19
Feature
Feature Code Entry
Description
Release
F 6 + 111
Cancels the current operation.
Remote Call Forward
F 6 + 468, then <extension
to forward> + #, then <destination>
+ #
Or
*468*<extension to forward>
*<destination>
See Remote Call Forward.
Retrieve Voice Mail
F 6 + 600
Or
*600
The first entry simulates pressing the MSG
button. The second entry allows you to leave
a message in another mailbox or access
your own mailbox. Follow the prompts.
Serial Transfer
F 6 + 471
Transferred call returns to attendant at the
end of the call. See Serial Transfer.
Silent Monitor
F 6 + 425
See Silent Monitor and Barge In.
Silent Monitor Block
F 6 + 429
Allows an agent to make a private call by
blocking an attempt to monitor the agent
phone. See Silent Monitor and Barge In.
Speaker — On/Off
F 6 + 104
Speak and listen without picking up the
handset.
Speed Dial —
Personal
F 601 +
n
Or
*601*
n,
where n is the speed dial digit (1
through 9) associated with the
number you want to dial.
Allows you to dial a personal speed dial
number. To configure personal speed
dialing, see Speed Dialing.
Speed Dial —
System
F 6 + 700 + speed dial
number
Or
*700*
n
#, where
n
is the speed dial
number associated with the number
you want to dial.
Allows you to dial a system speed dial
number. To configure personal speed
dialing, see Speed Dialing.
Transfer
F 6 + 420, then
<destination> + hang up
This is an unattended transfer. For an
attended transfer, see Transferring a Call.
Transfer to Voice
Mail (Enable/Disable)
F 6 + 440
Or
*440
When enabled, transfers all calls to the voice
mail. See Forwarding Calls to Voice Mail.
Transfer to Another
User’s Voice Mail
F 6 + 441, then
<destination>
Or
Transfer, then*441*<destination>,
then Transfer
See Transferring a Call to Another User’s
Voice Mail.
User Directory
F 6 + 461
Lists the users in the local user directory or, if
enabled, the users in the global user
directory. See Viewing the User Directory.
View Personal Speed
Dials
F 6 + 463
Displays the personal speed dial numbers
View System Speed
Dials
F 6 + 464
Displays the system speed dial numbers
