4. Troubleshooting
UP! 3D Printer User Manual
37
8. Troubleshooting
Problem or error
message
Solution
No power
Verify power cord is securely plugged in.
Extruder or platform
fails to reach operating
temperature
1. Verify printer has initialized. if not, initialize the
printer
2. Heater is damaged, replace the heater
3. Check the heater cable and connector by removing
the X axis cover.
Material not extruding
Material is stuck in the extruder. See 3.3.3 Maintain
(Extrude)
The gap is too wide between the bearing and wire feed
rollers.
Cannot communicate
with printer
1. Make sure the USB cable is connected to the printer,
and to the PC
2. Unplug the USB cable, then plug in again.
3. Reset the printer—power off then power on.
4.
Restart the PC
5.
Check in device manager, that the freemotion 3D
Printer driver is detected.
Others
Contact Technical Support :
Support@pp3dp.com
or
support@3DPrintingSystems.com