11. WARRANTY
The manufacturer warrants that the product is free from defects in materials and
workmanship for a period of 12 months from the date of purchase.
The manufacturer warrants the services it performs and the spare and replacement parts
provided, for a period of 90 (ninety) days from the date of the performance of such
services and the date of shipment of the spare or replacement parts, respectively.
The manufacturer warrants that its software enclosed with the product, for a period of 90
(ninety) days from the date its software is received by the customer, shall perform
substantially in accordance with the standard set forth in the user documentation related
to such software.
Used/refurbished products that are sold “As Is” are not covered by warranty. Additional
coverage plans may be purchased.
If the manufacturer receives note of defects or non-conformance during the warranty
period, the manufacturer, will at its option, repair or replace the affected product. The
manufacturer will provide at no additional charge parts and labour for factory repairs.
The following parts are not covered under warranty: consumables, shipping cost.
The following events are not covered under warranty: loss, damage or defects resulting
from transportation, from external causes not imputable to the manufacturer, from
inadequate maintenance, from improper use of the instrument (e.g. operations prohibited
or not detailed in the user manual). The manufacturer does not warrant that the
operations of the product will be uninterrupted or error free.
The purchaser must control that the installation has been made in a correct way, in
compliance with safety standard and law dispositions.
Warranty extensions for year 2 (code 4ti-0626) and year 3 (code 4ti-0627) can be
purchased. Please contact the manufacturer or your local authorised distributor for further
details.
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