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TROUBLESHOOTING GUIDE

 Water Leaks at Push-In Connections:

Push tubing in as far as it will go. If leaking continues, shut off water at the cold water supply valve and remove 
water line by pushing in on the connector collar while pulling the tubing away. Inspect tubing for cracks and 
scratches. If tubing is cracked or scratched, simply cut that portion away and reinsert tubing into push-in fitting.

Make sure tubing is cut straight. If not, recut correctly.  Please refer to Figure 3.

If water leaks, please verify that the o-rings are properly seated in their grooves.

Water Does Not Flow From The Faucet:

Check to see if the main water line valve is open, allowing water to fl ow to the fi lter. Make sure the con-
nections are not reversed.

Water Appears Cloudy or Air Comes Out of the Faucet:

Flush 4 gallons through system before use (approximately 2 minutes).

LIMITED WARRANTY

Limited Warranty: 

 3M Purifi cation Inc. warrants this Product will be free from defects in material and manufacture for the fol-

lowing periods from the date of purchase. Twelve (12) year for the Product, except for the replacement fi lter cartridge, which is 
warranted for one (1) year. This warranty does not cover failures resulting from abuse, misuse, alteration or damage not caused 
by 3M Purifi cation Inc. or failure to follow installation and use instructions. No warranty is given as to the service life of any fi lter 
cartridge or membrane as it will vary with local water conditions and water consumption. 

3M PURIFICATION INC. MAKES NO 

OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WAR-
RANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY IMPLIED WARRANTY 
OR CONDITION ARISING OUT OF A COURSE OF DEALING, CUSTOMER OR USAGE OF TRADE.

  If the Product fails to satisfy 

this Limited Warranty during the warranty period, 3M Purifi cation Inc. will replace the Product or refund your Product purchase 
price.   This warranty does not cover labor.  

The remedy stated in this paragraph is Customer’s sole remedy and 3M Purifi ca-

tion Inc.’s exclusive obligation.

    

This warranty gives you specifi c legal rights, and you may have other rights which may vary from state to state, or country to 
country.  For any warranty questions, please call 

855-3M-WATER (855-369-2837)

 or mail your request to: Warranty Claims, 

3M Purifi cation Inc., 400 Research Parkway, Meriden, CT 06450.  Proof of purchase (original sales receipt) must accompany the 
warranty claim, along with a complete description of the Product, model number and alleged defect.

Limitation of Liability:  

3M Purifi cation Inc. will not be liable for any loss or damage arising from this 3M product, whether 

direct, indirect, special, incidental, or consequential, regardless of the legal theory asserted, including warranty, contract, 
negligence or strict liability.  Some states and countries do not allow the exclusion or limitation of incidental or consequential 
damages, so the above limitation or exclusion may not apply to you. 

 

  

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