3Com
®
VCX V7111 VoIP Gateway User Guide
347
C
HAPTER
13:
D
IAGNOSTICS
Several diagnostic tools are provided, enabling you to identify correct functioning of the
V7111 gateway, or an error condition with a probable cause and a solution or workaround.
Front and rear-panel LEDs on the V7111 gateway. The V7111 1x PORT front-panel
LEDs are described in
Table 3
. The V7111 24 PORT front-panel LEDs are described in
Table 6
, the rear-panel LEDs are described in
Table 8
.
Self-Testing on hardware initialization (see
Self-Testing
).
Error / notification messages using the following interfaces:
Syslog:
Log messages can be viewed using an external Syslog server, see
V7111
Line Testing
, or on the Message Log screen in the Embedded Web Server, see
Activating the Internal Syslog Viewer
. Note that the Message Log screen is not
recommended for prolong debugging.
RS-232 terminal:
For information on establishing a serial communications link with
the V7111 gateway, see
Establishing a Serial Communications Link with the V7111
.
Self-Testing
The V7111 gateway features two self-testing modes used to identify faulty hardware
components:
Rapid:
The Rapid test is performed every time the V7111 gateway starts up.
It is
executed each time the V7111 gateway completes its initialization process. This is a
short test phase in which the only error detected and reported is failure in initializing
hardware components. If an error is detected, an error message is sent to the Syslog.
Detailed
:
Used in addition to the Rapid and Enhanced test modes. The test is performed
on startup, when initialization of the V7111 gateway is completed and if the parameter
EnableDiagnostics is set to 1 or 2. In this mode, the V7111 gateway tests its DSPs, RAM
and flash memory. When EnableDiagnostics is set to
1
, flash is tested thoroughly, when
EnableDiagnostics is set to 2, flash is only partially tested. While the Detailed test is
running, the Ready and Fail LEDs are lit.
If an error is detected, an error message is sent to the Syslog.
WARNING:
To continue regular operation the Detailed test must be disabled. Set the parameter
EnableDiagnostics to
0
and reset the V7111 gateway.
Summary of Contents for VCX V7111
Page 30: ...30 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 44: ...44 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 53: ...3Com VCX V7111 VoIP Gateway User Guide 53 Readers Notes ...
Page 54: ...54 3Com VCX V7111 VoIP Gateway User Guide ...
Page 211: ...3Com VCX V7111 VoIP Gateway User Guide 211 Figure 76 IP Connectivity Screen ...
Page 235: ...3Com VCX V7111 VoIP Gateway User Guide 235 Readers Notes ...
Page 236: ...236 3Com VCX V7111 VoIP Gateway User Guide ...
Page 240: ...240 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 245: ...3Com VCX V7111 VoIP Gateway User Guide 245 Readers Notes ...
Page 246: ...246 3Com VCX V7111 VoIP Gateway User Guide ...
Page 281: ...3Com VCX V7111 VoIP Gateway User Guide 281 Readers Notes ...
Page 282: ...282 3Com VCX V7111 VoIP Gateway User Guide ...
Page 298: ...298 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 315: ...3Com VCX V7111 VoIP Gateway User Guide 315 Readers Notes ...
Page 316: ...316 3Com VCX V7111 VoIP Gateway User Guide ...
Page 319: ...3Com VCX V7111 VoIP Gateway User Guide 319 Readers Notes ...
Page 320: ...320 3Com VCX V7111 VoIP Gateway User Guide ...
Page 346: ...346 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 351: ...3Com VCX V7111 VoIP Gateway User Guide 351 Readers Notes ...
Page 352: ...352 3Com VCX V7111 VoIP Gateway User Guide ...
Page 376: ...376 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 386: ...386 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 394: ...394 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 396: ...396 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 405: ...3Com VCX V7111 VoIP Gateway User Guide 405 Reader s Notes ...
Page 406: ...406 3Com VCX V7111 VoIP Gateway User Guide ...
Page 410: ...410 3Com VCX V7111 VoIP Gateway User Guide ...
Page 426: ...426 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 432: ...432 3Com VCX V7111 VoIP Gateway User Guide Figure 153 Prerecorded Tones Screen ...
Page 452: ...452 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...
Page 456: ...456 3Com VCX V7111 VoIP Gateway User Guide Readers Notes ...