Support from Your Network Supplier
465
Access by Digital Modem
ISDN users can dial in to the 3Com BBS using a digital modem for fast
access up to 64 Kbps. To access the 3Com BBS using ISDN, call the
following number:
1 847 262 6000
3Com Facts
Automated Fax
Service
The 3Com Facts automated fax service provides technical articles,
diagrams, and troubleshooting instructions on 3Com products 24 hours a
day, 7 days a week.
Call 3Com Facts using your Touch-Tone telephone:
1 408 727 7021
Support from Your
Network Supplier
If you require additional assistance, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, call the
3Com technical telephone support phone number at the location nearest
you.
Summary of Contents for CoreBuilder 7000
Page 16: ......
Page 68: ...68 CHAPTER 3 GENERAL TASKS ...
Page 164: ...164 CHAPTER 6 ILMI CONFIGURATION ...
Page 462: ...462 CHAPTER 13 CONFIGURING AND MANAGING PNNI FOR THE EXTENDED VERSION ONLY ...
Page 468: ...468 APPENDIX A TECHNICAL SUPPORT ...
Page 472: ...472 APPENDIX B COREBUILDER 7000 FAMILY ATM SWITCH SPECIFICATIONS ...
Page 476: ...476 APPENDIX C SAFETY INFORMATION ...
Page 514: ...514 INDEX ...