3Com ETHERLINK III, User Manual

Page 1: ...ttp www 3com com EtherLink III Parallel Tasking 16 Bit ISA Network Interface Card User Guide A member of the 3Com EtherLink III family of network interface cards Part No 09 1216 000 Published June 199...

Page 2: ...rough d of the Commercial Computer Software Restricted Rights Clause at 48 C F R 52 227 19 and the limitations set forth in 3Com Corporation s standard commercial agreement for the software Unpublishe...

Page 3: ...Velocity ATMLink PCI and FDDILink network interface cards have a Lifetime Limited Warranty For further details please see 3Com s Limited Warranty statement in this manual To ensure the very best 3Com...

Page 4: ...herlands France Israel 3Com France Marketing Department Immeuble McKinley BP 965 1 Avenue de l Atlantique 91976 Les Ulis Courtaboeuf Cedex France Germany Austria Switzerland 3Com GmbH Marketing Depart...

Page 5: ...THE 3C509B NIC Installing the 3C509B NIC 2 1 Connecting to the Network 2 2 RJ 45 Port 2 3 BNC Port 2 4 AUI Port 2 4 Link LED 2 5 3 INSTALLING THE NETWORK DRIVERS Windows 95 3 1 Confirming Installatio...

Page 6: ...ecking the NIC 5 1 Troubleshooting with the Diagnostic Tests 5 2 Starting the Diagnostic Program 5 2 Running the Group 1 Tests 5 3 Running the Group 2 Test 5 4 Assembling a Loopback Plug 5 4 Starting...

Page 7: ...ide Web Site B 1 3Com Bulletin Board Service B 2 Access by Analog Modem B 2 Access by Digital Modem B 2 3ComFacts Automated Fax Service B 2 3ComForum on CompuServe Online Service B 3 Support from Your...

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Page 9: ...PC NIC Using the BNC Port 2 4 2 4 Connecting the 3C509B COMBO NIC Using the AUI Port 2 5 3 1 Main Menu 3 8 4 1 NIC Configuration Screen 4 2 4 2 PACE Applications Screen 4 8 4 3 PACE Additional Ranges...

Page 10: ...ce Icons 2 2 Text Conventions 2 3 1 NetWare NLMs 3 9 3 2 Network Driver Text File Names 3 10 4 1 Option Settings 4 6 5 1 Diagnostic Programs 5 6 5 2 Frequently Asked Questions 5 12 A 1 AUI Connector P...

Page 11: ...contains the latest information How to Use This Guide This table shows where to find specific information in this guide Conventions Table 1 and Table 2 list conventions that are used throughout this...

Page 12: ...as it appears on the screen The words enter and type When you see the word enter in this guide you must type something and then press the Return or Enter key Do not press the Return or Enter key when...

Page 13: ...O These 3C509B NICs shown in Figure 1 1 belong to the best selling EtherLink III family of NICs Figure 1 1 3C509B Network Interface Cards The 3C509B NICs connect your ISA or EISA PC to an Ethernet net...

Page 14: ...to your operating system Parallel Tasking technology for maximizing NIC performance Full duplex support which allows data to be sent and received at the same time in a switched Ethernet topology Backw...

Page 15: ...plications to provide network management information Transcend EtherLink SmartAgent Software 3Com s SmartAgent driver agents which provide network management capabilities for NICs and PCs are availabl...

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Page 17: ...iner to protect it during shipment To avoid damaging any static sensitive components reduce any static electricity on your person before handling the NIC You can do this simply by touching the metal c...

Page 18: ...the slot 7 Secure the NIC with the screw from the backplate 8 Replace the PC cover and reconnect all cables including the network cable You must connect the NIC to the network before installing the d...

Page 19: ...RJ 45 Port You can connect the 3C509B NIC to the network using the RJ 45 port Figure 2 2 Connecting the 3C509B TPO NIC Using the RJ 45 Port Figure 2 2 shows how to connect the RJ 45 connector on the t...

Page 20: ...t cable to the BNC port Make sure that the coaxial cable is properly terminated two 50 ohm terminators To complete installation you must install the network driver as described in Chapter 3 AUI Port Y...

Page 21: ...rnal transceiver To complete installation you must install the network driver as described in Chapter 3 Link LED The 3C509B NICs have an LED that indicates when there is an active 10BASE T connection...

Page 22: ...the hub is powered up Check the LED If the LED is on the connection is active If the LED is off something is preventing the connection between the NIC and the hub If the LED is blinking the 10BASE T c...

Page 23: ...your Internet browser http www 3Com com The drivers are in the Customer Support area You can also obtain the latest drivers on the 3Com bulletin board Refer to Appendix B for information on how to ac...

Page 24: ...herDisk diskette in your floppy drive and if the diskette is in drive A click OK Supply the correct drive letter if required Once the installation files are read Windows 95 prompts you for the Windows...

Page 25: ...III Adapter IPX SPX Compatible Protocol If a protocol is missing follow these steps a Select the protocol and click Add b From the Select Network Protocol menu select Microsoft in the left pane In the...

Page 26: ...your network If you have problems see Chapter 5 Confirming Installation Complete the following procedure to confirm that the 3C509B NIC is properly installed in a PC running Windows 95 1 Double click...

Page 27: ...4 In the Control Panel double click Network 5 In the Network window select the Adapter tab If you have a NIC already installed follow these steps a Select the existing 3Com NIC in the Installed Adapte...

Page 28: ...nstalled Adapters group b Click Remove c Click Yes in the confirmation window d Click OK in the Network Settings window and then click Restart Now e After rebooting repeat steps 3 and 4 5 In the Netwo...

Page 29: ...am modifies the CONFIG SYS and AUTOEXEC BAT files It logs on to the server and updates the client software if your system administrator has already configured a 3Install account on your server The Aut...

Page 30: ...l the NIC and connect it to the network as described in Chapter 2 2 Reboot using a DOS diskette 3 Put the EtherDisk diskette in floppy drive A 4 Run the Install program Type a install Enter This opens...

Page 31: ...AutoLink program display or print the AUTOLINK LOG file The AUTOLINK LOG file contains a list of all the events that occurred during the AutoLink installation and configuration process To display the...

Page 32: ...an VINES BANYAN TXT ELNK3 DOS Microsoft LAN Manager LANMAN TXT ELNK3 DOS IBM LAN Server DOS LANSRV TXT ELNK3 DOS IBM LAN Server OS 2 LANSRV TXT ELNK3 OS2 Artisoft LANtastic LANTASTK TXT ELNK3 DOS DEC...

Page 33: ...described in Chapter 3 To configure the 3C509B NIC follow these steps 1 Install the NIC and network driver as described in Chapters 2 and 3 2 Reboot your PC using a DOS diskette 3 Put the EtherDisk d...

Page 34: ...PCs come with an automatic configuration program that allocates the system s resources to each device in the PC Putting an ISA NIC in EISA mode lets it be configured by the EISA configuration program...

Page 35: ...or an EISA PC 1 Run the Install program as described earlier in Configuring the 3C509B NIC 2 When the main menu appears select Configuration and Diagnostic Program 3 If necessary use the arrow keys to...

Page 36: ...d use the appropriate file TCM5094 CFG for the 3C509B COMBO NIC TCM5090 CFG for the 3C509B TP NIC TCM5095 CFG for the 3C509B TPO NIC TCM5098 CFG for the 3C509B TPC NIC If you are prompted for the wron...

Page 37: ...NIC Configuration dialog box for any of the other parameters you want to change or accept the defaults For more information about each of the settings refer to the online help press F1 when the option...

Page 38: ...on Settings Option Default Setting Available Settings I O Base Address 300h 200h 210h 220h 230h 240h 250h 260h 270h 280h 290h 2A0h 2B0h 2C0h 2D0h 2E0h 2F0h 300h 310h 320h 330h 340h 350h 360h 370h 380h...

Page 39: ...ugh the list of settings for that option Select a setting and press Enter 6 Continue this procedure for any of the other options Use online help press F1 when the option is highlighted for more inform...

Page 40: ...ust know if a stream of network traffic was generated by a specific PACE application 2 To enable PACE support for an application click the box next to the appropriate application name If an applicatio...

Page 41: ...must specify the port or socket ranges as well as the network protocol being used Refer to the PACE application user guide The PACE network driver uses these ranges to determine whether a packet shoul...

Page 42: ...s for each protocol In this case the range protocol must match the protocol on the PC For example if only TCP IP is installed do not enter the socket range for IPX as it will decrease driver performan...

Page 43: ...ACE packets the network driver will allow in the FIFO ahead of any PACE packets A smaller number decreases the time between PACE packets but can decrease performance A value of 3 is recommended Concur...

Page 44: ...rity packets may get sent To prevent this problem the driver uses a ratio value to periodically send out a low priority packet if one is waiting to be sent For example if a value of 1000 is entered on...

Page 45: ...a PACE enabled workstation and a non PACE workstation disabling the switch packet prioritization can sometimes alleviate this problem Disabling switch packet prioritization only affects the switch It...

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Page 47: ...hooting Tips Frequently Asked Questions Checking the NIC If you experience problems with the NIC try these tips Check the NIC LED as described in Link LED in Chapter 2 Check the connectors Examine the...

Page 48: ...re divided into three groups The Group 1 tests check the physical components connectors and circuitry on the NIC The Group 2 test for the 3C509B TPC and 3C509B COMBO NICs only checks the NIC s ability...

Page 49: ...p 1 tests evaluate the physical components of the NIC A failure in a Group 1 test may point to a faulty NIC For a description of each Group 1 test press F1 to access Help In the Help screen tab to the...

Page 50: ...in this test is likely to indicate a configuration problem only CAUTION Running the Group 2 test while connected to an active network can cause intermittent failures Assembling a Loopback Plug If you...

Page 51: ...t the Configuration and Diagnostic Program b Remove the loopback plug Running the Group 3 Test The Group 3 test is called the Echo Exchange Test It tests the NIC s ability to transmit and receive data...

Page 52: ...at you use depends on the NIC that is installed in the echo server After the system prompt of the drive containing the Configuration and Diagnostic Program enter the appropriate diagnostic program nam...

Page 53: ...Go to the Run Tests dialog box to start the tests 5 After the test is completed a Exit the program on the echo server b Exit the Configuration and Diagnostic Program Getting Help If a Test Fails If an...

Page 54: ...he Conflict Troubleshooter and follow the instructions Changing the I O Base Address or the Interrupt Request Level If you discover resource conflicts you can change the I O base address or the interr...

Page 55: ...s broken 1 Determine whether your equipment complies with the 10BASE T standard This is particularly important for concentrators hubs or repeaters Although the two specifications may appear similar sm...

Page 56: ...le performs the crossover that is usually performed by the hub Figure 5 2 shows the pinouts for the crossover cable Figure 5 2 Straight through and Crossover Cable Pinouts If the file server and clien...

Page 57: ...g is securely attached to the NIC s BNC connector and that the NIC is attached to a properly cabled network If this test fails try another loopback plug 5 If you are running the Group 3 test make sure...

Page 58: ...tests again Your computer may be defective If the NIC passes the tests in the second computer contact the reseller or manufacturer of the original computer Frequently Asked Questions Figure 5 2 descr...

Page 59: ...AUTOLOGON value from the Registry I am running Windows NT 4 0 with a 3C509B NIC installed and I get a Service failed to start error What do I do Check the Event Viewer for errors Check for resource co...

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Page 61: ...al area network 3C509B COMBO 3C509B TPC IEEE 802 3i 10BASE T and Ethernet IEEE 802 3 industry standard for a 10 Mbps CSMA CD local area network Physical Dimensions Length 155 956 mm 6 14 in Height 100...

Page 62: ...e A 1 lists the pin assignments for the AUI attachment unit interface connector 8 7 RD 6 5 4 RD 3 TD 2 TD 1 1 2 3 4 5 6 7 8 Table A 1 AUI Connector Pin Assignments Pin Function Pin Function 1 Collisio...

Page 63: ...ections Unshielded twisted pair 100 ohm Category 3 LAN and high speed data cable for example Anixter CM 00424BAG 3 or equivalent Category 4 extended distance LAN cable for example Anixter CM 00424BAG...

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Page 65: ...m offers worldwide product support 24 hours a day 7 days a week through the following online systems World Wide Web site 3Com Bulletin Board Service 3ComBBS 3ComFactsSM automated fax service 3ComForum...

Page 66: ...654 2703 3ComFacts Automated Fax Service 3Com Corporation s interactive fax service 3ComFacts provides data sheets technical articles diagrams and troubleshooting instructions on 3Com products 24 hou...

Page 67: ...puServe account To use 3ComForum 1 Log on to CompuServe 2 Type go threecom 3 Press Return to see the 3ComForum main menu Country Telephone Number Hong Kong 852 2537 5610 U K 44 1442 438279 U S A 1 408...

Page 68: ...ages A list of system hardware and software including revision levels Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following sect...

Page 69: ...lgary Montreal Ottawa Toronto Vancouver 403 265 3266 514 683 3266 613 566 7055 416 498 3266 604 434 3266 3Com European HQ 49 89 627320 3Com France 33 1 69 86 68 00 3Com GmbH Austria Czech Republic Slo...

Page 70: ...3 17 00 3Com Middle East 971 4 349049 3Com Nordic AB Denmark Finland Norway Sweden 45 39 27 85 00 358 0 435 420 67 47 22 18 40 03 46 8 632 56 00 3Com Russia 007 095 258 09 40 3Com Southern Africa 27 1...

Page 71: ...iguration and Diagnostic program 4 1 4 7 5 2 configuration settings changing 4 7 configuring the NIC for an EISA computer 4 2 connecting to the network 2 2 connector AUI 2 4 BNC 2 4 RJ 45 2 3 conventi...

Page 72: ...twork 2 2 features 1 2 inserting 2 1 installing drivers 3 1 specifications A 1 O online technical services B 1 operating voltage requirements A 1 option settings changing 4 7 default 4 6 P PACE techno...

Page 73: ...n Ethernet cable A 3 Transcend EtherLink SmartAgent software 1 2 1 3 troubleshooting 5 2 tips 5 11 twisted pair cable A 3 U unshielded twisted pair connections A 3 URL B 1 W Windows 3 1x 3 7 Windows 9...

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Page 75: ...hird parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3...

Page 76: ...by the laws of the State of California 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95052 8145 408 764 5000 FCC CLASS B CERTIFICATION STATEMENT 3Com Corporation Model Nos 3C509B COMBO 3C509B TP...

Page 77: ...aring on the Software and the supporting documentation on any copies that you make NO ASSIGNMENT NO REVERSE ENGINEERING You may not transfer or assign the Software and or this License Agreement to ano...

Page 78: ...LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product manual accompanying the So...