3Com REMOTE ACCESS SYSTEM 1500, Getting Started Manual

Page 1: ...http www 3com com SuperStack II Remote Access System 1500 Getting Started Guide 1 5 Part No 1 024 1910 Rev 1 00 March 1999...

Page 2: ...expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights...

Page 3: ...rview 1 2 Applications 1 3 Security Options 1 5 Configuration Options 1 5 Universal Connect 1 5 ISDN Configuration 1 5 Front Panel Description 1 6 RAS 1500 LEDs 1 7 Power and Status LEDs 1 7 WAN Port...

Page 4: ...3 USING TRAM TO CONFIGURE THE RAS 1500 Overview 3 1 Before You Begin 3 2 Installing TRAM 3 2 Running TRAM 3 3 Basic TRAM Configuration 3 3 Using the Setup Wizard 3 5 Getting Help in the Setup Wizard 3...

Page 5: ...PX users A 1 NOS Users A 1 RADIUS Users A 2 UNIX SYSLOG users A 2 Users with an ISP A 2 Users connecting to a remote LAN A 2 Using the I Team A 2 Overview A 2 I Team Services A 3 B TECHNICAL SPECIFICA...

Page 6: ...chnical Services D 1 World Wide Web Site D 1 3Com FTP Site D 1 3Com Bulletin Board Service D 2 3ComFacts Automated Fax Service D 3 Support from Your Network Supplier D 3 Support from 3Com D 3 Returnin...

Page 7: ...Latest changes to documentation Release Notes Configuring LAN to LAN routing TRAM online help RAS 1500 System Management Guide Configuring for dial out TRAM online help RAS 1500 System Management Guid...

Page 8: ...smofficesw htm RAS 1500 System Management Guide This guide describes how to configure your RAS 1500 system It is located on the RAS 1500 Resource CD ROM Transcend Remote Access Manager TRAM Online He...

Page 9: ...r Port Expansion Module Contacting 3Com Use this chart as a reference when you need to contact 3Com For a complete listing of support and contact numbers refer to Appendix D Technical Support Contacti...

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Page 11: ...ains information about the SuperStack II Remote Access System 1500 RAS 1500 and how it can be used in your network This chapter contains the following information About the RAS 1500 Overview Applicati...

Page 12: ...ccess server and WAN router technology with high performance 56 kbps V 90 and or ISDN modems Overview The RAS 1500 is a powerful data communications platform that can support a broad variety of remote...

Page 13: ...c applications see the SuperStack II Remote Access System 1500 Resource CD ROM Figure 1 2 Application of the RAS 1500 within the IP Network IP Terminal Service RAS 1500 provides network access for dum...

Page 14: ...ts with network computers and workstations to provide users with NCSI and Telnet dial out services This allows network users to connect to Bulletin Board Systems BBSs or information services such as C...

Page 15: ...ce The RAS 1500 s CLI includes an assortment of utilities for troubleshooting connections including The ability to manually dial a location to test connectivity The ability to use telnet Rlogin or Cle...

Page 16: ...re connector FireWire connector Table 1 1 Front Panel Features Description Function Analog module Connect analog telephone lines ISDN BRI module S T or U Connect ISDN BRI telephone lines WAN port Conn...

Page 17: ...ormally Status Blinking yellow Diagnostics are running Status Red Unit has just been powered on or diagnostics have failed LED Color Status Tx Green The RAS 1500 is sending data Tx Off The RAS 1500 is...

Page 18: ...D Flashing green Port is being initialized D Flashing yellow Port is being initialized D Yellow The physical ISDN link is active but the D Channel is not fully functional D Green The D Channel is full...

Page 19: ...nstallation Confirm you have the required equipment Check that your RAS 1500 package is complete see page 2 2 The sections below detail each task Contact your network administrator for further assista...

Page 20: ...S 1500 Version 1 5 Release Notes RAS 1500 Quick Reference Card RAS 1500 Version Sheet Dual end compact screwdriver If your RAS 1500 packaging does not contain all the equipment listed above contact 3C...

Page 21: ...M and PEM in a stack 1 Peel each rubber foot from the adhesive sheet and attach it to the bottom of the unit Use the circular marks on the bottom of the unit as guides 2 Place the unit into an existin...

Page 22: ...ir flow for safe operation If the RAS 1500 fails while in a rack you might have to allow more spacing between the other equipment in the rack to provide more air flow Mechanical Loading To avoid a haz...

Page 23: ...500 On or Off There is no power switch on the RAS 1500 Use the following steps to power on or power off the modules in a RAS 1500 stack Powering On the RAS 1500 To power on the RAS 1500 connect the po...

Page 24: ...nection is securely connected Note that the ferrite end must be connected to the RM as shown When adding a PEM to an existing RAS 1500 system connect the PEM AC power cord before connecting the FireWi...

Page 25: ...ration Using the Setup Wizard Managing the RAS 1500 Viewing Online Help Additional Configuration Overview TRAM is a Windows based application that provides a complete solution to managing the devices...

Page 26: ...2 At the Windows 95 or NT desktop click Start then click Run 3 In the Run dialog box type your CD drive letter setup 4 Click OK 5 Follow the instructions on the screen Ask your network administrator...

Page 27: ...configure TRAM Before you can manage a RAS 1500 in TRAM it must have an IP address Out of the box a RAS 1500 does not have an IP address This procedure lets you assign an IP address network mask and...

Page 28: ...etmask text box type the network mask in dotted decimal notation you want to assign to the RAS 1500 For example a class C network with no subnetting is 255 255 255 0 5 In the Community String text box...

Page 29: ...etting Help in the Setup Wizard If you encounter a term that is unclear to you click Help at the bottom of the window For example if you are not sure of the type of user you are adding click Help The...

Page 30: ...ars 2 Select the module 3 Right click then click Configure then the object s name then Setup Wizard The Setup Wizard for the device starts The Setup Wizard guides you through the configuration of the...

Page 31: ...Expansion unit The following procedure is an example 1 Move the cursor over the object on the RAS 1500 or RAS 1500 Expansion you want to configure then left click The following illustration displays...

Page 32: ...alid for the selected object are available invalid items are greyed out 4 In the Parameter Group list top left corner of the window click the parameter group you want to configure For example click Ne...

Page 33: ...polling and event logs It also includes a dialog box and window reference Device specific help assists you with RAS 1500 and RAS 1500 Expansion objects and parameters in the Configuration or Monitor...

Page 34: ...guration To access this on line help about these topics 1 In TRAM left click any object on the RAS 1500 or RAS 1500 Expansion 2 Right click to display the menu 3 Click Help The TRAM help window appear...

Page 35: ...ional information on configuring the RAS 1500 with the CLI consult the RAS 1500 System Management Guide on the RAS 1500 Resource CD ROM Overview Using Terminal Emulation Windows HyperTerminal included...

Page 36: ...ams then Accessories then Hyperterminal then HyperTerminal HyperTerminal starts and displays the Connection Description dialog box 3 Type a name and select an icon for your connection 4 Click OK The C...

Page 37: ...he CLI Passwords are optional You may add a null password with the keyword password and string 2 Save the settings save all Then press Enter Accessing the CLI with TELNET This procedure accesses the R...

Page 38: ...iguration for your whole system or different portions of the system Use the steps in the following section to perform basic CLI configuration Using CLI Commands To configure enough to use the GUI base...

Page 39: ...o when it has no other route to their destination The IP address for the default gateway cannot be the same address as the IP address for the RAS 1500 nor can it be a broadcast address for its IP addr...

Page 40: ...DN If the switch type NI 1 U S only you need to specify Service Profile Identifiers SPIDs If a different switch type is being configured proceed to Step 2 1 Set up the Service Profile Identifiers SPID...

Page 41: ...PEM with the CLI The RAS 1500 stack does not immediately recognize the removal or substitution of PEM units To remove and substitute another PEM module to an existing setup issue the reboot command at...

Page 42: ...USING THE CLI TO CONFIGURE THE RAS 1500 Additional Information For a more complete reference to configuring the RAS 1500 through the CLI consult the RAS 1500 System Management Guide on the RAS 1500 Re...

Page 43: ...e provided below ISDN Users IPX users NOS Users Obtain this from your ISDN provider Your value SPID numbers for NI 1 1 25 digits Switch type Directory numbers Obtain this from your network administrat...

Page 44: ...am provisioning services are available in the U S only Obtain this from your network administrator Your value Radius servers IP address __ __ __ __ Radius secret Obtain this from your network administ...

Page 45: ...e location Determining Lead Times The I team works with the ISDN service provider to determine when service can be installed at your location Processing ISDN Service Orders I team places the order for...

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Page 47: ...rantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment...

Page 48: ...some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunct...

Page 49: ...eater used Transmission Medium Unshielded Twisted Pair UTP Network Lobe Distance 100 m 328 ft suggested maximum Longer cabling may be used at the expense of reduced receiver squelch levels Connector R...

Page 50: ...to 40 C 32 F to 104 F Shipping and Storage Relative Humidity 0 95 non condensing Operating Temperature 0 C to 40 C 32 F to 104 F Maximum Rated Ambient Temperature 40 C 104 C Operating Relative Humidi...

Page 51: ...software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products wil...

Page 52: ...this product directly from 3Com or if Customer s reseller is unable to provide telephone support Please refer to the Technical Support appendix in the user guide for telephone numbers WARRANTIES EXCLU...

Page 53: ...u When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights whi...

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Page 55: ...Wide Web site 3Com FTP site 3Com Bulletin Board Service 3Com BBS 3ComFactsSM automated fax service World Wide Web Site Access the latest networking information on the 3Com Corporation World Wide Web...

Page 56: ...modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps T...

Page 57: ...dy Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable...

Page 58: ...pe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax From the following European countries you may use the toll free numbers Austria Belgium Denmark Finland France Germany Hungary...

Page 59: ...iddle East 44 1442 435860 44 1442 435718 From the following European countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hunga...

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Page 61: ...S 1500 in a rack 2 3 the RAS 1500 in a stack 2 3 installing TRAM 3 2 IP addresses assigning to a device using TRAM 3 3 L LED reference 1 7 M manage user setting up through the CLI 4 3 managing the RAS...

Page 62: ...ulletin board service D 2 fax service D 3 network suppliers D 3 product repair D 5 Transcend Remote Access Manager TRAM assigning IP addresses using 3 3 basic configuration 3 3 help 3 9 installing 3 2...