3r-global EYEON 04+, User Manual

Page 1: ...Digital Video Recorder User s Manual User s Manual EYEON 04 04 08 08R 16R 16R 1 04 04 08 08R 16R 16R ...

Page 2: ...should read this user s manual carefully for proper use 3 Contents in this manual may be changed according to the specification change and f t i t ith t tifi ti feature improvement without any notification 4 This user s manual shall never be copied without prior agreement and violating this may be a reason for legal punishment on piracy 5 If there is any incorrect or insufficient content in this u...

Page 3: ...20 2 2 2 Connecting External Device 20 2 2 2 Connecting External Device 20 CH 3 How to Use 3 1 General Usage Information 23 3 2 Live Mode 24 3 2 1 Li d t l 24 3 2 1 Live mode control 24 3 2 2 Live mode feature 26 3 3 Search Mode 31 3 3 1 Search selection type 31 3 3 2 Play mode 35 3 4 Setup Mode 36 3 4 Setup Mode 36 3 4 1 Display 36 3 4 2 Record 38 3 4 3 Device 43 3 4 4 Network 50 3 4 5 System 53 ...

Page 4: ...anty 59 Trouble Shooting 60 Appendix A Connecting using Web browser 61 pp g g Appendix B Catcheye for Android mobile 64 Appendix C Catcheye for iPhone 70 Appendix D How to Connect POS 76 Appendix E How to Connect xbox1 78 4 ...

Page 5: ...is converts the analog video and audio signal to the digital signal and saves on HDD Adapter This 12V adapter supplies power to the product p pp p p Power Cable This connect the adapter and the power source Program CD g This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote controll...

Page 6: ...og video and audio signal to the digital signal and saves on HDD Adapter Thi 12V d t li t th d t This 12V adapter supplies power to the product Power Cable This connect the adapter and the power source P CD Program CD This contains the User s manual and Client Program for DVR Remote Controller This is an IR remote controller for convenience Battery These are 2 two battery for the remote controller...

Page 7: ...TSC area PAL area 120fps 1080p 100fps 1080p 120fps 1080p 100fps 1080p 240fps 1080p 200fps 1080p 240fps 1080p 200fps 1080p 480fps 1080p 400fps 1080p 480fps 1080p 400fps 1080p PAL area 100fps 1080p 100fps 1080p 200fps 1080p 200fps 1080p 400fps 1080p 400fps 1080p Playback Display 1 4 1 4 1 4 8 1 4 8 1 4 6 8 9 13 16 Search mode Calendar Event POS Panorama Thumbnail Speed NTSC area PAL area 60fps 1080p...

Page 8: ...n Detection with 352 area setting Relay alarm output PTZ control by RS 485 Function PTZ control by RS 485 Daylight Saving Time and Network Time Setting Multi User Authority up to 8 Users Deinterlacer upon live and playback 17 languages with full graphic Individual Network port setting Auto Deletion Import and Export the configuration Mirroring POS Interface Dual CODEC engine for independent video ...

Page 9: ...sly 5 Selectable recording setup For recording methods users can select the frame rate resolution and video quality individually in order to be appropriate for user s environment 6 Remote monitoring With using exclusive line or Internet network you can search or monitor recorded images remotely by installing exclusive client program on Windows PC or Mac images remotely by installing exclusive clie...

Page 10: ...local recording and viewing setup regardless with recording setup 14 Web browser support You can monitor and playback the video and control the PTZ camera by internet explorer 15 Built in S M A R T You can automatically check the health of the hard disk drives 16 Language pack Basically DVR has multiple language set furthermore you can choose the language set if you want 17 Mirroring by internal H...

Page 11: ...Green Lit on connecting the network 4 Function keys 1 MENU EXIT It will move to the setup screen from the live mode 2 SEARCH It will change to the playback mode from the live mode 3 BACKUP It will move to the backup screen from the live or play mode 4 STATUS It will change the screen splitting sequentially from 1 to 20 It can be 4 STATUS It will change the screen splitting sequentially from 1 to 2...

Page 12: ... be adapted both live and play mode 5 SWITCHING It will change to switching mode except 20 splitting 6 ZOOM It will go to the digital zoom directly 7 PTZ It will change to the pan tilt and zoom control mode from the live mode 8 LOCK EXIT If you want move to the upper menu or exit without saving press this button On playback it will disappear the search list for the better viewing On live viewing i...

Page 13: ... VIDEO IN 3 LAN 4 SPOT 5 VGA 12 HDMI 6 POWER 13 Xbox Extender option g y 3 LAN Port This is the Gigabit Ethernet LAN cable connection terminal 4 SPOT Out To CRT 4 3 monitor for spot video 5 VGA port video output for analog RGB display 6 DC Power DC12V 4 16A or up 7 RS485 port For control the pan and tile cameras Make sure that the polarity 8 Relay out This terminal blocks connect external electric...

Page 14: ...C Power DC12V 4 16A or up 7 RS485 port For control the pan and tile cameras Make sure that the polarity 8 Relay out This terminal blocks connect external electric devices to the product Warning Lamp and others 9 Sensor In This terminals can be connected to external sensors 10 Audio In RCA audio in terminals You can record four channels at the same time 11 Audio Out RCA audio out terminal 12 HDMI H...

Page 15: ...ction terminal 6 e SATA 7 LAN Port This is LAN cable connection terminal 8 USB ports This USB port is for mouse and USB devices 9 Audio In RCA audio in terminals You can record 16 channels at the same time 10 HD Out Real HD 1920X1080 output for high resolution monitor 11 VGA port video output for VGA display 11 VGA port video output for VGA display 12 Sensor Alarm RS485 For external sensor and ext...

Page 16: ...able connection terminal 6 e SATA 7 LAN Port This is LAN cable connection terminal 8 USB ports This USB port is for mouse and USB devices 9 Audio In RCA audio in terminals You can record 16 channels at the same time 10 HD Out Real HD 1920X1080 output for high resolution monitor 11 VGA port video output for VGA display 11 VGA port video output for VGA display 12 Sensor Alarm RS485 For external sens...

Page 17: ...op any metal object coin hair pin or flammable object match paper into air hole May cause fire or electric shock Do not put any heavy object on it May injure people by being fell or destroyed Put power plug surely not to be moved If not this may cause fire Unplug power plug and antenna when there are thunders and lightening May cause fire For cleaning the product wipe surface with dry towel Using ...

Page 18: ...ric shock In case of using extension cord do not use several devices at same time May cause fire with abnormal heating of extension When there are dirt on power plug pin or power outlet clean it nicely May cause fire Do not damage on power cord or plug and bend or twist or pull too much and put it between other objects or heat If power outlet insertion part is not tight do not use it May cause fir...

Page 19: ... harmful interference unless the modifications are expressly approved in the instruction manual The user could lose the authority to operate this equipment if an unauthorized change or modification is made This device complies with the part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any int...

Page 20: ...ltage instructed on the user s manual In case hi h h h d l i li d i d d power higher than the rated voltage is supplied it may cause damages on product 2 2 2 Connecting External Device Connect it when power of the product is off Read through user s manual for the device you are connecting carefully 1 How to Connect External Video Audio Device 1 How to Connect External Video Audio Device CAMERA MIC...

Page 21: ... falls to 0V short the DVR can use this as a trigger to start alarm sensor b d di based recording Sensor Out Connecting external electrical devices The relay output terminal does not provide power and functions only on an ON OFF basis via a relay Normally the signal and ground should be on an OPEN basis and the DVR will complete the relay connection 3 Connecting with PC using LAN cable If you want...

Page 22: ... install the hard disk In case of installing the hard disk drive open the upper case and install the hard disk drive on the hard bracket Remember that the main power should be off to install the hard disk drive If you have any trouble please contact the technical support 6 Installing KBD 2 In case of installing the System Keyboard with Joystick and Jog Shuttle KBD 2 connect KBD 2 to RS485 of DVR T...

Page 23: ... related devices under the Setup Mode Search Mode In Search Mode the user will be able to review all recorded footage in the case that an event must be reviewed using a calendar or event based search k d h ill b bl hi h d i d d Backup Mode In Backup Mode the user will be able to archive the desired data to the preferred supported media of their choice ex CD DVD USB Backup Remote Client Software et...

Page 24: ...nfigurations Backup 3 2 1 LIVE Mode Control Recording indicator di i di 1 Live View Status You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of certain items Event recording indicator Motion detection indicator Sensor activation indicator POS indicator 2 Live Menu Bar You may use the Live Menu Bar located at the bottom for quick shortcuts and view status of ce...

Page 25: ...Unlock indicator Scheduler activation indicator Network connection indicator Audio out channel indicator 3 Live Popup Menu By Right Clicking anywhere on Live Screen you may view the Live Popup Menu By using the Live Popup Menu you can quickly jump to the necessary configuration and settings 25 ...

Page 26: ...o out from this menu 4 Instant Replay This is very convenient function to catch the abrupt accident During live viewing you can go directly to the playback screen If you choose the Instant Replay the DVR goes to the PLAY with the present time screen And you can use the functions related playback 5 Search refer to 3 3 26 5 Search refer to 3 3 ...

Page 27: ...directly from Search upon playback If you choose the backup from the live menu below backup screen appears You can set the backup device time and channel from the backup screen After that if you push the Estimation button it will show the estimated backup file size Then click the Start button 0 MB 533 MB WARNING Do NOT remove the backup device till end sign The device and system may be damaged 27 ...

Page 28: ...g the arrow buttons Setup If you press Setup using mouse or Menu button on the remote controller in PTZ Menu PTZ setup window will appear You can set the pan and tilt speed 32 preset name and tour sequence as well as dwelling time preset name and tour sequence as well as dwelling time Zoom In Out You can zoom in out with mouse or play backward buttons on the remote controller Focus In Out You can ...

Page 29: ...nter the preset number using the keypad appearing the preset button or Enter button on the remote controller 9 Zoom Digital zoom of live screen for selected channel It can be 8x zoom and also control the position by mouse dragging 29 ...

Page 30: ...em Lock Setting HDD usage Video Loss Check Sensor ON OFF Motion Detection Check Recording Stat us and Schedule Feature Usage As you press INFO button once more GUI disappear OSD disappear GUI appear OSD appear will happen sequentially 12 Lock Log In Logs off current user and locks DVR from any further configuration and screen setup GUI Graphic User Interface displaying current status on monitor as...

Page 31: ...ail Play the specific channel by user defined interval Panorama Play the specific channel continuously Panorama Play the specific channel continuously 3 3 1 Search Selection Type 1 Time Based search selection Select the Date you wish to view by selecting a Date from Calendar Select time you wish to view by selecting a time from Time Line You may click on Refresh Option Backup Import Exit Full Scre...

Page 32: ...urrently selected video p g p y You may click on Refresh Option Backup Import Exit Full Screen for additional features and options 3 POS Search Select search date from calendar POS transaction data will be displayed according to the chosen date You can search detail by filter You may click on Refresh Option Backup Import Exit Full Screen for additional features and options 32 e u es d op o s ...

Page 33: ...fference p y y y You may click on Refresh Option Backup Import Exit Full Screen for additional features and options 5 Panorama Search Select search date from calendar Choose the channel and time from bar or typing The selected channel will be played continuously If you want to play faster use the FF button 33 You may click on Refresh Option Backup Import Exit Full Screen for additional features an...

Page 34: ...ed buttons Reload all data list Search option Backup recorded data to external USB device Pl b k d d d t f t l USB d i Playback recorded data from external USB device Move to Live video mode Load playback data to full screen mode 34 ...

Page 35: ...2 4 6 8 10 q 3 FB Fast Backward FB 2 4 8 16 32 64 times faster 4 Playback Backward normal speed 5 SB Slow Bacward SBx1 2 SBx1 4 6 STILL Pause Frame advance 7 SF Slow Forward SFx1 2 SFx1 4 8 Play Forward normal speed 9 FF Fast Forward FF 2 4 8 16 32 64 times faster 10 STOP Stops playing and returns to LIVE Screen 35 10 STOP Stops playing and returns to LIVE Screen 11 Status information ...

Page 36: ...ate Format Time Format Language Alpha Blending OSD Information Bar options Date Format Select from YYYY MM DD MM DD YYYY DD MM YYYY Time Format 24H 24hour military time 12H AM PM 24 Hour separated by AM PM Language Select system language Alpha Blending Adjust transparency of System Menus OSD OSD On Off Information Bar Information Menu Bar Hide Auto hide Show always 36 Information Bar Information M...

Page 37: ...nd 1280X720 50Hz Sequence dwell time You can adjust the dwell time upon full screen switching Display control You can adjust the brightness contrast hue and saturation of output 3 SPOT Control Set the SPOT output You can set the SPOT output CVBS Choose NTSC or PAL 37 Mode Choose Full or Quad Sequence dwell time Adjust the switching time Switching You can program the sequence time If you want to ju...

Page 38: ...80 or 960X540 if you connect 1080p or i camera You can choose 1280X720 or 640X360 if you connect 720p camera FPS S t di f t 1 2 3 4 5 6 7 8 9 10 11 12 13 15 25 30 50 60 FPS Set recording frame rate 1 2 3 4 5 6 7 8 9 10 11 12 13 15 25 30 50 60 are possible You can check the total number of frames in Total Maximum is 60frames 1920X1080 Quality Set picture quality As quality gets higher screen qualit...

Page 39: ...recording the recording will f ll ti di t i l diti hil it ld f ll t follow conti recording setup in normal condition while it would follow event recording setup in event generation For convenience you can use the Apply All menu to change with the same preference You don t have to setup each channel if you using the Apply All function When Scheduler On If you select Schedule following Schedule Reco...

Page 40: ...you choose With this menu you can set the group using the scheduler If you choose Group tab you can see the similar screen with Record The setting is similar 40 In recording Schedule recording setting is most preferred So if you activate the weekly scheduler you cannot record manually ...

Page 41: ...CH 3 How to Use 3 Holiday With this menu you can add the holidays Use the Add button for adding the holiday and use the Delete or Delete All buttons for removing the existing holidays 41 ...

Page 42: ...N OFF Sensor detection and recording Sensor OFF ON MD Sensor detection and Recording MD Sensor ON ON MD Sensor In REC Menu MD recording Sensor detection recording MD Sensor detection recording and no recording are determined according to Event Input Although you set Motion Detection and Sensor Setting to On in Event menu if Detection and non recording None ON ON Event Input in Rec Menu is set to N...

Page 43: ... 1080p30 1080p25 1080i60 1080i50 720p60 720p50 720p30 720p25 Name You can set the camera name Disable Disable current camera It is useful when the signal is bad Covert Hide current camera from Live view but Record for future searching option 2 Private Zone If you want to hide some part of the picture for privacy you can choose the area by dragging the mouse The selected area will be changed to mos...

Page 44: ...ring Live View 4 Motion Detection Change settings for Motion Grid selection and Sensitivity Level You can set multiple area Sensitivity 3 steps All On Off This will activate or deactivate the motion detection of the all area 44 Apply all apply the setting to whole channel ...

Page 45: ...to selected camera Sensor Type Selectable option is N O Normally Open N C Normally Close You can choose the action after sensor in between relay buzzer sound pop up and spot pop up Also you can choose more than one action You can choose the action after motion detection between relay buzzer sound pop 45 You can choose the action after motion detection between relay buzzer sound pop up and spot pop...

Page 46: ... position individually by specific motion You can choose the action after POS transaction or video loss between relay buzzer y sound pop up and spot pop up Also you can choose more than one action 46 Duration Time from 5 seconds to 60 seconds ...

Page 47: ...the connected camera There are more kinds of camera which can be supported Please contact the tech support to want to know the other cameras to want to know the other cameras Baudrate PELCO D type 9600 2400 PELCO P type 2400 PANASONIC 2400 19200 ORIENTAL 2400 Fixed LPT A100L 9600 Fixed LG SD110 2400 19200 For connection of PAN TILT Camera Receiver part refer to user s manual of the related PAN TIL...

Page 48: ...he ID of remote control on the remote controller You may check the ID by pressing the remote control key The ID should be the same between the DVR and remote control And you can turn it on off the key sound Remote controller setup You can use the System Keyboard with Joystick and Jog Shuttle KBD 2 to control the DVR and Speed dome camera Please choose the address first after choosing KBD 2 keyboar...

Page 49: ... Word Type the start word of transaction End Word Type the end word of transaction Text will be embedded into the picture between start word and end word Ignore word Type the word which you want ignore during text insertion Number of add line This will determine the adding line after end word 49 Number of add line This will determine the adding line after end word Overlay Position This will determ...

Page 50: ...ot On Off If you connect LAN after setting it to On IP is allocated automatically If you set it to Off you have to input IP DHCP is a protocol that allows managers to manage and allocate IP address centrally and allocate IP address centrally 2 Port There are 4 kinds of ports for the case such as watch search setup and web You can individually set the port number of the DVR The default is 8000 You ...

Page 51: ...RL This product supports the automatic DDNS service using manufacture s internal server Also you can choose Dyndns 4 E mail You can send the event with snapshot by email Fill all the information correctly and push the Email Test Also you can select each event individually by Event Set 51 ...

Page 52: ...h to use this function Resolution You can choose CIF or D1 6 Status This shows the information how many connections and what is the action of each connection Resolution You can choose CIF or D1 FPS You can adjust the frame rate Quality Set picture quality connection Connected IP This displays all the connected IP Watch User This displays how many connection for live viewing Search User This displa...

Page 53: ...ime This sets product time Input time by pressing number buttons after moving cursor with direction buttons Be careful to move to backward The overlapped data will be deleted with warning message NTP Network Time Protocol Server This function is to change the time of DVR automatically via network Press the Enter button and using the virtual automatically via network Press the Enter button and usin...

Page 54: ...as a backup drive by mirroring The mirrored disk size will be the same or greater than master HDD Auto Deletion You can select the holding period of the data If you choose OFF the DVR keep the maximum data regarding the HDD capacity Alarm Check HDD There is an alarm if there is no HDD or no format It is useful to check the HDD absence 4 S M A R T Self Monitoring Analysis and Reporting Technology 4...

Page 55: ...so you can export the system log and easily send it to technical support for trouble shooting 6 Configuration Shown at the following screen from Setup System Firmware you may view the current firmware version as well as Upgrade the firmware and additionally Export Import and Default DVR Configuration 55 ...

Page 56: ...wnLoader Please execute this Net Downloader Program to upgrade the firmware of the DVR 1 Upgrade by Network Aft t i th IP d d f th DVR li k th C t b tt Y After typing the IP and password of the DVR click the Connect button You can check the model name and the current version If you can t see the model name and current version you should check the network and try again 56 ...

Page 57: ... button You can see the b l d l d i d th DVR CH 5 Client Program below download window on the DVR screen WARNING D ff h d i d l d d If Do not turn off the power during download procedure If you power off manually all memory will be deleted After upgrading DVR will reboot automatically Before rebooting do not operate manually 57 ...

Page 58: ...y USB memory 1 Download the latest firmware to USB memory root directory 2 Put this memory to USB slot 3 Choose Upgrade button in MENU SYSTEM Configuration 4 You can see the below screen will appear 5 Double click the desired file with mouse and it will automatically proceed 58 ...

Page 59: ...nction is from external condition other than the product B If malfunction is cased because user tried to reassemble the product C If malfunction is caused by natural disasters such as fire water disaster thunder and others D If malfunction is caused while transporting or moving the product after purchasing 1 All other refunds other than warranty repair for this product shall be based on actual cos...

Page 60: ...setting is SETUP properly Check whether DVR and camera are connected properly Use it after another use finishes using it If another user is searching DVR remotely with same IP you can not search Program Motion Detection doesn t work well There are differences between Live screen and actual IP Isn t it too bright or too dark Isn t camera installed too far away same IP you can not search Increase Mo...

Page 61: ...Appendix A Connecting using Web browser Appendix A 1 Type the URL or DDNS name such as http xxx xxx xxx xxx You can see the below Active X setup screen 2 After setup active x login window appears 61 ...

Page 62: ...e PTZ division button If PTZ camera is connected to the DVR you can control the PTZ also Channel selection Live playback selection PTZ control PTZ control Freeze Print picture For printing freeze first Save the picture Channel switching Channel switching Full screen If you want to come back click mouse right button Turn off all the screen Split mode selection 62 ...

Page 63: ...dix A 3 This is the search screen Calendar Live playback selection Channel selection Channel selection Split mode selection Print picture Playback speed Playback control Time search Graphic recording data 63 ...

Page 64: ...annel switching Server management PTZ control Digital zooming Snapshot Search Th f ti t d b T h The functions operated by Touch Single touch switch channel Pan Tilt Multi touch Digital Zoom PTZ Zoom In Out 1 Starting When o la nch Catch E e for the first time Yo need to register ne DVR ser ers in the When you launch Catch Eye for the first time You need to register new DVR servers in the screensho...

Page 65: ...server Server Name Name that you want to associate with the DVR server IP address IP address or a DDNS name Server Port Port number watch port in DVR setup User Name Username default is admin Password User password When you finish tap the button on the right upper side 65 ...

Page 66: ...y the sever setting Appendix B 3 Live Viewing Tap the DVR server information The app will show Please wait as below Wait Until it receives DVR channel data it will take a few seconds depending on the network environment 3G will take a longer time than Wi Fi 66 ...

Page 67: ... buttons sliding view will appear in live view so that you can change the channel or division that you want Max channel depends on server s max channel and division type is 1 4 and 16 division mode 16 division mode works on products support over 16channels d v s o ode wo s o p oduc s suppo ove 6c e s 67 ...

Page 68: ...s set on the DVR PTZ button will appear automatically d ll l PTZ and allow you to control PTZ camera Every PTZ function is controlled by touch You can also control zoom in zoom out focus in focus out functions by tapping menu buttons 7 Digital Zoom Mode Digital zoom in and zoom out will be done by two finger touch and dragging Digital zoom in and zoom out will be done by two finger touch and dragg...

Page 69: ...tton you can search the recorded file If you tap the button you can search the recorded file Select the wanted date Drag the blue time bar as you wanted time Also you can see the multi channel playback by choosing the Division selection 69 ...

Page 70: ...hannel switching Server management PTZ control Digital zooming Snapshot Search Th f ti t d b T h The functions operated by Touch Single touch switch channel Pan Tilt Multi touch Digital Zoom PTZ Zoom In Out 1 Starting When o la nch the Catch E e for the first time Yo needs to register ne DVR ser ers in the When you launch the Catch Eye for the first time You needs to register new DVR servers in th...

Page 71: ...ver Title Name that you want to associate with the DVR server IP address IP address or a DDNS name Port Port number watch port in DVR setup Username Username default is admin Password User password Server Type Embedded DVR HD DVR PC DVR When you finish tap the Save button 71 ...

Page 72: ...ix C 3 Live Viewing Go ahead and tap the DVR server item in Catcheye screen when you register DVR server The app will show loading circle icon as below Until it received DVR channel data it takes a few seconds it depends on network environment 3G will be longer than Wi Fi 72 ...

Page 73: ...endix C 4 Multi Channel Viewing If you tap button you can choose 4 8 and 16ch viewing in live view and you can change channel and division mode Max channel depends on server s max channel and division type is 1 channel 4 channel d h l d and 16 channel mode 73 ...

Page 74: ...6 PTZ Control Mode 6 PTZ Control Mode If the PTZ camera is set on the DVR PTZ button will appear automatically and allow you to control PTZ camera Every PTZ function is controlled by touch You can also control zoom in zoom out focus in focus out functions by tapping menu buttons 7 Digital Zoom Mode Digital zoom in and zoom out will be done by two finger touch and dragging like a smart phone zoomin...

Page 75: ...can search the recorded file If you tap the button you can search the recorded file Select the wanted date from the calendar Drag the blue time bar as you wanted time Also you can see the multi channel playback by choosing the Division selection 75 ...

Page 76: ...ference of the POS on the DVR If your POS is in the device list in the text in setup of DVR you just simply choose that device If not you should choose text in setup of DVR you just simply choose that device If not you should choose USER and manually set the values from the client software 76 ...

Page 77: ... values of the POS You can get the information from the POS setting screen get the information from the POS setting screen 4 If your setting is correct you can see the below DVR screen on transaction This is the popup screen You can set popup in the Event In setup 77 ...

Page 78: ...he FTP cable Connect Monitor and Wired Wireless Mouse to the Receiver FTP Foiled Twisted Cable Receiver 2 Because all the case has different cable length you should adjust the GAIN and PHASE in Receiver to get a most proper VGA output You can use the small cross screw driver for adjusting at the edge of Receiver Gain and Phase 78 Gain and Phase adjustment ...

Page 79: ...Appendix E 3 This is the whole diagram 79 ...