3Com
®
VCX V7111 VoIP Gateway User Guide
221
Resetting a Channel
The Channel Status screen allows you to inactivate (
reset
) a channel. This is sometimes
useful in cases, for example, when the gateway (FXO) is connected to a PBX and the
communication between the two can't be disconnected (for example, using reverse polarity).
To reset channel, follow these steps:
1
Open the Channel Status screen by clicking the
Home
icon.
2
Click a channel icon, and then from the shortcut menu, choose
Reset Channel
; the
channel is changed to inactive.
Software Update
The Software Update menu enables users to upgrade the V7111 software by loading a new
cmp
file along with the
ini
and a suite of auxiliary files, or to update the existing auxiliary files.
The Software Update menu comprises two submenus:
Software Upgrade Wizard (see
Software Upgrade Wizard
).
Load Auxiliary Files (see
Auxiliary Files
).
When upgrading the V7111 software you
must
load the new
cmp
file with all other
related configuration files.
Software Upgrade Wizard
The Software Upgrade Wizard guides users through the process of software upgrade:
selecting files and loading them to the gateway. The wizard also enables users to upgrade
software while maintaining the existing configuration. Using the wizard obligates users to
load and burn a
cmp
file. Users can choose to also use the Wizard to load the
ini
and
auxiliary files (for example, Call Progress Tones
)
but this option cannot be pursued without
loading the
cmp
file. For the
ini
and
each auxiliary file type, users can choose to reload an
existing file, load a new file or not load a file at all.
WARNING:
The Software Upgrade Wizard requires the V7111 to be reset at the end of the
process, disrupting any of its traffic. To avoid disruption, disable all traffic on the
V7111 before initiating the Wizard.
Verify, prior to clicking the Start Software Upgrade button that no traffic is running on
the device. After clicking this button a device reset is mandatory. Even if you choose
to cancel the process in the middle, the device resets itself and the previous
configuration burned to flash is reloaded.
Summary of Contents for VCX V7111
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