Support from Your Network Supplier
47
3ComFacts
Automated Fax
Service
The 3ComFacts automated fax service provides technical articles,
diagrams, and troubleshooting instructions on 3Com products 24 hours a
day, 7 days a week.
Call 3ComFacts using your Touch-Tone telephone:
1 408 727 7021
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier. Many
suppliers are authorized 3Com service partners who are qualified to
provide a variety of services, including network planning, installation,
hardware maintenance, application training, and support services.
When you contact your network supplier for assistance, have the
following information ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following
section on how to contact 3Com.
Support from 3Com
If you are unable to obtain assistance from the 3Com online technical
resources or from your network supplier, 3Com offers technical telephone
support services. To find out more about your support options, please call
the 3Com technical telephone support phone number at the location
nearest you.
When you contact 3Com for assistance, have the following information
ready:
■
Product model name, part number, and serial number
■
A list of system hardware and software, including revision levels
■
Diagnostic error messages
■
Details about recent configuration changes, if applicable
16950ua.bk Page 47 Thursday, August 27, 1998 11:55 AM
Summary of Contents for SuperStack II Switch 1100
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Page 22: ...22 CHAPTER 1 INTRODUCING THE SWITCH 1100 16950ua bk Page 22 Thursday August 27 1998 11 55 AM...
Page 34: ...34 CHAPTER 2 INSTALLING THE SWITCH 16950ua bk Page 34 Thursday August 27 1998 11 55 AM...
Page 50: ...50 APPENDIX D TECHNICAL SUPPORT 16950ua bk Page 50 Thursday August 27 1998 11 55 AM...
Page 56: ...56 GLOSSARY 16950ua bk Page 56 Thursday August 27 1998 11 55 AM...
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