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NBX

®

 Voice Mail*

 

(Business Telephone)

 

Quick Reference Guide

*  

If your system uses another voice messaging application, follow 

the instructions for your application.

Initialize Your Voice Mailbox

1.

Pick up the handset and press 

MSG 

(2102) or 

 

(3102).

2.

The NBX voice prompts guide you through the steps to 

 

create your password and initialize your mailbox.

Access Your Messages (Log In to Your Mail Box)

 

from Your NBX Telephone

1.

Pick up the handset and press 

MSG 

or 

.

2.

Enter your password and press 

#

.

Access Your Messages (Log In to Your Mail Box) from 
Any Internal NBX Telephone

1.

Pick up the handset and press 

MSG 

or 

.

2.

At the password prompt, press 

*

.

3.

At the prompt, enter your extension number.

4.

Enter your password and press

 #

.

Access Your Messages (Log In to Your Mail Box) from 
an External Telephone

If you can dial your telephone extension directly: 

 

Press 

*  

during your greeting. At the prompts, enter your 

extension and password, and press 

#

.

If you dial your organization’s main telephone number: 

If the Automated Attendant answers,

 press 

* *  

 

during the greeting. At the prompts, enter your 
extension and password, and press 

#

If the receptionist answers,

 ask to be transferred to 

your voice mail. Press 

*  

during your greeting. At the 

prompts, enter your extension and password and 
press 

#

.

Forward a Message

1.

While you are listening to the message, press 

5

.

2.

After the tone, record an introductory message. When 
you are finished, press 

#,

 OR press 

#

 immediately 

without recording a message.

3.

At the prompt, press 

1

 to begin to forward the 

message.

4.

Dial an extension, a voice mail group number, or 

 

a one-touch, personal, or system speed number.

5.

Press 

#

 after each destination number. Add as many 

 

destinations as you want.

6.

After the last destination number and its 

#

, press 

#

The system sends your message.

Message Playback Options

While you listen to a message, select one of these options: 

Press 

to listen to the first message or repeat the 
current message.

Press 

to save the current message.

Press 

to delete the current message.

Press 

to reply to the sender of the current message, 
if the sender is internal.

Press 

to forward the current message.

Press 

to hear date, time, and sender information.

Press 

to move back 3 to 5 seconds in the current 
message.

Press 

to pause the current message for up to 20 
seconds.

Press 

to move forward 3 to 5 seconds in the current 
message.

Press 

to move to the next message.

Press 

*  

to return to the main menu.

Mailbox Options

1.

Pick up the handset and press 

MSG 

or 

.

2.

At the prompt, enter your password and then press 

#

.

3.

Press 

9

 and then select one of these option

s:

Press

 1 

to change your name announcement or 
personal greeting.

Press 

to change your password. 

Press 

to create or edit personal voice mail group 
lists.

Press 

to enable, disable, or change settings for the 
Off-site Notification feature.

For more information about these and additional 
NBX Business Telephone features, see the 

NBX Business 

Telephone Guide

 in the NBX NetSet utility.

Copyright © 1998-2006, 3Com Corporation. All rights reserved.
3Com registered trademarks are registered in the United States and may or may not 
be registered in other countries.

3Com, the 3Com logo, and NBX are registered trademarks and NBX NetSet is a 
trademark of 3Com Corporation. Other brand and product names may be registered 
trademarks or trademarks of their respective holders.

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