LIMITED WARRANTY
HARDWARE:
3Com warrants its hardware products to be free from defects in workmanship and
materials, under normal use and service, for the following lengths of time from the date of
purchase from 3Com or its Authorized Reseller:
Internetworking products
One year
Network adapters
Lifetime
Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters
Lifetime*
(One year if
not registered)
*Power supply and fans in these stackable hubs and unmanaged repeaters
One year
Other hardware products
One year
Spare parts and spares kits
90 days
If a product does not operate as warranted during the applicable warranty period, 3Com shall, at
its option and expense, repair the defective product or part, deliver to Customer an equivalent
product or part to replace the defective item, or refund to Customer the purchase price paid for
the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. Any replaced or repaired product or part
has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to
any warranty.
SOFTWARE:
3Com warrants that the software programs licensed from it will perform in
substantial conformance to the program specifications therefor for a period of ninety (90) days
from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic
media containing software against failure during the warranty period. No updates are provided.
3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price
paid by Customer for any defective software products, or to replace any defective media with
software which substantially conforms to 3Com's applicable published specifications. Customer
assumes responsibility for the selection of the appropriate applications program and associated
reference materials. 3Com makes no warranty that its software products will work in combination
with any hardware or applications software products provided by third parties, that the operation
of the software products will be uninterrupted or error free, or that all defects in the software
products will be corrected. For any third party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the
third party's product.
STANDARD WARRANTY SERVICE:
Standard warranty service for hardware products may be
obtained by delivering the defective product, accompanied by a copy of the dated proof of
purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during
the applicable warranty period. Standard warranty service for software products may be obtained
by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within
the warranty period. Products returned to 3Com's Corporate Service Center must be
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment.
The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than
thirty (30) days after receipt by 3Com.
