.11a and 802.11b/g coverage areas 
are created, one coverage area is directly placed on 
top of the other. If you resize or move one of the cov-
erage areas, the other coverage area is now a differ-
ent shape or in a different location. Running 
Compute and Place might not work.

Use the dimension toolbar icon to set the center and 
size of each coverage area to identically match each 
other.

When importing a CAD file (DWG/DXF), any lines 
with arrowheads will display incorrectly. (15906)

When importing DXF or DWG CAD files with lines 
that have line ends (arrows, dots, and so on) the 
objects get imported with huge arrows at the ends of 
the lines.

Use a CAD program to remove any arrowheaded 
lines, or modify the line’s properties to not display an 
arrowhead. Alternatively, delete the line while in the 
Edit Content page of the Floor wizard in 3WXM.

3WXM cannot undo or redo object additions or 
deletions. (15910)

Undo and redo operations are currently supported for 
drawing object modifications, only. If a drawing 
object is delete or created, this operation cannot be 
undone, even though the “Undo” icon appears to be 
active.

Summary of Contents for 3CWXMUPA

Page 1: ...e following documents Wireless LAN Switch Manager Reference Manual You can obtain the latest technical information for this product including a list of known problems and solu tions from the 3Com Knowledgebase http knowledgebase 3com com Software License Agreement Before you use the 3WXM software please ensure that you read the license agreement text You can find the license txt file on the CD ROM...

Page 2: ...time you start 3WXM it checks the license infor mation If the product is not licensed the License wizard is displayed 1 Type the license key that was supplied with the 3WXM CD and click Next 2 Click Get Activation Key A 3Com web page appears Register your copy of 3WXM and the license in order to obtain an activation key 3 Copy the activation key from the web page and paste it into the Activation K...

Page 3: ...te it into the Activation Key box of the Activation Key page 8 Click Finish Submitting Problem Reports You can generate a problem report at any time by selecting Help Report Problem in 3WXM To generate a problem report 1 Do one of the following a In the Internal Application Error dialog box click Report Problem b Select Help Report Problem The Report Problem to 3Com dialog box appears 2 Fill out t...

Page 4: ...ust belong to a Power Users group or be added to the administrators group in the Windows operating system Default RADIUS parameters are not used for configuring a specific RADIUS server 12301 In the CLI RADIUS parameters are implicitly inherited from the default set of RADIUS parameters In 3WXM a RADIUS server s initial parameters are always set to the factory default regardless of any changes mad...

Page 5: ... convert the JPEG file into a GIF file to import Size or location adjustments of shared coverage areas with identical dimensions might cause problems when you run Compute and Place 14631 When shared 802 11a and 802 11b g coverage areas are created one coverage area is directly placed on top of the other If you resize or move one of the cov erage areas the other coverage area is now a differ ent sh...

Page 6: ...osmetic and does not affect the configu ration or operation of 3WXM or the switches Domain Policy manager does not correctly identify changes 16383 16384 17692 The Domain Policy manager does not list some changes such as changes to the order of network access rules Generally changes are not listed if there is no valid CLI to generate for the configured values For example if you configure an 802 1X...

Page 7: ... setting of the Use Capacity Calculation option affects both areas of a shared area Upgrade requires complete uninstall of Beta version first 18144 Before you upgrade from a Beta version you must uninstall it first including the option to delete the network plans If you install 3WXM without uninstall ing the Beta version first the monitoring service will not start properly To upgrade 1 Save a copy...

Page 8: ...ing 3WXM 18349 When you upgrade a WX switch with 3WXM 3WXM copies the new image file into the user files area of nonvolatile storage The switch then copies the image file from the user files area into a boot partition How ever the unneeded copy of the image file in the user files area is not deleted The user files area can become full after as few as three upgrades making further upgrades impossib...

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