Troubleshooting
28
PROBLEM
Errors are constantly occurring in your V.17 fax transmissions.
POSSIBLE SOLUTION
Your modem initialisation string may be insufficient for fax transmissions. In terminal mode, type the
following initialisation string: AT&F&H3&I2&R2S7=90 then press ENTER.
POSSIBLE SOLUTION
There may be a Terminate and Stay Resident (TSR) program (such as a screen saver or virus scanner) running
in the background, disrupting data communications. Disable any Terminate and Stay Resident (TSR) programs
running in the background. If you have software running as a TSR, check the software’s manual for
information about disabling its ability to operate as a TSR.
POSSIBLE SOLUTION
Your baud rate may be set too high. In your communications software, lower the baud rate to 9600, 7200, or
4800.
POSSIBLE SOLUTION
You may be trying to fax a compressed file. Decompress the file using the application with which it was
compressed. Then open it in the application with which it was created. Select your fax software as the printer
and then print the file.