3Com SuperStack 3 4300, Getting Started Manual

Page 1: ...http www 3com com Part No DUA1710 0AAA01 Rev 01 Published March 2001 SuperStack 3 Switch 4300 Getting Started Guide 3C17100 17100ua bk Page 1 Monday March 12 2001 11 18 AM ...

Page 2: ...d on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and SuperStack are registered trademarks of 3Com Corporation The 3Com logo and CoreBuilder are trademarks of 3Com Corporation Intel and Penti...

Page 3: ... Detail 14 10BASE T 100BASE TX Ports 14 LEDs 14 Switch 4300 Rear View Detail 16 Power Socket 16 Redundant Power System Socket 16 Console Port 16 Expansion Module Slots 16 Default Settings 17 2 INSTALLING THE SWITCH Package Contents 20 Choosing a Suitable Site 20 Rack mounting 21 Placing Units On Top of Each Other 22 The Power up Sequence 22 Powering up the Switch 4300 22 Checking for Correct Opera...

Page 4: ... 29 Setting Up SNMP Management 29 Managing a Switch Over the Network 30 IP Addresses 30 Subnets and Using a Subnet Mask 31 Logging in as a Default User 31 A SAFETY INFORMATION Important Safety Information 34 L information de Sécurité Importante 35 Wichtige Sicherheitsinforma tionen 37 B PIN OUTS Null Modem Cable 39 PC AT Serial Cable 39 Modem Cable 40 RJ 45 Pin Assignments 40 C TECHNICAL SPECIFICA...

Page 5: ...3Com FTP Site 46 Support from Your Network Supplier 46 Support from 3Com 46 Returning Products for Repair 48 INDEX REGULATORY NOTICES 17100ua bk Page 5 Monday March 12 2001 11 18 AM ...

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Page 7: ...he term stack refers to a number of Switch units that are managed as a single unit However a stack can contain a single Switch In the case of the Switch 4300 stackability is not currently supported If the information in the release notes that are shipped with your product differ from the information in this guide follow the instructions in the release notes Most user guides and release notes are a...

Page 8: ...word use the following syntax system password password In this example you must supply a password for password Commands The word command means that you must enter the command exactly as shown and then press Return or Enter Commands appear in bold Example To display port information enter the following command bridge port detail The words enter and type When you see the word enter in this guide you...

Page 9: ...es These notes provide information about the current software release including new features modifications and known problems There are other publications you may find useful such as Documentation accompanying the Advanced Redundant Power system Documentation accompanying the Expansion Modules Documentation accompanying 3Com Network Supervisor This is supplied on the CD ROM that accompanies the Sw...

Page 10: ...reference directory as a whole to maintain the structure of the files Product Registration You can register your SuperStack 3 Switch 4300 on the 3Com Web site http support 3com com registration frontpg pl Documentation Comments Your suggestions are very important to us They will help make our documentation more useful to you Please e mail comments about this document to 3Com at pddtechpubs_comment...

Page 11: ...about the Switch 4300 and how it can be used in your network It covers summaries of hardware and software features and also the following topics About the Switch 4300 Switch 4300 Front View Detail Switch 4300 Rear View Detail Default Settings 17100ua bk Page 11 Monday March 12 2001 11 18 AM ...

Page 12: ...he hardware features that are supported by the Switch 4300 Table 3 Hardware features Feature Switch 4300 Addresses Up to 8000 supported Up to 64 permanent entries Auto negotiation Supported on all ports Auto MDI MDI X Forwarding Modes Store and Forward Duplex Modes Half and full duplex supported on all ports Flow Control Supported on all ports Traffic Prioritization Supported IEEE 802 ID 4 queues ...

Page 13: ...itch Feature Switch 4300 Aggregated Links Support for four groups of four ports per unit Broadcast Storm Control Supported Virtual LANs VLANs Support for up to 30 VLANs using the IEEE 802 1Q standard Multicast Filtering 128 Multicast filter groups supported IGMP filtering supported Spanning Tree Protocol Supported IEEE802 ID RMON Four groups supported Statistics History Alarms Event Management Web...

Page 14: ...BASE T full duplex 100BASE TX half duplex or 100BASE TX full duplex The maximum segment length is 100 m 328 ft over Category 5 twisted pair cable LEDs Table 5 lists LEDs visible on the front of the Switch and how to read their status according to color For information on using the LEDs for problem solving see Solving Problems Indicated by LEDs on page 24 10BASE T 100BASE TX RJ 45 Ports Power LED P...

Page 15: ...abled Off No link is present Module Packet LEDs P Green Packets are being received or transmitted Off No activity Module Status LEDs S Green The Module is installed and supported Off The Module is either not installed or not supported Power LED PWR Green The Switch is powered up and operating normally Off The Switch is not receiving power or there is a fault with the Power Supply Unit POST LED Pos...

Page 16: ...d management The console port use a standard null modem cable and is set to auto baud 8 data bits no parity and 1 stop bit Expansion Module Slots You can use these slots to install Expansion Modules These allow the Switch to support various forms of connection and add extra functionality to your Switch Contact your supplier for more information WARNING When an Expansion Module is not installed ens...

Page 17: ...trol Enabled in half duplex Auto negotiating in full duplex Broadcast Storm Control Enabled default threshold 3000 packets per second Virtual LANs VLANs All ports belong to the untagged Default VLAN VLAN 1 with 802 1Q learning operational Multicast Filtering Filtering enabled until IGMP query is seen Spanning Tree Protocol Enabled Fast Start is enabled on all ports BootP Enabled default IP address...

Page 18: ...18 CHAPTER 1 INTRODUCING THE SUPERSTACK 3 SWITCH 4300 17100ua bk Page 18 Monday March 12 2001 11 18 AM ...

Page 19: ...ce procedures you must read the safety information provided in Appendix A of this guide AVERTISSEMENT Consignes de sécurité Avant d installer ou d enlever tout composant du Switch 4300 ou d entamer une procédure de maintenance lisez les informations relatives à la sécurité qui se trouvent dans l Appendice A de ce guide WARNHINWEIS Sicherheitsinformationen Bevor Sie Komponenten aus dem Switch 4300 ...

Page 20: ...witch CAUTION Ensure that the ventilation holes are not obstructed When deciding where to position the Switch ensure that Cabling is located away from sources of electrical noise such as radios transmitters and broadband amplifiers power lines and fluorescent lighting fixtures The Switch is accessible and cables can be connected easily Water or moisture cannot enter the case of the Switch Air flow...

Page 21: ...ive pads from the underside of the Switch if they have been fitted To rack mount your Switch 1 Place the Switch the right way up on a hard flat surface with the front facing towards you 2 Locate a mounting bracket over the mounting holes on one side of the Switch as shown in Figure 3 Figure 3 Fitting a bracket for rack mounting 3 Insert the three screws and tighten with a suitable screwdriver You ...

Page 22: ...hat the pads of the upper unit line up with the recesses of the lower unit CAUTION Do not build a free standing stack of more than four units The Power up Sequence The following sections describe how to get your Switch 4300 powered up and ready for operation Powering up the Switch 4300 Use the following sequence of steps to power up the Switch 1 Plug the power cord into the power socket at the rea...

Page 23: ...ting or disconnecting the power cord CAUTION The Switch can only use a SuperStack Advanced Redundant Power System output Choosing the Correct Cables All of the ports on the front of the Switch 4300 are Auto MDIX that is they have a cross over capability The port can automatically detect whether it needs to operate in MDI or MDIX mode Therefore you can make a connection to a port with a straight th...

Page 24: ...tch These methods are explained in Chapter 3 Even if you do not intend to actively manage the switch 3Com recommends that you change the password to prevent unauthorized access to your network See Logging in as a Default User on page 31 for more information Problem Suggested Solution The Power LED does not light Check that the power cable is firmly connected to the relevant Switch unit and to the ...

Page 25: ...nt Managing a Switch Over the Network Logging in as a Default User For detailed information about the specific web interface operations and command line interface commands refer to the SuperStack 3 Switch 4300 Management Interface Reference Guide on the CD ROM that is supplied with the Switch For information about solving problems when managing the Switch refer to the Problem Solving section in th...

Page 26: ...s a command line interface that allows you to manage the Switch from a terminal SNMP management You can manage a Switch using any Network Manager running the Simple Network Management Protocol SNMP such as 3Com Network Supervisor software Figure 4 shows how each of these management methods can be used in a network Figure 4 Management methods Terminal Emulator Web Browser SNMP Network Manager Conso...

Page 27: ...face over an IP network 1 Set up the Switch with IP information To do this use the IP Setup page to enter suitable IP information for the Switch For more information about IP see Managing a Switch Over the Network on page 30 2 Check that you have an IP stack correctly installed on your management workstation You can check this by trying to browse the World Wide Web If you can browse an IP stack is...

Page 28: ...t diagrams for both cables on page 39 To connect the cable a Attach the female connector on the cable to the male connector on the console port of the Switch b Tighten the retaining screws on the cable to prevent it from being loosened c Connect the other end of the cable to your terminal terminal emulator or modem Make sure that the terminal terminal emulator or modem have the same settings as th...

Page 29: ...are unsure how to do this check the documentation supplied with the Telnet facility Setting Up SNMP Management Any network management application running the Simple Network Management Protocol SNMP can manage a Switch if The correct Management Information Bases MIBs are installed on the management workstation see Appendix C Technical Specifications The management workstation is connected to the Sw...

Page 30: ... An example IP address is 192 168 100 8 The IP address can be split into two parts The first part 192 168 in the example identifies the network on which the device resides The second part 100 8 in the example identifies the device within the network If your network is internal to your organization only you may use any arbitrary IP address We suggest you use addresses in the series 192 168 100 X wh...

Page 31: ...bnet mask is used to divide the device part of the IP address into two further parts The first part identifies the subnet number The second part identifies the device on that subnet The bits of the subnet mask are set to 1 if the device is to treat the corresponding bit in the IP address as part of the original network number or as part of the subnet number These bits in the mask are set to 0 if t...

Page 32: ...re information about default users refer to the SuperStack 3 Switch 4300 Management Interface Reference Guide on the Switch CD ROM User Name Default Password Access Level monitor monitor monitor the user can view but not change manageable parameters admin no password security the user can access and change all manageable parameters 17100ua bk Page 32 Monday March 12 2001 11 18 AM ...

Page 33: ...NT Les avertissements présentent des consignes que vous devez respecter pour garantir votre sécurité personnelle Vous devez respecter attentivement toutes les consignes Nous vous demandons de lire attentivement les consignes suivantes de sécurité avant d installer ou de retirer l appareil WARNHINWEIS Warnhinweise enthalten Anweisungen die Sie zu Ihrer eigenen Sicherheit befolgen müssen Alle Anweis...

Page 34: ...ove power from the unit by disconnecting the power cord from the outlet U S A and Canada The cord set must be UL approved and CSA certified The minimum specification for the flexible cord is No 18 AWG Type SV or SJ 3 conductor The cord set must have a rated current capacity of at least 10A The attachment plug must be an earth grounding type with a NEMA 5 15P 15A 125V or NEMA 6 15P 15A 250V configu...

Page 35: ...traditional PBX or public telephone network Only connect RJ 45 data connectors network telephony systems or network telephones to these sockets Either shielded or unshielded data cables with shielded or unshielded jacks can be connected to these data sockets WARNING When an Expansion Module is not installed ensure the blanking panel is fitted by tightening all screws with a suitable tool L informa...

Page 36: ...t être alimenté par une tension de 230 V 2 P T par le biais d un transformateur d isolement à rapport 1 1 avec un point secondaire de connexion portant l appellation Neutre et avec raccordement direct à la terre masse Etats Unis et Canada Le cordon doit avoir reçu l homologation des UL et un certificat de la CSA Le cordon souple doit respecter à titre minimum les spécifications suivantes calibre 1...

Page 37: ...nur durch Fachpersonal erfolgen Wenn der Switch 4300 in einem Stack mit anderen SuperStack 3 Hub eingebaut werden soll muß der Switch 4300 unter den schmaleren Hubs eingebaut werden Das Gerät muß geerdet sein Das Gerät muß an eine geerdete Steckdose angeschlossen werden die europäische Sicherheitsnormen erfüllt Der Anschlußkabelsatz muß mit den Bestimmungen des Landes übereinstimmen in dem er verw...

Page 38: ...male traditionelle Telefonsteckdosen noch zur die Verbindung der Einheit mit einem traditionellem privatem oder öffentlichem Telefonnetzwerk benutzt werden Nur RJ 45 Datenanschlüsse Telefonnetzsysteme or Netztelefone an diese Steckdosen anschließen Entweder geschützte oder ungeschützte Buchsen dürfen an diese Datensteckdosen angeschlossen werden ACHTUNG Ist kein Erweiterungsmodul installiert überp...

Page 39: ...ctor 25 pin male female only required if screen always required required for handshake Screen DTR TxD RxD CTS Ground DSR RTS DCD Screen DCD RxD TxD DTR Ground DSR RTS CTS Shell 4 3 2 8 5 6 7 1 Shell 1 2 3 4 5 6 7 8 Switch 4300 Cable connector 9 pin female PC AT Serial Port Cable connector 9 pin female only required if screen always required always required required for handshake required for hands...

Page 40: ...3 4 5 6 7 8 20 Switch 4300 Cable connector 9 pin female RS 232 Modem Port Cable connector 25 pin male Pin Number Signal Function Ports configured as MDI 1 Transmit Data Bidirectional Data A 2 Transmit Data Bidirectional Data A 3 Receive Data Bidirectional Data B 4 Not assigned Bidirectional Data C 5 Not assigned Bidirectional Data C 6 Receive Data Bidirectional Data B 7 Not assigned Bidirectional ...

Page 41: ...directional Data B 2 Receive Data Bidirectional Data B 3 Transmit Data Bidirectional Data A 4 Not assigned Bidirectional Data A 5 Not assigned Bidirectional Data D 6 Transmit Data Bidirectional Data D 7 Not assigned Bidirectional Data C 8 Not assigned Bidirectional Data C 17100ua bk Page 41 Monday March 12 2001 11 18 AM ...

Page 42: ...42 APPENDIX B PIN OUTS 17100ua bk Page 42 Monday March 12 2001 11 18 AM ...

Page 43: ...hedule Package testing paras 2 1 2 2 2 30 and 2 32 Operational testing paras 2 1 2 2 2 30 and 2 13 Safety Agency Certifications UL 1950 EN60950 CSA 22 2 No 950 IEC 60950 EMC Emissions CISPRR 22 Class A EN55022 Class A FCC Part 15 Subpart B Class A ICES 003 Class A AS NZS 3548 Class A CNS 13438 Class A EN61000 3 2 Immunity EN 55024 Heat Dissipation 90 watts maximum 307 BTU hour maximum Power Supply...

Page 44: ...C 1493 Interface MIB RFC 1573 EtherLike MIB RFC 1643 Remote Monitoring MIB RFC 1757 Bridge MIB Extensions RFC 2674 BOOTP RFC 951 Terminal Emulation Telnet RFC 854 Protocols Used for Administration UDP RFC 768 IP RFC 791 ICMP RFC 792 TCP RFC 793 ARP RFC 826 TFTP RFC 783 17100ua bk Page 44 Monday March 12 2001 11 18 AM ...

Page 45: ...cess the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and software as well as support options that range from technical education to maintenance and professional services 3Com Knowledgebase Web Services This interactive ...

Page 46: ...aining and support services When you contact your network supplier for assistance have the following information ready Product model name part number and serial number A list of system hardware and software including revision levels Diagnostic error messages Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how ...

Page 47: ...0 or 02 3455 6455 0080 611 261 001 800 611 2000 Europe Middle East and Africa From anywhere in these regions call 44 0 1442 435529 phone 44 0 1442 436722 fax Europe and South Africa From the following countries you may use the toll free numbers Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 06800 128...

Page 48: ... 222 3266 511 241 1691 0800 133266 or 55 11 5643 2700 525 201 0004 562 240 6200 525 201 0004 525 201 0004 525 201 0004 525 201 0004 511 241 1691 525 201 0004 525 201 0004 From the following countries you may call the toll free numbers select option 2 and then option 2 Austria Belgium Denmark Finland France Germany Hungary Ireland Israel Italy Netherlands Norway Poland Portugal South Africa Spain S...

Page 49: ...s 17 users 31 F factory defaults 17 H hardware features 12 I installing the Switch 19 prerequisites 20 Internet addresses 30 InterNIC 31 IP address 30 obtaining 31 IP information setting up 27 L LEDs 14 logging in as a default user 31 M management methods 26 over the network 30 setting up 25 MDI configuration 23 MDIX configuration 23 MIBs 46 N network addresses 30 network supplier support 46 O obt...

Page 50: ...gement 26 setting up 29 socket power 16 RPS 16 software features 13 specifications system 43 straight through configuration 23 subnet mask 31 subnets 31 sub networks See subnets Switch 4300 console port 16 dimensions 43 features 12 13 installation 19 20 power socket 16 powering up 22 rack mounting 21 RPS socket 16 size 43 weight 43 system specifications 43 T technical support 3Com Knowledgebase We...

Page 51: ... the receiver Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits If necessary the user should consult the dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Problems T...

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