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ROUBLESHOOTING

 

 

 

3Dlabs Graphics Accelerator Card User's Guide

 

 

Summary of Contents for Wildcat4

Page 1: ...3Dlabs Inc Wildcat4 Graphics Accelerator Card User s Guide 3Dlabs Inc 1901 McCarthy Blvd Milpitas CA 95035 www 3dlabs com ...

Page 2: ... cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Re orient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment to an outlet on a circuit different from that to ...

Page 3: ...3 Installing the Wildcat4 driver 13 Heidi Driver for AutoDesk Applications 13 3ds max Driver 13 Verify the Default Video Display Driver 14 Verifying under Windows 2000 14 Verifying under Windows XP 14 Verify the System Startup Version 14 Verifying under Windows 2000 14 Verifying under Windows XP 15 Registering Your 3Dlabs Graphics Accelerator Card 15 Chapter 3 Software Configuration 16 The 3Dlabs ...

Page 4: ...ing into Safe Mode 28 Determining a defective unit 28 Reinstalling the Video Driver 28 Removing an existing driver under Windows 2000 29 Removing an existing driver under Windows XP 29 Reinstalling the video driver 29 Online Information 29 Appendix A Specifications 30 A Specifications 31 Appendix B Software License 34 SOFTWARE LICENSE AGREEMENT 35 Limited Warranty 36 Appendix C Regulatory Statemen...

Page 5: ...CHAPTER 1 INTRODUCTION 3Dlabs Graphics Accelerator Card User s Guide ...

Page 6: ...nitor VGA or a Digital Video Interface DVI I compliant digital display device 3 MB of free space on the computer s primary system disk for the video display driver software NOTE If you purchased your Wildcat4 Graphics Accelerator Card as part of a system it was preconfigured to operate in your system prior to shipment No other modifications are necessary Also your system s video drivers were insta...

Page 7: ...ppendix A Specifications FOR A LIST OF SUPPORTED RESOLUTIONS AND REFRESH RATES TO DISPLAY AT A SPECIFIC RESOLUTION WITH THE DESIRED REFRESH RATE BOTH THE VIDEO CARD AND MONITOR MUST SUPPORT THAT REFRESH RATE REFER TO THE DOCUMENTATION THAT CAME WITH YOUR MONITOR FOR A LIST OF SUPPORTED VIDEO RESOLUTIONS Power Management Support Display Power Management Signaling DPMS Advanced Configuration and Pow...

Page 8: ...tensions Fog function Fog offset Occlusion culling Texture Extensions 3D textures edge border and LOD clamps Mipmap generation Color table Color masking LOD 4D Video Extensions Interlace Interlace read 422 pixels Swap Control Extensions Swap control Swap frame lock Swap usage Pixel texture and 3D texturing Pbuffer Image buffer Gamma Stencil operation wrap Separate specular Post texturing specular ...

Page 9: ...erpolate dot3 Stencil Operations Dithering Rich set of blending operations Depth buffering 24 and 32 bit Additional Features SuperScene full scene multisampled anti aliasing Point sampled with sixteen samples Sample location jittering Dynamic sample allocation Dynamic sample backoff Two video look up tables Eight stencil planes Eight double buffered overlay planes 32 bit Z buffer High performance ...

Page 10: ...CHAPTER 2 SETUP 3Dlabs Graphics Accelerator Card User s Guide ...

Page 11: ...her than carpet Touch the metal chassis of the computer to drain off any static electricity before touching the card Do not wear wool or polyester clothing Work in an area with a relative humidity of at least 50 percent Keep the card in the anti static bag until you are ready to install it Handle the card as little as possible and only by the edges NOTE Be sure to register your new card using one ...

Page 12: ...4 Graphics Accelerator Card using a Phillips head screwdriver 6 If an anti static wrist strap was included in your box attach it to your wrist and attach the other end to a bare metal as opposed to painted or sticker covered surface on your system s chassis 7 Remove your Wildcat4 Graphics Accelerator Card from its anti static packaging Write down the serial number for product registration and futu...

Page 13: ... for instructions on securing the card to the chassis Loose cards and connections can cause grounding and operating problems 9 Remove the anti static wrist strap if used and replace the cover on your system 10 Reconnect the power cord Wildcat4 7210 Wildcat4 7110 3Dlabs Graphics Accelerator Card User s Guide 9 ...

Page 14: ...t analog monitors with additional adapter 2 One Genlock In connector 3 One 3 Pin MiniDIN Stereo Sync Output connector 4 Multiview In and Multiview Out ports two 9 pin D sub connectors The Wildcat4 7110 supports connections for three standard external connectors 1 Primary and Secondary DVI I output ports also supports analog monitors with additional adapters 2 One 3 Pin MiniDIN Stereo Sync Output c...

Page 15: ... adapter 2 Connect the DVI I end of the adapter to the primary DVI I port label 1 on the 3Dlabs Wildcat4 video card NOTE If you are connecting both a VGA and digital flat panel monitor you must connect the VGA monitor to the primary DVI I port labeled 1 3 Turn on power to the workstation If the monitor s Power On LED does not illuminate or the monitor does not display the startup sequence consult ...

Page 16: ...f free space on the computer s primary system disk IMPORTANT You must have the correct Wildcat driver for the Windows operating system you are running If you are unsure refer to the README TXT file located on the driver delivery media for this information Refer to Microsoft Windows documentation and online Help for more information on installing drivers and software application programs If you are...

Page 17: ...ocedure 6 The workstation must be restarted for the new settings to take effect Remove the delivery media from the disk drive if applicable Click Yes to restart the workstation In Windows XP choose Log off then choose Turn off computer then Restart Heidi Driver for AutoDesk Applications The Wildcat4 Heidi device driver allows full screen multisampling of and compatibility with AutoDesk application...

Page 18: ... Verifying under Windows XP 1 From the Windows Start menu go to Control Panel Performance and Maintenance System Hardware Device Manager 2 Under Display Adapters verify that two Wildcat devices are listed This indicates that the appropriate driver is installed NOTE If only one Wildcat4 7210 device device is listed you may not have completed installation Refer to Installing the Driver Software for ...

Page 19: ...m Properties dialog box Registering Your 3Dlabs Graphics Accelerator Card When you register your 3Dlabs Graphics Accelerator Card you Activate your warranty Receive notification of software updates Qualify for technical support You can complete the registration card and return it to us in the mail or register on line once your hardware and software installations are complete You must have Internet...

Page 20: ...CHAPTER 3 SOFTWARE CONFIGURATION 3Dlabs Graphics Accelerator Card User s Guide ...

Page 21: ...pen applications 3 Right click on the Windows desktop or left click if you ve altered the default mouse setup and choose Properties from the menu Click the Settings tab then click Advanced 4 Click the Wildcat Configuration tab if it is not already displayed On the Wildcat Configuration tab Click Hardware Info to view the current hardware settings Click View Config to view your current display conf...

Page 22: ...x click the Wildcat Monitor tab This tab contains commands for adjusting the resolution color depth and refresh rate See the steps under Using the Wildcat Configuration tab if you need instructions on opening the Display Properties dialog box 3Dlabs Graphics Accelerator Card User s Guide 18 ...

Page 23: ... Color Calibration to 3D Windows Only box if you don t want the desktop affected Click OK to accept the changes and dismiss the Color Calibration dialog box or click Cancel to close the Color Calibration dialog box without making any changes You are returned to the Wildcat Monitor Display Properties dialog box 3Dlabs Graphics Accelerator Card User s Guide 19 ...

Page 24: ...gs You are returned to the Wildcat Monitor Display Properties dialog box 4 Click OK on the Display Properties dialog box to accept the changes Reboot the workstation if you are prompted to do so Most changes will take effect without rebooting NOTE See Appendix A Specifications for a list of available monitor resolutions See Enabling Stereo Display in this chapter for instructions on changing the D...

Page 25: ...tereo Follow the steps above and select Monoscopic Display under Display Mode to disable stereo mode Enabling Multiview and Genlock on the Wildcat4 7210 The Wildcat4 7210 comes with Multiview support for frame locking and rate locking of multiple workstations Genlock support allows video timing to be synchronized to an external timing source NOTE Your application must support Multiview for Multivi...

Page 26: ...eo or scrambled video wait 10 seconds and your previous settings will be restored 7 Click OK then Yes to accept changes You are returned to the Wildcat Monitor tab 8 Click Multiview 9 Choose the signal source from the Source pull down menu 10 Select the Signal Edge Response Signal Lock Rate and Pixel Align Offset appropriate for your application and hardware setup 11 Click the Enable check box the...

Page 27: ...n LED does not illuminate or if the primary monitor does not display the startup sequence consult Chapter 4 Troubleshooting 6 Start Windows and log on using an account with administrative privileges 7 Right click on the Windows desktop or left click if you ve altered the default mouse setup and choose Properties from the menu 8 On the Display Properties dialog box click the Settings tab The monito...

Page 28: ...r create your own Enabling application specific optimizations 1 Right click on the Windows desktop or left click if you ve altered the default mouse setup and choose Properties from the menu Click the Settings tab then click Advanced 2 Under the Wildcat Configuration tab select Configuration Wizard Click Next to continue 3 If your application supports optimized configurations select the configurat...

Page 29: ...ration Wizard Click Next to continue 3 Select New Configuration on the pulldown menu then click Next 4 Enter a name for the new configuration then select the configuration you want to use as a model for your customized configuration 5 The Wizard will step you through driver optimization When you are finished click Finish to view the Configuration Summary 6 Click Finish to save your configuration o...

Page 30: ...CHAPTER 4 TROUBLESHOOTING 3Dlabs Graphics Accelerator Card User s Guide ...

Page 31: ...Usable Video Resolution later in this chapter for instructions Solution Reboot into VGA Safe Mode to verify the display properties are configured correctly for the monitor type If the software setup is correct use a similar type monitor if available and functioning properly to determine if the workstation is defective See Obtaining a Usable Video Resolution in this chapter for instructions on dete...

Page 32: ...en restart Windows again in non VGA mode Determining a defective unit 1 Save and exit from all files if possible then shut down the operating system 2 Turn off the power to the monitor and to the workstation IMPORTANT Always turn off the power to the workstation before connecting or disconnecting the cables 3 Check and reseat all card and cable connections as needed 4 Turn on the monitor power If ...

Page 33: ...occur Reinstalling the video driver 1 This driver must be installed by a user with Windows Administrator privileges Please consult your system administrator or Microsoft operating systems User s Manual for more information on Administrator privileges 2 Start Windows If the Found New Hardware Wizard appears click Cancel to dismiss the dialog box In Windows XP dismiss the balloon asking if you want ...

Page 34: ...APPENDIX A SPECIFICATIONS 3Dlabs Graphics Accelerator Card User s Guide ...

Page 35: ...l Video Output Ports Interrupts PCI assigned interrupt A DMA channels AGP 3 0 support 4X and 8X modes of operation Video memory Wildcat4 7210 Frame Buffer 128 MB Texture Buffer 256 MB Wildcat4 7110 Frame Buffer 128 MB Texture Buffer 128 MB 3D Performance NOTE PERFORMANCE NUMBERS REFLECT MAXIMUM HARDWARE RATE NUMBERS MAY VARY DEPENDING ON APPLICATION Wildcat4 7210 3D Gouraud shaded Z buffered trian...

Page 36: ...ock Refresh Rate Hz 128 192 128 192 128 192 128 192 2048 x 1536 4 3 60 ü ü ü 2048 x 1152 16 9 75 72 70 60 ü ü ü ü 1920 x 1440 4 3 751 60 ü ü ü ü 1920 x 1200 16 10 76 70 65 60 IL 120 ü ü ü ü 1920 x 1080 16 9 85 75 72 70 60 60 IL 120 ü ü ü ü ü 1856 x 1392 4 3 851 801 751 60 ü ü ü ü 1824 x 1368 4 3 851 75 70 6 5 60 IL 120 ü ü ü ü 1824 x 1128 16 10 75 60 60 ü ü ü ü ü 1792 x 1344 4 3 75 60 ü ü ü ü 1792...

Page 37: ...ü ü2 ü ü2 1280 x 800 16 10 90 85 75 60 90 85 75 60 IL 120 FS 112 100 ü ü2 ü ü2 ü ü2 ü2 1280 x 720 16 9 75 60 75 60 FS 120 110 ü ü2 ü ü2 ü ü2 ü2 ü2 1152 x 864 4 3 85 75 70 60 85 75 70 60 IL 120 FS 120 ü ü2 ü ü2 ü ü2 ü2 1152 x 720 16 10 FS 120 110 ü ü2 ü ü2 ü ü2 ü ü2 1024 x 768 4 3 85 84 75 70 60 85 84 75 70 60 IL 120 86 FS 120 100 84 60 50 ü ü2 ü ü2 ü ü2 ü ü2 856 x 480 16 9 75 60 75 60 ü ü ü ü ü ü ...

Page 38: ...APPENDIX B SOFTWARE LICENSE 3Dlabs Graphics Accelerator Card User s Guide ...

Page 39: ...l intellectual property rights therein No title to the SOFTWARE FEATURES any copies thereof or any intellectual property rights therein are transferred to you You are hereby granted for your own internal use only a nontransferable nonexclusive perpetual revocable license to use one 1 copy of the SOFTWARE and FEATURES on the computer on which the SOFTWARE was originally mounted or installed Except ...

Page 40: ...SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU Limited Liability NOTWITHSTANDING ANY PROVISION IN THIS LICENSE TO THE CONTRARY NEITHER 3DLABS INC NOR ITS LICENSORS OR SUPPLIERS WILL BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES HOWEVER CAUSED OR ANY THEORY OF LIABILITY WHETHER OR NOT 3DLABS INC ITS LICENSORS OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE OR L...

Page 41: ...ng of the SOFTWARE provided with this AGREEMENT and supersedes all proposals warranties prior agreements or any other communications between the parties relating to the subject matter hereof General This AGREEMENT will be governed by and construed in accordance with the laws of California without regard to conflicts of law principles or the UN Convention on the Sale of Goods If for any reason a co...

Page 42: ...APPENDIX C REGULATORY STATEMENTS 3Dlabs Graphics Accelerator Card User s Guide ...

Page 43: ... Class B Radiated Electric Field Emissions VCCI V 4 99 05 Class B Power Line Conducted Emissions AS NZS 3548 1995 Class B Radiated Electric Field Emissions AS NZS 3548 1995 Class B Power Line Conducted Emissions EN 55024 1998 IEC 61000 4 3 Radiated Electromagnetic Field Immunity EN 55024 1998 IEC 61000 4 2 Electrostatic Discharge Immunity EN 55024 1998 IEC 61000 4 4 Electrical Fast Transient Burst...

Page 44: ...Terms and Definitions 3Dlabs Graphics Accelerator Card User s Guide 40 APPENDIX D TERMS AND DEFINITIONS ...

Page 45: ...ram into device commands that are specific to the screen s display controller the graphics board Atmospheric Effects The effect derived from adding one or more layers around an object Bilinear Sampling The process whereby texture mapping is done through filtering Bit Depth Bit depth is another way of expressing the numbers of colors available A color bit depth of 8 is equivalent to 256 colors a bi...

Page 46: ...ystem EVGA Extended Video Graphics Array EVGA runs at 1024 x 768 Flat Shading The simplest method of shading Each triangle is assigned one single color resulting in a faceted appearance of the surface Frame Buffer A 24 bit true color frame buffer provides 8 bits for each red green and blue primary display color This results in 16 8 million color combinations A second or double buffer enables syste...

Page 47: ...lest addressable element of a cathode ray tube display More simply put the individual dots that make up the screen image Point Sampling The basic method of adding texture to an object Point sampling does not include any filtering of textures RAMDAC The final component in the graphics subsystem that translates a digital image into an analog representation Rasterization A method to fill in colors fo...

Page 48: ...ed by a set of triangles Texture Mapping A technique that enables 2D graphic images to be wrapped around or pasted on to a 3D primitive Perspective correction and lighting calculations allow for added realism Transformation The change in rotation size position and perspective of an object in 3D space Transparency A function that refers to the rendering of transparent non opaque objects Transparenc...

Page 49: ...INDEX 3Dlabs Graphics Accelerator Card User s Guide ...

Page 50: ...21 Online Information 29 OpenGL ii 43 Registration 15 Reinstalling the video driver 28 Removing existing drivers 12 Safe Mode 28 Serial number location 8 setup verifying the default video display driver 14 Setup Attaching a stereo device 12 Driver requirements 12 Dual monitor feature 22 Installing drivers 12 Installing Heidi drivers 13 Locating the seiral number 8 Preparing for installation 7 Remo...

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