B
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information
through the variety of services described in this appendix.
On-line Technical Services
3Com offers worldwide product support seven days a week,
24 hours a day, through the following on-line systems:
■
3Com Bulletin Board Service (3ComBBS)
■
World Wide Web site
■
ThreeComForum on CompuServe
■
3ComFacts
SM
automated fax service
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available
via modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Country
Data Rate
Telephone Number
Australia
up to 14400 bps
(61) (2) 955 2073
France
up to 14400 bps
(33) (1) 69 86 69 54
Germany
up to 9600 bps
(49) (89) 627 32 188
or
(49) (89) 627 32 189
Hong Kong
up to 14400 bps
(852) 537 5601
Italy (fee required)
up to 9600 bps
(39) (2) 273 00680
Japan
up to 14400 bps
(81) (3) 3345 7266
Singapore
up to 14400 bps
(65) 534 5693
Taiwan
up to 14400 bps
(886) (2) 377 5838
or
(886) (2) 377 5840
U.K.
up to 14400 bps
(44) (144) 227 8278
U.S.
up to 14400 bps
(1) (408) 980 8204