Troubleshooting the USB Installation
21
d
After the system releases the IP address, at the
command prompt type
ipconfig /renew
and press the
Enter
key (notice that there is a space between
ipconfig
and
/renew
).
e
Exit the Command Prompt screen to return to the
Windows desktop.
The Cable Status LED never stops blinking.
The signal from your cable service provider’s equipment
may be too weak or the cable line may not be properly
attached to the modem. If the cable line is properly
connected to the modem, call your cable service provider
to verify whether a weak signal is the problem.
All four of the LEDs on the front of my cable modem
are lighted and blinking.
Call your cable service provider or 3Com’s technical support
for assistance.
Summary of Contents for Cable Modem External
Page 27: ...Troubleshooting the USB Installation 23 ...
Page 28: ...24 CHAPTER 2 USB INSTALLATION ...
Page 41: ...Troubleshooting the Ethernet Installation 37 ...
Page 42: ...38 CHAPTER 3 ETHERNET INSTALLATION ...
Page 46: ...42 CHAPTER 4 CABLE MODEM OPERATION ...
Page 50: ...46 CHAPTER 5 VIEWING THE CABLE MODEM S CONFIGURATION ...