3Com OfficeConnect, Getting Started Manual

Page 1: ...http www 3com com 3Com OfficeConnect 56K Business Modem Getting Started Guide Published January 1999 Part Number 1 024 1942 00...

Page 2: ...ted States Government Legend All technical data and computer software is commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined i...

Page 3: ...nformation you need to get your 3Com OfficeConnect 56K Business Modem installed configured and running correctly Related Documentation The Com OfficeConnect 56K Business Modem Command Reference found...

Page 4: ...program system or device Warning Information to alert you to potential personal injury To do this Contact Contact Technical Support 888 326 6099 24 hours a day 7 days a week Contact Canadian Technica...

Page 5: ...ss Modem Computer or terminal with a serial port 16650 UART recommended One of the following operating systems Windows 95 Windows 98 Windows NT 4 0 or later or Macintosh OS 8 An analog telephone line...

Page 6: ...lan to place your modem on a flat surface you can use the four self adhesive rubber feet included in your modem s package to prevent your modem from sliding around Stick the feet to the marked areas a...

Page 7: ...y with one hand and hook the first finger of your other hand around the back of the clip Be careful not to pull so hard that you break the clip 4 Repeat these steps to secure the other side Hardware I...

Page 8: ...your computer 5 Connect one end of the phone cable to the wall jack and the other end to your Business Modem port labeled TELCO 6 If you have a telephone that you d like to connect to your modem plug...

Page 9: ...en type D where D is the letter name of your CD ROM drive and click OK 3 Follow the on screen instrcutions to complete installation of the drivers WINDOWS 950b 1 When Windows detects the modem hold do...

Page 10: ...and click OK If your CD ROM drive uses a letter other than D use that letter instead 13 When you see the Install New Modem screen click the manufacturer of your modem in the first column and then cli...

Page 11: ...rs type AT and hit ENTER If your modem is connected properly OK will appear on the terminal screen For More Information The 3Com OfficeConnect 56K Business Modem Command Reference Be sure to investiga...

Page 12: ...set the correct COM port and IRQ in your communications software and if applicable in Windows Control Panel Ports For Macintosh users make sure that you set the correct serial port modem port or print...

Page 13: ...the Business Modem If so see the chapter about Controlling EIA 232 Signaling Make sure that the phone line from your wall jack connects to JACK port of the Business Modem Make sure the Business Modem...

Page 14: ...finish the call Hear ringing but the Business Modem won t answer Look at the TR LED to make sure that your terminal or computer is sending a DTR signal via the EIA 232 interface Send ATI4 to the Busi...

Page 15: ...may be one of the following Your computer may not support the higher serial port rate If this is the case fix your software rate at 9600 bps If you use memory resident programs TSRs Terminate and Sta...

Page 16: ...odes of Operation in the electronic 3Com OfficeConnect 56K Business Modem Command Reference on the Connections CD for information on switching between Fax and Data modes Make sure the proper bit rate...

Page 17: ...your difficulties try the following 1 Review the manual carefully to see if you ve missed something 2 Call or visit your dealer Chances are that your dealer will be able to give you the assistance you...

Page 18: ...ration SRO _______________ Attn Dock 15 PCD 1800 West Central Mount Prospect IL 60056 3Com will not accept packages sent COD so be sure to send the modem postage paid 3Com will repair your Business Mo...

Page 19: ...fective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 da...

Page 20: ...cable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be...

Page 21: ...OD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQU...

Page 22: ...he user may find the following information prepared by the Federal Communications Commission helpful The CIB Interference Handbook and The CIB Telephone Interference Bulletin These documents are avail...

Page 23: ...e equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the...

Page 24: ...ce may be extended by means of a certified connector assembly telephone extension cord The customer should be aware that compliance with the above conditions may not prevent degradation of service in...