3Com SUPERSTACK II 3C16020, User Manual

Page 1: ... SUPERSTACK II UPS MANAGEMENT MODULE USER GUIDE 3C16020 AND 3C16021 ...

Page 2: ...ricted Rights Legend Use duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph c 1 ii for restricted Rights in Technical Data and Computer Software clause at 48 C F R 52 223 7013 3Com Ireland c o 3Com Limited ISOLAN HOUSE Brindley Way Hemel Hempstead Herts HP3 9XJ UK For civilian agencies Restricted Rights Legend Use reproduction or disclosure is subje...

Page 3: ...2 2 CONFIGURING THE MANAGEMENT MODULE Before You Start 3 1 Local Configuration 3 1 Using the Configuration Screens 3 2 Changing the Configuration Fields 3 3 IP address IP 3 3 Netmask NM 3 4 Gateway GW 3 4 Token Ring Network Speed RS 3 4 BOOTP retries BR 3 5 Authorized Password PW 3 5 Command Security Level LV 3 5 UPS Unit ID ID 3 6 Get community name CG 3 6 Set community name CS 3 6 Trap Community...

Page 4: ...4 1 Token Ring Model 4 1 Exiting the Configuration Program 4 1 TECHNICAL SPECIFICATIONS Standards A 1 Physical Properties A 1 Serial Port Pin Out A 1 TROUBLESHOOTING TECHNICAL SUPPORT On line Technical Services C 1 3Com Bulletin Board Service C 1 World Wide Web Site C 2 ThreeComForum on CompuServe C 2 3ComFacts Automated Fax Service C 2 Support from Your Network Supplier C 3 Support from 3Com C 4 ...

Page 5: ...ELECTRO MAGNETIC COMPATABILITY STATEMENTS Federal Communications Commission Radio and Television Interference Statement for Class B Devices CSA STATEMENT VCCI STATEMENT LIMITED WARRANTY ...

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Page 7: ...basic understanding of your network Your network should be set up and operating properly Conventions The icon conventions that are used in this guide are Icon Type Description Information Note Information notes call attention to important features or instructions Caution Cautions alert you to system damage or loss of data Warning Warnings alert you to the risk of severe personal injury Avertisseme...

Page 8: ...Enter key when an instruction simply says type Text represented as screen display This typeface is used to represent displays that appear on your screen for example Enter the IP address Text represented as commands This typeface is used to represent commands that you enter for example IP 191 0 0 172 Keys When specific keys are referred to in the text they are shown as Enter or Return Italics Itali...

Page 9: ...ork is a collection of workstations for example BM compatible personal computers and other equipment for example printers connected for the purpose of exchanging information Networks vary in size some are within a single room others span continents Ethernet is a type of local area network referring to the technology used to pass information around the network 10BASE T is the name given to the Ethe...

Page 10: ... Traps which work differently to the usual request reply management communication You can configure a device so that it generates a trap if a certain condition occurs for example a port partitioning The trap will be sent to the management station to inform it of the occurrence Device is a term that is used to refer to a piece of network equipment Every device has a unique address that is used to i...

Page 11: ... you can connect the Management Module to a shielded or unshielded twisted pair Token Ring at 4 Mbps or 16 Mbps The module contains a full SNMP agent that implements the Internet standard RFC 1628 UPS Management Information Base private extensions for more control and relevant portions of MIB II WARNING The RJ 45 connector is a data socket Only data cables should be connected to it Do not connect ...

Page 12: ...DUA1602 0AAA01 2 2 CHAPTER 2 INSTALLATION werden dürfen Schließen Sie keine Telefonanschlüsse an diese Buchsen an Figure 2 1 Ethernet Model Connections Figure 2 2 Token Ring Model Connections ...

Page 13: ...talling the Management Module To install the Management Module you need access to the management power connector on the UPS and the cables that are connected to your network 1 Remove the blanking plate on the SuperStack II UPS rear panel Retain the screws Figure 2 3 Removing the Blanking Plate on the SuperStack II UPS 2 Slide the Management Module into the open slot and secure with the blanking pl...

Page 14: ...ement power cable provided with the module into the management power connector on the back panel of the UPS Connect the other end of the cable to the management power connector on the Management Module labeled UPS Tighten the screws on the cable connectors to ensure a good connection Figure 2 5 Connecting the Power Cable ...

Page 15: ...ng model you also need the operating speed of the Token Ring network 4 Mbps or 16 Mbps Write these values down for future reference To use the configuration screens for the Management Module you need A serial cable see Appendix A A terminal with an RS 232 serial port or a PC with a terminal emulation program such as Windows Terminal The serial line should be set to 9600 baud No parity 8 bits and 1...

Page 16: ...u are using It should be set to 9600 baud No parity 8 bits and 1 stop bit If the serial configuration is correct check the cable between the module and terminal to be sure all connections are secure Make sure your terminal program is on the correct communications port for your RS 232 connection Verify that the management power cable is connected to the UPS Using the Configuration Screens Each vers...

Page 17: ...ation Fields The first fields you must configure are IP address Netmask and Default Gateway and for Token Ring Ring Speed In addition configure the Token Ring Network Speed for the Token Ring model You should also add a host to receive traps see Trap Level TL To change the value of a setup option enter the two letter command followed by the new value For example to change the ...

Page 18: ...ections IP address IP Type IP followed by a space and the Internet address assigned to the Management Module to change the IP address Use the format a b c d where a b c and d are numbers between 0 and 255 If you type a number that is not in this range an error message appears If you do not know the IP address to use contact your network administrator Press Enter to save the new setting and return ...

Page 19: ...in your network Use the format a b c d where a b c and d are numbers between 0 and 255 If you type a number that is not in this range an error message appears If there is not a primary gateway type GW 0 0 0 0 If you do not know the default gateway contact your network administrator Press Enter to save the new setting and return to the configuration screen Token Ring Network Speed RS Token Ring mod...

Page 20: ... and return to the configuration screen Be sure to set this field to 0 if your network does not have a BOOTP server If you specify any other value you have to wait while the Management Module powers on and receives a successful BOOTP configuration or completes the specified number of requests Authorized Password PW This field is reserved for future use Command Security Level LV To change the comma...

Page 21: ... command changes the community name hat the SNMP manager can use when performing a get operation but not set operations Type up to 16 alphanumeric characters to specify the get community name This field is case sensitive and cannot contain blanks Make sure the get community name is different than the set community name to avoid conflicts with set operations Press Enter to save the new setting and ...

Page 22: ... sent along with the traps to your network manager Type up to 16 alphanumeric characters to specify the trap community name This field is case sensitive and cannot contain blanks Press Enter to save the new setting and return to the configuration screen sysName SN To change the system name field type SN followed by a space and the system name You must use quotes to enclose the system name Type the...

Page 23: ... the configuration screen sysLocation SL Type SL followed by a space and the system location name to change this field You must use quotes to enclose the system location Type up to 63 alphanumeric characters to identify the location of the installed Management Module Press Enter to save the new setting and return to the configuration screen Attached Devices AD To list the protected equipment curre...

Page 24: ...en from the Main Configuration screen type HS and press Return The Host Table Setup screen appears Figure 3 3 Figure 3 3 Host Table Setup Screen The Host Table Setup screen displays the host access list and the current setting for each host The host number Host Num appears in the left column of the screen To change a value of a host field type the two letter command for a specific host number For ...

Page 25: ...command To delete the entry type DE and the host number and press Return Only eight hosts can be stored in the permanent memory Ping PI The Ping option verifies the host s physical address If you are connected to the network you can use the Ping function to verify a host s address Type PI and the host number followed by a space and the IP address Press Return to send the command If the ping is suc...

Page 26: ...es Press Return to save the new setting and return to the host access list The default setting for this field is 1 Stnd MIB 0 None hosts do not receive any traps 1 Critical hosts receive only severe traps 2 Major hosts receive severe and serious traps 3 All to receive all traps 1 Stnd MIB hosts receive UPS Standard MIB defined traps 2 Private MIB hosts receive PrivateMIB defined traps 3 Stnd msgs ...

Page 27: ... Token Ring network you need the appropriate cable to connect to your network type To connect a Token Ring Management Module to the network 1 Plug one end of the network cable into the Management Module For a shielded twisted pair network plug the 9 pin connector into the 9 pin jack on the Management Module Tighten the screws on the connector to ensure a good connection For an unshielded twisted p...

Page 28: ...on Program To save your configuration type SA and press Return This command saves the changes entered in the Main Configuration screen and restarts the Management Module Your SuperStack II UPS Management Module is now configured Disconnect the terminal from your Management Module ...

Page 29: ...l Properties Physical Specifications Operating Environment 0 90 noncondensing humidity Operating Temperature 0 40 C 32 105 F Safety UL 1950 CSA C22 2 950 EN 60950 EMC EN 55022 Class B FCC Part 15 Class B CSA C108 8 Class B EN 50082 2 Environmental EN 60068 Width 11 8 cm 4 63 in Height 3 2 cm 1 25 in Depth 16 cm 6 25 in Weight 373 g 0 821 lb ...

Page 30: ...TECHNICAL SPECIFICATIONS Serial Port Pin Out Figure A 1 Serial Port Numbering Only three links should be made Other pin definitions are for information only and are not supported Figure A 2 Serial Port Cabling Module to PC Terminal ...

Page 31: ... Local Configuration on page 3 2 If the authentication failed SNMP source x x x x y message appears where x x x x is the IP address of your NMS every time your NMS does an SNMP get request then correct the get community name used by the NMS Note that community names are case sensitive and non alphanumeric characters such as spaces are included in the count Please refer to your NMS user s guide for...

Page 32: ...speed Using the same community name for SNMP gets and sets gets work but sets do not The same community name is used for both gets and sets Make sure the get community name and set community name are different You can use the set community name for doing both gets and sets If you want to use just one community name such as public for gets and sets then configure the Management Module s get communi...

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Page 35: ...cal access numbers are available within the following countries Support from Your Network Supplier If additional assistance is required contact your network supplier Many suppliers are authorized 3Com service partners who are Country Fax Number Hong Kong 852 2537 5610 U K 44 1442 278279 U S 1 408 727 7021 Country Fax Number Country Fax Number Australia 800 123853 Netherlands 06 0228049 Belgium 080...

Page 36: ...rt from 3Com If you are unable to receive support from your network supplier technical support contracts are available from 3Com In the U S and Canada call 800 876 3266 for customer service If you are outside the U S and Canada contact your local 3Com sales office to find your authorized service provider Country Telephone Number Country Telephone Number Australia Sydney Melbourne 61 2 959 3020 61 ...

Page 37: ...sent to 3Com without an RMA number will be returned to the sender unopened at the sender s expense To obtain an RMA number call or fax Hong Kong 852 868 9111 United Arab Emirates 971 4 349049 Ireland 1 800 553117 U K 0800 966197 Italy 1678 79489 U S 1 408 492 1790 Country Telephone Number Fax Number U S and Canada 800 876 3266 option 2 Europe 31 30 60 29900 option 5 Outside Europe U S and Canada 1...

Page 38: ...DUA1602 0AAA01 C 6 APPENDIX C TECHNICAL SUPPORT ...

Page 39: ...e by one of the following measures User Instructions Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Ensure that card mounting screws connector attachment screws and all ground wires are secured and tight Consult the dealer or an experienced...

Page 40: ...VCCI STATEMENT ...

Page 41: ...ponsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty that its software products will work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected...

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