3Com OfficeConnect WL-537, User Manual

Page 1: ...http www 3com com OfficeConnect Wireless 54Mbps 108Mbps 11g Cable DSL Router User Guide 3CRWER100 75 Model WL 537 3CRWER200 75 Model WL 537S...

Page 2: ...ion contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in o...

Page 3: ...s shipped with the OfficeConnect Wireless 54Mbps 108Mbps 11g cable DSL Router and contains information that differs from the information in this guide follow the information in the release note Most u...

Page 4: ...aution Information that alerts you to potential loss of data or potential damage to an application system or device Warning Information that alerts you to potential personal injury Table 2 Text Conven...

Page 5: ...e mail address for technical support questions For information about contacting Technical Support please refer to the Support and Safety Information sheet Related Documentation In addition to this gui...

Page 6: ...10 ABOUT THIS GUIDE...

Page 7: ...connect them all to a single Internet outlet and harness the combined power of all of your computers OfficeConnect Wireless 54Mbps 108Mbps 11g cable DSL Router The OfficeConnect Wireless 54Mbps 108Mbp...

Page 8: ...the Router in your network Figure 2 it becomes your connection to the Internet Connections can be made directly to the Router or to an OfficeConnect Switch or Hub expanding the number of computers yo...

Page 9: ...enable remote access to Web FTP and other services on your network Security Firewall protection against Internet hacker attacks and encryption to protect wireless network traffic Filtered access of i...

Page 10: ...Router An 802 11b or 802 11g wireless NIC A cable modem or DSL modem with an Ethernet port RJ 45 connector An active Internet access account A Web browser that supports JavaScript such as Netscape 4...

Page 11: ...ously on A fault has been detected with your Router during the start up process Refer to Chapter 6 Troubleshooting 2 Power LED Green Indicates that the Router is powered on 3 Wireless LAN WLAN Status...

Page 12: ...contains four LAN ports one Ethernet Cable DSL port a power adapter OK LED and a power adapter socket Figure 4 Router Rear Panel 6 Wireless Antennae The antennae on the product should be placed in a...

Page 13: ...to MDI or MDIX depending on the device to which they are connected and the type of cable used 10 Four 10 100 LAN ports Using suitable RJ 45 cable you can connect your Router to a computer or to any ot...

Page 14: ...18 CHAPTER 1 INTRODUCING THE ROUTER...

Page 15: ...es importantes de s curit avant de mettre en route Positioning the Router You should place the Router in a location that is conveniently located for connection to the cable or DSL modem that will be u...

Page 16: ...e Router If you are stacking your Router with other OfficeConnect units install the Router at the top of the stack Refer to the documentation supplied with your other OfficeConnect unit for details on...

Page 17: ...tion If you have a DSL connection and your ISP allocates IP information dynamically over PPPoE you need a User Name and Password You only need a PPPoE Service Name if your ISP requires one Do not ente...

Page 18: ...power up the Router 1 Plug the power adapter into the power adapter socket located on the back panel of the Router 2 Plug the power adapter into a standard electrical wall socket Connecting the Router...

Page 19: ...e Router using a Category 5 twisted pair cable Check that the corresponding LAN status LED on the Router lights You have now completed the hardware installation of your Router Next you need to set up...

Page 20: ...24 CHAPTER 2 HARDWARE INSTALLATION To communicate wirelessly with your Router your wireless NIC should be set as follows Encryption none Service Area Name SSID 3Com Channel 11...

Page 21: ...er CD ROM to detect and configure your Router Refer to Appendix A for information on using the Discovery program Obtaining an IP Address Automatically Refer to the section below which relates to your...

Page 22: ...Area Properties Screen 6 Ensure that the options Obtain an IP Address automatically and Obtain DNS server address automatically are both selected as shown in Figure 7 Click OK Figure 7 Internet Proto...

Page 23: ...tart your computer Windows 95 98 ME If you are using a Windows 95 98 ME computer use the following procedure to change your TCP IP settings 1 From the Windows Start Menu select Settings Control Panel...

Page 24: ...reen similar to Figure 8 should be displayed 4 Select the Never Dial a Connection option Figure 8 Internet Properties Screen You may wish to remove the PPPoE client software from your computer to free...

Page 25: ...that you have at least one computer connected to the Router Refer to Chapter 2 for details on how to do this 2 Launch your Web browser on the computer 3 Enter the following URL in the location or add...

Page 26: ...sword is correct the Country Selection screen will appear Select the country you wish to configure the Router for then click Apply Figure 11 If your purchased your Router in the United States you do n...

Page 27: ...screen will appear Figure 12 Select the Wizard tab and click Wizard or If your Router has not been configured before the Wizard will launch automatically refer to Figure 13 7 Click Next 8 You will be...

Page 28: ...nge Administration Password screen Figure 14 appears type the Old Password then a new password in both the New Password and Confirm Password boxes 3Com recommends entering a new password when setting...

Page 29: ...time zone from the pull down menu check the daylight savings option if required and then click Next The Daylight Savings option advances the system clock by one hour It does not cause the system cloc...

Page 30: ...a DHCP ISP has provided a static IP address PPTP is required some DSL users in Europe and click Next PPPoE Mode Figure 17 PPPoE Screen To setup the Router for use with a PPP over Ethernet PPPoE connec...

Page 31: ...me without Internet activity that you want to allow before the Router ends the PPPoE session 6 Check all of your settings and then click Next Dynamic IP Address Mode To setup the Router for use with a...

Page 32: ...static IP address connection use the following procedure 1 Select ISP has provided a static IP address see Figure 16 and then click Next Figure 20 displays Figure 20 Static IP Mode Screen 2 Enter your...

Page 33: ...ss Your ISP may provide you with primary and secondary DNS addresses If they have been provided enter the addresses in the appropriate text boxes If not leave 0 0 0 0 in the boxes 5 Enter the value su...

Page 34: ...d when establishing a PPTP connection Fill in the Initial IP Address and the Initial Subnet Mask fields if your ISP has provided you with these settings Alternatively if the PPTP server is located in...

Page 35: ...the Router for use with an L2TP connection use the following procedure 1 IT is a service used in Australia only If you are using Heart Beat Signal connection check with your ISP for the necessary setu...

Page 36: ...on DHCP server that can automatically configure the TCP IP settings of every computer on your network Figure 25 DHCP Server Setup Screen To activate the DHCP Server option select Enable the DHCP serve...

Page 37: ...rongly recommends that you change the SSID to something other than the default Click Next when you have finished If you are configuring the Router from a wireless computer any changes you make to the...

Page 38: ...clients Summary Figure 27 Configuration Summary Screen When you complete the Setup Wizard a configuration summary will display 3Com recommends that you verify the configuration information of the Rout...

Page 39: ...to the LAN Settings or wireless configuration options you may need to reconfigure the computer you are using in order to make contact with the Router again Your Router is now configured and ready for...

Page 40: ...44 CHAPTER 4 RUNNING THE SETUP WIZARD...

Page 41: ...part of the screen Welcome displays the firmware version of the Router allows you to change your password and launch the Wizard LAN Settings allows you to configure IP address and subnet mask informa...

Page 42: ...ding menu page may also provide sub sections which are accessed through the use of tabs see Figure 29 for example To access a sub section simply click on the required tab Getting Help On every screen...

Page 43: ...e Administration Password You can change the password to prevent unauthorized access to the Administration System To do this 1 Enter the current password in the Old Password field 2 Enter the new pass...

Page 44: ...31 Wizard Screen Click WIZARD to launch the configuration wizard Refer to Chapter 4 for information on how to run the wizard LAN Settings The LAN Settings menu provides the following options Unit Con...

Page 45: ...choose the largest available range of addresses for your network Alternatively you can change the address range by changing the last digit s of the IP Pool Start Address or the IP Pool End Address or...

Page 46: ...ettings menu provides options described in the following sections To improve the security of your wireless network 3 Com recommends that you 1 Change the SSID from its default value 2 Enable Encryptio...

Page 47: ...oint or Router nearby is using the same Channel as you there will be a reduction in the performance of your network If this seems to be the case you should select a different channel number Usually th...

Page 48: ...he Router Ensure that the PC is included in the aouthorized Wireless PCs list if Connection Control is enabled Enable Broadcase SSID Disable this feature after you have installed your wireless network...

Page 49: ...Access WPA is a 256 bit encryption method with keys that change over time WEP Wireless Equivalent Privacy WEP is a 64 bit or 128 bit encryption method with user configurable fixed keys WPA provides a...

Page 50: ...lick on the Generate button and the router will automatically generate four WEP keys for you WEP Key1 4 Manaually assign a passphrase for each key If you selected 64 bits encryption enter 10 HEX chara...

Page 51: ...WPA2 PSK from the Security Mode Encryption Methods Select either TKIP or AES as the encryption method Passphrase Enter a passphrase between 8 to 63 characters long Key Renewal Enter the desired key re...

Page 52: ...or WPA2 from the Security Mode Encryption Methods Select either TKIP or AES as the encryption method RADIUS Server Enter the IP Address of your RADIUS server RADIUS Port Enter the port number of your...

Page 53: ...outer by specifying their MAC address and enabling access restrictn Select Enabled from the drop down menu and choose whether the specified wireless clients will be prevented or permitted to access th...

Page 54: ...he list is only created when Wireless Networking is enabled For each device that is connected to the Wireless Lan the MAC address and Connection Speed of that device is displayed As you connect more d...

Page 55: ...IP addressing information for you to enter manually To configure the Router you will need to know the following IP Address Subnet Mask ISP Router DNS address es Dynamic IP Address DSL or Cable Dynami...

Page 56: ...TER 5 ROUTER CONFIGURATION Router you will need to know the following User name Password Service Name ifrequired by your ISP When you install the Router you will not need to use the PPPoE software on...

Page 57: ...you are using Heart Beat Signal connection check with your ISP for the necessary setup information User Name and Password Enter the User Name and Password you use when logging onto your ISP through a...

Page 58: ...ion in this screen should be provided to you by your ISP If the information is already entered your ISP has pre configured your Router and you should go to step 7 3 Enter your subnet mask in the Subne...

Page 59: ...a dynamic IP address connection 1 Select Dynamic IP Address automatically allocated in the IP Allocation Mode field 2 Enter the Host Name optional Some ISP srequire a host name If your ISP has this re...

Page 60: ...nter a new MAC address manually Use this option if you want to specify a new MAC address Enter the new MAC address 4 Check all settings and click Save PPP over Ethernet PPPoE Setup Screen To setup the...

Page 61: ...es this 6 Enter the MTU value supplied by your ISP If you do not know this leave it at the default value The default is 1454 7 Select an idle time from the Maximum Idle Time drop down list This value...

Page 62: ...PPTP Password text box 5 Enter the MTU value supplied by your ISP If you do not know this leave it at the default value The default is 1460 6 Select an idle time from the Maximum Idle Time drop down...

Page 63: ...st name in the Host Name text box 3 Enter your Heart Beat Signal user name in the Heart Beat Signal User Name text box 4 Enter your Heart Beat Signal password in the Heart Beat Signal Password text bo...

Page 64: ...MZ De Militarized Zone Host is a computer without the protection of the firewall This feature allows a single computer to be exposed to unrestricted 2 way communication from outside of your network Th...

Page 65: ...office network to download files of your choosing Or if you have created a Web site you can configure one of your computers as a Web server so that others can view your Web site If you want to host f...

Page 66: ...h instance there will be a trigger port and incoming port s where traffic on the trigger port tells the firewall to open the incoming ports Each defined Special Application only supports a single comp...

Page 67: ...splay the SPI screen SPI Screen Check the Enable SPI and Anti Dos Firewall protection check box to enable SPI When this feature is enabled all incoming packets will be blocked except for those types t...

Page 68: ...it is transmitted and received It ensures better service to those application with a higher priority Click Save to save the setting Internet Access Policy You can setup policies that deny or allow sp...

Page 69: ...p of clients by entering their IP Address Range Once you have specified all the clients click Save Access Restrictions Select to Deny or Allow the specified clients to access the Internet by Day and T...

Page 70: ...N Website Blocking You can block the specified clients from accessing certain websites by URL or Keyword Enter the URL or the Keyword you wish to block Click Save to save the setting To view all the p...

Page 71: ...ent Filter Service To activate the 14 day free trial of the service you must first register your Router at www 3com com To continue using the service after the trial period you must purchase the Full...

Page 72: ...the Enable Content Filter check box is checked 3 Select the Content Filter Server that you require from the drop down list If you select custom entry enter the server IP address in the text box 4 Sele...

Page 73: ...er simulating the effect of power cycling the unit No configuration information will be lost but the log files will be erased this function may be of use if you are experiencing problems and you wish...

Page 74: ...the correct time in the log files If you use Daylight saving tick the Enable Day Light savings box and then click Save The Router reads the correct time from NTP servers on the Internet and sets its...

Page 75: ...to a file press Browse to locate the backup file on your computer and then click RESTORE to copy the data into the Router s memory The password will remain unchanged Reset to Factory Default If you w...

Page 76: ...his select Browse to tell your web browser where this file is on your computer and then click Apply The file will be copied to the Router and once this has completed the Router will restart Although t...

Page 77: ...window Static Route RIP Security and Syslog Static Route The Router supports static route functionality Select the Static Route tab to display the screen Static Route screen The following information...

Page 78: ...routing information on one RIP enabled device and have that routing information replicated to all RIP enabled devices on the network LAN and WAN interfaces can be configured independently of each othe...

Page 79: ...The Router supports two DDNS providers TZO com and DYNDNS org Before you can set up DDNS you must obtain an account password and static domain name from your DDNS provider DDNS is disabled by default...

Page 80: ...x enter the domain name 2 In the E mail text box enter the account name 3 In the Key text box enter the account password 4 Click Save to make this service active DynDNS org If you select DYNDNS org 1...

Page 81: ...hackers who may try to break into your network The options in the Security tab features help you to protect your network Advanced Settings The Advanced Settings section of the Security screen display...

Page 82: ...T if your ISP assigns you multiple IP addresses or you need NAT disabled for an advanced system configuration If you have a single IP address and your turn NAT off the computers on your network will n...

Page 83: ...on the remote computer where xxx xxx xxx xxx is the Internet IP address of the Router You may then login using the administration password Your Internet IP address can be found at the bottom of the s...

Page 84: ...us and Logs Selecting Status and Logs from the main menu displays the Status Logs and Routing Table in yur Web browser window Status The Status screen displays a tabular representation of your network...

Page 85: ...e this information to a file on your PC s hard drive Click the Refresh button to update the log click the Clean button to clear all the information that is displayed The Outgoing Log will display a te...

Page 86: ...he form at shown as below Selecting Support Feedback from the main menu displays the Support and Feedback screens Support Support Screen Selecting the Support option on the main menu displays the supp...

Page 87: ...Feedback Feedback Screen Selecting the Feedback option displays the Feedback screen and allows you to provide feedback to 3Com on the operation of your Router This screen should not be used to obtain...

Page 88: ...92 CHAPTER 5 ROUTER CONFIGURATION...

Page 89: ...connected your Router and computers together but cannot browse to the Router configuration screens check the following Confirm that the physical connection between your computer and the Router is OK a...

Page 90: ...r configuration screens but cannot access sites on the Internet check the following Confirm that the physical connection between the Router and the cable DSL modem is OK and that the link status LEDs...

Page 91: ...flash as the Router starts up and after approximately 30 seconds will start to flash more slowly typically 2 seconds on 2 seconds off Once the Alert LED has started to flash slowly remove power from t...

Page 92: ...ertically and one horizontally to improve coverage Additionally consider moving the wireless computer closer to the Router to confirm that the building structure or fittings are not adversely affectin...

Page 93: ...wer LED or Power Adapter OK LED Not Lit Check that your Router is receiving power by looking at the status of the Power LED on the front panel and the Power Adapter OK LED on the rear panel If both LE...

Page 94: ...rs the fault refer to Recovering from Corrupted Software below If this does not fix the problem contact your supplier for further advice During normal operation you may notice the Alert LED lighting b...

Page 95: ...ter address 192 168 1 1 3 Restart the computer and re apply power to the Router 4 Using the Web browser on the computer enter the following URL in the location bar http 192 168 1 1 This will connect y...

Page 96: ...ore information or visit http www 3com com Does the Router support virtual private networks VPNs The Router supports VPN passthrough which allows VPN clients on the LAN to communicate with VPN hosts o...

Page 97: ...lation 95 98 2000 Me NT 1 Insert the Router CD ROM in the CD ROM drive on your computer A menu will appear select Router Discovery Discovery will find the Router even if it is unconfigured or misconfi...

Page 98: ...USING DISCOVERY 3 Highlight the Cable DSL Router by clicking on it and press Next 4 Click on Finish to launch a web browser and display the login page for the Router Discovered Finish Screen Discovere...

Page 99: ...ice over the network the Router must be correctly configured with the following IP information An IP address A Subnet Mask IP Addresses and Subnet Masks Each device on your network must have a unique...

Page 100: ...art one 192 168 100 identifies the network on which the device resides Part two 8 identifies the device within the network This type of IP Address operates on a subnet mask of 255 255 255 0 See an exa...

Page 101: ...ess and subnet mask which gets reallocated once you disconnect from the network DHCP will work on any client Operating System such as Windows 95 Windows 98 or Windows NT 4 0 Also using DHCP means that...

Page 102: ...ustry standard subnet of 169 254 x x with a subnet mask of 255 255 0 0 If two devices allocate themselves the same address the conflict is detected and one of the devices allocates itself a new addres...

Page 103: ...ion rate 54Mbps automatic fallback to 48 36 24 18 12 or 6 Mbps Maximum channels 14 Range up to 304 8m 1000ft Frequency US Canada Europe 2 400 2 4835 GHz Sensitivity 6 12 18 24 36 48 Mbps 85 dBm 54 Mbp...

Page 104: ...ions Width 220 mm 8 7 in Depth 135 mm 5 3 in Height 24 mm 1 in Weight Approximately 500 g 1 1 lbs Standards Functional ISO 8802 3 IEEE 802 3 IEEE 802 11b 802 11g Wi Fi Safety UL60950 CSA 22 2 60950 IE...

Page 105: ...dows XP Mac OS 8 5 or higher Unix Ethernet Performance The Router complies to the IEEE 802 3i u and x specifications Wireless Performance The Router has been designed to conform to the Wi Fi interoper...

Page 106: ...120 APPENDIX C TECHNICAL SPECIFICATIONS...

Page 107: ...ARNING Only stack the Router with other OfficeConnect units WARNING To ensure compliance with international safety standards only use the power adapter that is supplied with the unit WARNING The socke...

Page 108: ...bei den zust ndigen Stellen ob die Verwendung von Funkfrequenz in dem Bereich in dem der Bluetooth Access Point eingesetzt werden soll erlaubt ist VORSICHT Bei der Installation und beim Ausbau des Ge...

Page 109: ...ment toutes les consignes Nous vous demandons de lire attentivement les consignes suivantes de s curit avant d installer ou de retirer l appareil AVERTISSEMENT La Router fournit et utilise de l nergie...

Page 110: ...isateurs ou entretenues par les utilisateurs l int rieur du moyeu Si vous avez un probl me physique avec le moyeu qui ne peut pas tre r solu avec les actions de la r solution des probl mes dans ce gui...

Page 111: ...otices in the same form as on the original You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this Agreement ASSIGNMEN...

Page 112: ...ortions in any form LIMITED WARRANTIES AND LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in the product m...

Page 113: ...ComCast Cox Excite Rogers Shaw Insight Videotron PPPoE DSL Usually special software installed on PC MacPOET WinPOET EnterNet 300 The Router has this software built in and you can remove it from your P...

Page 114: ...the Internet Settings page CableSpeed Cnet Direct Link Drizzle DSL Extreme Earthlink Wireless Fast Point Flashcom GTE WhirlWind Heavenet HSA Corp I 55 InterAccess LinkLine Mission Nauticom NAS Omitel...

Page 115: ...to other wireless clients and which acts as a bridge between wireless clients and a wired network such as Ethernet Wireless clients can be moved anywhere within the coverage area of the access point a...

Page 116: ...Fast Ethernet networks 100BASE TX and can transmit data up to speeds of 100 Mbps Category 5 cabling is better to use for network cabling than Category 3 because it supports both Ethernet 10 Mbps and F...

Page 117: ...data at high speeds Encryption A method for providing a level of security to wireless data transmissions The OfficeConnect Cable DSL Router and Wireless Cable DSL Router offer a choice of encryption...

Page 118: ...ns for TCP IP networks In the network management area this group is responsible for the development of the SNMP protocol Infrastructure mode Infrastructure mode is the wireless configuration supported...

Page 119: ...twork MAC addresses are 6 bytes long NAT Network Address Translation NAT enables all the computers on your network to share one IP address The NAT capability of the Router allows you to access the Int...

Page 120: ...ough the firewall This way un requested attempts to access the network will be denied SSID Service Set Identifier Some vendors of wireless products use SSID interchangeably with ESSID Subnet Address A...

Page 121: ...RL Filter is a feature of a firewall that allows it to stop its clients form browsing inappropriate Web sites WAN Wide Area Network A network that connects computers located in geographically separate...

Page 122: ...etwork Wireless LAN Service Area Another term for ESSID Extended Service Set Identifier Wizard A Windows application that automates a procedure such as installation or configuration WLAN Wireless Loca...

Page 123: ...frequency energy In order to comply with FCC radio frequency exposure guidelines for an uncontrolled environment this equipment must be installed and operated while maintaining a minimum body to anten...

Page 124: ...e equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the distance between the...

Page 125: ...Equipment Type 3Com OfficeConnect Wireless 54Mbps 108Mbps 11g Cable DSL Router Complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause...

Page 126: ...ssful communication To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit an...

Page 127: ...Com Corporation dat deze RLAN device voldoet aan de essenti le eisen en aan de overige relevante bepalingen van Richtlijn 1999 5 EC French Par la pr sente 3Com Corporation d clare que l appareil RLAN...

Page 128: ...rporation deklaruoja kad is RLAN device atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Lithuanian iuo 3Com Corporation deklaruoja kad is RLAN device atitinka esminius reikalavi...