102
C
HAPTER
7: T
ROUBLESHOOTING
FOR
W
INDOWS
3.
X
Boot your PC to DOS to avoid installing device drivers or
memory managers.
Diagnostic tests are divided into three groups:
■
The Group 1 tests check the physical components,
connectors, and circuitry on the NIC.
■
The Group 2 Network Loopback Test (for the
3C509B-TPC and COMBO NICs only) checks to see
if the NIC can transmit and receive data through the
coaxial transceiver.
■
The Group 3 test (the Echo Exchange Test) tests to see
if the NIC can transmit and receive data while on
the network.
If the NIC passes the group tests successfully, the NIC
is functioning correctly. If the problem remains, look at
cabling, software, driver configuration, and issues that
can affect network functionality.
Starting the DOS Configuration and Diagnostics Program
Follow these steps to run the Configuration and
Diagnostics Program:
1 Boot to DOS. (Use a DOS diskette.)
2 Insert
EtherDisk
diskette 2 in drive A.
3 Run the installation program. Enter:
a:install
The main menu is displayed, as shown in
Figure 58
on
page 82
.
4 Select
Configuration and Diagnostics Program
and
press Enter.
If multiple NICs are installed, each NIC is listed.
5 Select the NIC you want to test and press Enter.
You can also run the tests from the command line. At the
system prompt, enter:
3c5x9cfg run
Book Page 102 Monday, June 7, 1999 8:55 AM
