B
T
ECHNICAL
S
UPPORT
3Com provides easy access to technical support information through a
variety of services. This appendix describes these services.
Online Technical
Services
3Com offers worldwide product support seven days a week, 24 hours a day,
through the following online systems:
■
3Com Bulletin Board Service (3ComBBS)
■
World Wide Web site
■
3ComForum on CompuServe®
■
3ComFacts
SM
automated fax service
3Com Bulletin
Board Service
3ComBBS contains patches, software, and drivers for all 3Com products, as
well as technical articles. This service is available via modem or ISDN seven
days a week, 24 hours a day.
Access by Modem
To reach the service by modem, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Country
Data Rate
Telephone Number
Australia
up to 14400 bps
(61) (2) 9955 2073
France
up to 14400 bps
(33) (1) 69 86 69 54
Germany
up to 9600 bps
(49) (89) 627 32 188
or
(49) (89) 627 32 189
Hong Kong
up to 14400 bps
(852) 2537 5608
Italy (fee required)
up to 14400 bps
(39) (2) 273 00680
Japan
up to 14400 bps
(81) (3) 3345 7266
Singapore
up to 14400 bps
(65) 534 5693
Taiwan
up to 14400 bps
(886) (2) 377 5840
U.K.
up to 28800 bps
(44) (1442) 278278
U.S.
up to 28800 bps
(1) (408) 980 8204
Summary of Contents for SUPERSTACK 2200
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