3Com VCX V7111, Installation Manual

Page 1: ...1 3Com VCX V7111 Fast Track Installation Guide Version 4 4 http www 3com com Part Number 900 0259 01 Published June 2005 ...

Page 2: ... and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 ...

Page 3: ...ng the VCX V7111 14 Mounting the VCX V7111 on a Desktop 14 Installing the 2 4 or 8 Port VCX V7111 in a 19 Inch Rack 15 Installing the 24 Port VCX V7111 in a 19 Inch Rack 16 Mounting the 2 4 or 8 Port VCX V7111 on a Wall 17 Cabling the VCX V7111 18 VCX V7111 Rear Panel Connectors 18 Cables and Cabling Procedure 20 Installing the VCX V7111 2 4 or 8FXS Life Line 23 CHAPTER 3 CONFIGURING THE VCX V7111...

Page 4: ...HANGING THE VCX V7111 PASSWORD AND USERNAME 41 CHAPTER 5 RESTORING AND BACKING UP THE VCX V7111 CONFIGURATION 43 CHAPTER 6 MONITORING THE VCX V7111 45 Monitoring the VCX V7111 Front Panel LEDs 45 VCX V7111 Rear Panel LEDs 46 Monitoring the VCX V7111 Channels 46 CHAPTER 7 UPGRADING THE VCX V7111 49 Software Upgrade Wizard 49 Updating the Auxiliary Files 54 CHAPTER 8 VCX V7111 IP PBX TEST EXAMPLE 57...

Page 5: ...uct improvements and revisions 3Com cannot guarantee the accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions Updates to this document and other documents can be viewed by registered Technical Support customers How to Use This Guide This book covers these topics Chapter 1 Quick Start Chapter 2 Installing the VCX V7111 Chapter 3 Configuring ...

Page 6: ...personal injury or death Related Documentation The following documents are available on the 3Com Partner Access Web site for the 3Com VCX V7111 SIP Analog Gateways 3Com VCX V7111 VoIP SIP Gateways User Manual 3Com VCX V7111 SIP Analog Gateways Release Notes Regulatory Information General This regulatory information document is provided in accordance with standards UL 1950 EN 60950 and 47 CFR part ...

Page 7: ... is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the ...

Page 8: ...ct In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures CAUTION Installation and service of 3Com VCX V7111 products must be performed only by authorized qualified service personnel The VCX V7111 4FXO and 8FXO Output Tones and DTMF level should not exceed 9 dBm 3Com setting 23 in order to comply with FCC 68 TIA EIA IS 9...

Page 9: ... generally this document uses the term VCX V7111 Documentation Comments Your suggestions are important to us because we want to make our documentation more useful to you Please send e mail comments about this guide or any of the VCX V7111 documentation and Help systems to VOICE_TECHCOMM_COMMENTS 3com com Please include the following information with your comments Document title Document part numbe...

Page 10: ...3Com VCX V7111 Fast Track Installation Guide 10 Reader s Notes ...

Page 11: ... fully configure the gateway see the 3Com VCX V7111 VoIP SIP Gateways User Manual Figure 1 Required Steps to Install the VCX V7111 Change the MP 1xx Password Unpack the MP 1xx Assign the MP 1xx IP address Connect the cables on the MP 1xx Mount The MP 1xx Configure MGCP H 323 SIP Parameters 1 2 3 4 MP 1xx IP PBX Test Example 5 6 See Mounting the VCX V7111 See Cabling the VCX V7111 See Assigning the...

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Page 13: ...ing the VCX V7111 Front Panel LEDs on page 45 for details on the VCX V7111 LEDs You re now ready to start configuring the gateway see Chapter 3 Configuring the VCX V7111 on page 27 Unpacking To unpack the VCX V7111 follow these steps 1 Open the carton and remove the packing materials 2 Remove the VCX V7111 gateway from the carton 3 Check that there is no equipment damage 4 Check retain and process...

Page 14: ...rack installation 3Com VCX V7111 Fast Track Installation Guide Mounting the VCX V7111 3Coms VCX V7111 can be mounted on a desktop or on a wall only 8 4 2FXS or installed in a standard 19 inch rack Mounting the VCX V7111 on a Desktop No brackets are required Simply place the VCX V7111 on the desktop in the position you require Figure 2 shows the VCX V7111 8FXS The front panels of the VCX V7111 2FXS...

Page 15: ...d supply wiring Appropri ate consideration of equipment nameplate ratings should be used when addressing this concern Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Installing the 2 4 or 8 Port VCX V7111 in a 19 Inch Rack The 2 4...

Page 16: ... brackets for rack installation is shown in Figure 4 on page 17 To install the VCX V7111 24FXS in a 19 inch rack follow these steps 1 Remove the two screws on one side of the device nearest the front panel 2 Insert the peg on one of the brackets into the third air vent down on the column of air vents nearest the front panel 3 Swivel the bracket until the holes in the bracket line up with the two e...

Page 17: ...ice that is nearest the bottom and the front panel 2 Insert the peg on the bracket into the third air vent down on the column of air vents nearest the front panel 3 Swivel the bracket so that the side of the bracket is aligned with the base of the device and the hole in the bracket line up with the empty screw hole 4 Attach the bracket using one of the screws provided in the device package 5 Repea...

Page 18: ...CX V7111 VCX V7111 Rear Panel Connectors VCX V7111 2 4 and 8FXS gateways and 4 and 8FXO gateways feature identical rear panel connectors and LEDs located slightly differently from one device to the next The RJ 45 port Eth 1 on the 4 and 8FXO rear panel is inverted on the VCX V7111 2 4 8 and 24FXS The label on the rear panel also distinguishes FXS from FXO devices ...

Page 19: ... Base T RJ 45 ports 4 RJ 11 FXS FXO ports 5 FXS FXS FXO label 6 RS 232 9 pin RS 232 status port Figure 7 VCX V7111 24FXS Rear Panel Connectors Table 5 VCX V7111 24FXS Rear Panel Description Item Label Functionality 1 Protective earthing screw 2 100 250V AC power supply socket 3 ANALOG LINES 1 24 50 pin Telco for 1 to 24 analog lines 4 Data Cntrl Ready LED indicators 5 RS 232 9 pin RS 232 status po...

Page 20: ...luded with the 24FXS package 1 Wire the 50 pin Telco connectors according to the pinout in Figure 10 on page 21 and Table 7 on page 22 2 Attach each pair of wires from a 25 pair Octopus cable to its corresponding socket on the MDF Adaptor Block s rear 3 Connect the wire pairs at the other end of the cable to a male 50 pin Telco connector 4 Insert and fasten this connector to the female 50 pin Telc...

Page 21: ...e sufficiently isolated from the mains Connect the unit permanently to earth via its earthing stud Figure 8 RJ 45 Ethernet Connector Pinout 1 2 3 4 5 6 7 8 RJ 45 Connector and Pinout 4 5 7 8 not connected 1 Tx 2 Tx 3 Rx 6 Rx Figure 9 RJ 11 Phone Connector Pinout 1 2 3 4 1 2 3 4 Not connected RJ 11 Connector and Pinout Not connected Tip Ring Figure 10 50 pin Telco Connector 24FXS only 1 25 26 50 Pi...

Page 22: ...Eth 2 Connect to here MP 124 Rear View REAR OUTPUT 24 wire pairs in Octopus cable with 50 pin male Telco connector FRONT INPUT 24 line cords 2 wire with RJ 11 connectors M D F Adaptor Block rear Primary LAN Cable to Eth 1 19 inch Rack Rear View Table 7 Pin Allocation in the 50 pin Telco Connector Phone Channel Connector Pins Phone Channel Connector Pins 1 1 26 13 13 38 2 2 27 14 14 39 3 3 28 15 15...

Page 23: ...k 2 2 screws for connecting the DC terminal block to the 24FXS panel 3 Two 18 AWG wires Installing the VCX V7111 2 4 or 8FXS Life Line The Life Line provides a wired analog POTS phone connection to any PSTN or PBX FXS port when there is no power or the LAN fails With the VCX V7111 8FXS and VCX V7111 4FXS the Life Line connection is provided on port 4 see Figure 14 With the VCX V7111 2FXS the Life ...

Page 24: ... 3 4 LifeLineTip LifeLineR ing Tip Ring To install the VCX V7111 2 4 or 8FXS Life Line follow these steps 1 Connect the Life Line Splitter to port 4 on the VCX V7111 4FXS or 8FXS or to port 2 on the VCX V7111 2FXS 2 Connect the Life Line phone to Port A on the Life Line Splitter 3 Connect an analog PSTN line to Port B on the Life Line Splitter The use of the Life Line on LAN failure can be disable...

Page 25: ... V7111 4FXS Life Line Setup Table 9 VCX V7111 4FXS Life Line Setup Description Item Functionality 1 B To PSTN wall port 2 Phone to Port 1 3 Life Line to Port 4 4 PSTN to Splitter B 5 Phone to Port 1 6 Life Line phone to Splitter A 7 Life Line phone 3 4 1 2 5 6 7 ...

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Page 27: ...e VCX V7111 IP Address To assign an IP address to the VCX V7111 use one of the following methods HTTP using Web browser see Assigning the IP Address Using HTTP on page 28 BootP see Assigning the IP Address Using BootP on page 28 DHCP see the product s user manual Serial communication software e g HyperTerminalTM connected to the VCX V7111 via the RS 232 port see Assigning the IP Address via the RS...

Page 28: ...set button and click OK in the prompt the VCX V7111 applies the changes and restarts This takes approximately 1 minute to complete When the VCX V7111 has finished restarting the Ready and LAN LEDs on the front panel are lit green Record retain the IP address and subnet mask you assign the VCX V7111 Do the same when defining new username or password If the Embedded Web Server is unavailable for exa...

Page 29: ...s client so that it is easier to remember which gateway the record refers to For example this name could see the location of the gateway 7 In the IP field enter the IP address you want to apply to the gateway Use the normal dotted decimal format 8 In the Subnet field enter the subnet mask you want to apply to the gateway Use the normal dotted decimal format Ensure that the subnet mask is correct I...

Page 30: ...t the VCX V7111 RS 232 port to either COM1 or COM2 RS 232 communication port on your PC with a standard RS 232 straight cable not a cross over cable with DB 9 connectors 2 Use a serial communication software e g HyperTerminalTM to connect to the VCX V7111 Set your serial communication software to the following communications port settings Baud Rate 115 200 bps Data bits 8 Parity None Stop bits 1 F...

Page 31: ...ault ini file received with the software kit to set them to their correct values To restore networking parameters to their initial state follow these steps 1 Disconnect the VCX from the power and network cables 2 Reconnect the power cable the gateway is powered up After approximately 45 seconds the Ready LED turns to green and the Control LED blinks for about 3 seconds 3 While the Control LED is b...

Page 32: ...e Configuring Basic MGCP Parameters on page 33 For H 323 see Configuring Basic H 323 Parameters on page 34 For SIP see Configuring Basic SIP Parameters on page 36 When you have completed the above relevant section you are ready to start using the VCX V7111 For information on how to fully configure the VoIP gateway see the 3Com VCX V7111 VoIP SIP Gateways User Manual Once the gateway is configured ...

Page 33: ...nfiguring Basic SIP Parameters on page 36 Configuring Basic MGCP Parameters After accessing the Embedded Web Server see Accessing the Embedded Web Server on page 31 the MGCP Quick Setup screen is displayed Figure 17 Figure 17 VCX V7111 MGCP Quick Setup Screen To configure basic MGCP parameters follow these steps 1 If your network features a DNS server in the fields DNS Primary Server IP and DNS Se...

Page 34: ...server option enter the domain name of the Call Agent operating with the VCX V7111 The DNS server automatically deduces the Call Agent s IP address from the domain name 7 In the Gateway Name field enter a name to the device for example gateway1 com Ensure that the name you choose is the one that the Call Manager Agent is configured with to identify your VCX V7111 8 In the Endpoint Name field enter...

Page 35: ...ort 2 When working with a Gatekeeper set Working with Gatekeeper field under H 323 Parameters to Yes and enter the IP address of the primary Gatekeeper in the field Gatekeeper IP Address When no Gatekeeper is used the internal routing table is used to route the calls 3 Leave parameter Enable Annex D T 38 FAX Relay at its default unless your technical requirements differ 4 Select the coder i e voco...

Page 36: ...nalog lines and their corresponding phone numbers to incoming IP calls by completing these steps Click the arrow button next to the Endpoint Phone Number label the Endpoint Phone Numbers screen opens Enter the number of a channel starting with 1 or a group of channels under the Channel s column for example 1 4 for the first 4 endpoints Assign each channel a phone number for a group of channels def...

Page 37: ...c IP address for the VCX V7111 in the NAT IP Address field in addition to the gateway s local IP address 2 Under SIP Parameters enter the VCX V7111 Domain Name in the field Gateway Name If the field is not specified the VCX V7111 IP address is used instead default 3 When working with a Proxy server set Working with Proxy field to Yes and enter the IP address of the primary Proxy server in the fiel...

Page 38: ...der that both sides can use 7 Map outgoing calls to IP addresses when Proxy isn t used by completing these steps Click the arrow button next to the Tel to IP Routing Table label the Tel to IP Routing screen opens Any telephone number whose destination number matches the prefix defined in the Destination Phone Prefix field and whose source number matches the prefix defined in the adjacent Source Ph...

Page 39: ...10 2 222 108 and phone 2101 is connected to the first channel of gateway 10 2 222 107 To make a call between two gateways lift the receiver of phone 2001 you hear a dial tone and the first channel s LED lights up Dial 2101 after dialing the last digit the data LED begins blinking indicating traffic and phone 2101 rings The prefixes you choose in the Tel to IP Routing table must differentiate the m...

Page 40: ...3Com VCX V7111 Fast Track Installation Guide 40 Figure 20 Example of Connecting Two VCX V7111 8FXS Devices Phone 2101 Phone 2001 Web Browser in PC 10 2 222 108 10 2 222 107 IP Network ...

Page 41: ...ssing the Embedded Web Server on page 31 2 Open the Change Password screen Advanced Configuration menu Change Password the Change Password screen is displayed Figure 21 Change Password Screen 3 In the User Name and New Password fields enter the new username and the new password respectively Note that the username and password can be a maximum of 7 case sensitive characters 4 In the Confirm Passwor...

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Page 43: ... parameters that were modified and contain other than default values Restore your configuration if the VoIP gateway has been replaced or has lost its programming information you can restore the VoIP gateway configuration from a previous backup or from a newly created ini file To restore the VoIP gateway configuration from a previous backup you must have a backup of the VoIP gateway information sto...

Page 44: ...o the folder you selected To restore the ini file follow these steps 1 Click the Browse button 2 Navigate to the folder that contains the ini file you want to load 3 Click the file and click the Open button the name and path of the file appear in the field beside the Browse button 4 Click the Send ini File button and click OK in the prompt the gateway is automatically reset from the cmp version st...

Page 45: ...ch state of the LEDs on the front panel Table 11 Definition of VCX V7111 Front Panel LED Indicators LED Type Color State Definition Green ON Device powered self test OK Orange Blinking Software loading Initialization Ready Device Status Red ON Malfunction Green ON Valid 10 100 Base T Ethernet connection LAN Ethernet Link Status Red ON Malfunction Green Toggles Blinking MGCP Changes between green a...

Page 46: ...f VCX V7111 Rear Panel LED Indicators Label Type Color State Definition Yellow ON Ethernet port receiving data ETH 1 Ethernet Status Red ON Collision Monitoring the VCX V7111 Channels To monitor the status of the channels Open the Channel Status screen Status Diagnostics menu Channel Status the Channel Status screen is displayed Figure 23 VCX V7111 FXS Channel Status Screen The color of each chann...

Page 47: ...nected to this port applicable only to MGCP To monitor the details of a channel follow these steps 1 In the Channel Status screen click the numbered icon of the specific channel whose detailed status you need to check monitor the channel specific Channel Status screen appears 2 Click the submenu links to check view a specific channel s parameter settings ...

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Page 49: ...iles and loading them to the gateway The wizard also enables users to upgrade software while maintaining the existing configuration Using the wizard obligates users to load a cmp file Users can choose to also use the Wizard to load the auxiliary files e g Call Progress Tones but this option cannot be pursued without loading the cmp file For the auxiliary file type users can choose to reload an exi...

Page 50: ...and completed with a device reset at the end If you click the Cancel button in any of the consequent screens the device is automatically reset with the configuration that was previously burned in flash memory 3 Click the Start Software Upgrade button the Load a cmp file screen appears Figure 25 on page 51 When in the Wizard process the rest of the Web application is unavailable and the background ...

Page 51: ...d to the device and you re notified as to a successful loading Figure 26 Figure 26 cmp File Successfully Loaded into the Device Notification 5 Note that the four action buttons Cancel Reset Back and Next are now activated following cmp file loading You can now choose to either Click Reset the device resets utilizing the new cmp you loaded and utilizing the current configuration files ...

Page 52: ... Load an ini File Screen 6 In the Load an ini File screen you can now choose to either Click Browse and navigate to the ini file the check box Use existing configuration by default checked becomes unchecked Click Send File the ini file is loaded to the device and you re notified as to a successful loading Ignore the Browse button its field remains undefined and the check box Use existing configura...

Page 53: ... file see Step 6 The same procedure applies to the Load a VP file not applicable to the VCX V7111 gateway screen and Load a coefficient file screen 8 In the FINISH screen see Figure 29 on page 54 the Next button is disabled Complete the upgrade process by clicking Reset or Cancel Button Result Reset The device burns the newly loaded files to flash memory The Burning files to flash memory screen ap...

Page 54: ...uxiliary Files The auxiliary files are configuration dat files that are loaded to the gateway in addition to the ini file to enable enhanced gateway provisioning The following auxiliary files are available coefficient Voice Prompts Call Progress Tones CPT and Prerecorded Tones PRT The Voice Prompts file is currently applicable only to MGCP Table 13 presents a brief description of the ini file and ...

Page 55: ...ace that the VoIP gateway supports In most cases you have to load this type of file Voice Prompts The voice announcement file contains a set of Voice Prompts to be played by the VCX V7111 during operation on Call Agent request Only MGCP is supported Call Progress Tones This is a region specific telephone exchange dependent file that contains the Call Progress Tones levels and frequencies that the ...

Page 56: ...Click the Save Configuration button in the middle of the screen a confirmation message appears when the save is complete A device reset is required to activate a loaded CPT file and may be required for the activation of certain ini file parameters To reset the VCX V711 follow these steps 1 Click the Reset button on the main menu bar the Reset screen is displayed 2 Click the Reset button in the mid...

Page 57: ...with 3Coms 4FXS connected to the phones A calling B scenario automatic dialing set in the ini file User A off hooks the phone hears the enterprise PBX s dial tone and dials User B s phone number 4133 the call is routed to the analog line connected to the 4FXO which routes it to the 4FXS that maps it to the phone of User B B calling A scenario one stage dialing set in the ini file User B off hooks ...

Page 58: ...3Com VCX V7111 Fast Track Installation Guide 58 Figure 32 VCX V7111 4FXS IP PBX Test Example ...