38
C
HAPTER
4: VCX A
TTENDANT
C
ONSOLES
— M
ODEL
3105
AND
C
OMPLEMENT
A
TTENDANT
VCX Attendant
Console
The VCX 3105 Attendant Console has 50 Access buttons and 4
preprogrammed Feature buttons. In effect, the Attendant Console is an
extension of the VCX Business Telephone or VCX Basic Telephone with
which it is associated.
Figure 5
illustrates the buttons and controls on the VCX 3105 Attendant
Console.
Access Buttons
The 50 Access buttons on an VCX 3105 Attendant Console can each
have two sets of assignments: 1 through 50, and 51 through 100. To
toggle between the two sets of assignments, press the
Shift
button.
Your administrator can assign features to each Access button. Possible
features include:
■
Status of internal telephone extensions (busy, available)
In the current release, when you assign a phone extension to an
Attendant Console button, the button assignment does not become
effective until either the Attendant Console is rebooted or the phone
registration interval elapses. The default registration interval is one hour
(3600 seconds).
■
Status of external telephone lines
■
Speed dials for user extensions:
Feature Buttons
The four
Feature
buttons are programmed for four of the five most
common features needed by a receptionist: Call Transfer, Call Hold,
Conference, Call Park, or Attendant Serial Call. The
Shift
button does not
affect the operation of the Feature buttons. Your administrator
configures the feature assigned to a particular Feature button using the
VCX User Interface, Central Management Console. The feature-to-button
mappings described in the list following
Figure 5
are the defaults and
may not correspond to your configuration.
Your administrator also maps telephone extensions to Access buttons
using the VCX Administrator web interface.
Figure 5
and the text that follows it describe the features on the VCX
3105 Attendant Console.