8x8 Inc 6739i, User'S Reference Manual

Page 1: ...www 8x8 com 1 888 898 8733 User Reference Manual 6739i IP Phone Options Callers Directory Services Conf Transfer Messages Mute Speaker Headset Goodbye Redial Hold Line 1 Line 2 Line 3 ...

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Page 3: ... your phone 16 Accessing Your Options via the Phone UI 17 Accessing Your Options via the 8x8 Web Phone UI 17 IP Phone Features 18 Other Phone Features 20 Adjusting the Volume 21 Status Lights LEDs 21 Call Timer 21 Call Forward 22 Phone Status 22 User Password 22 6739i Softkeys 22 Pre Programmed Softkeys 23 Shared Line Call Appearance 24 Using a Headset with your Telephone 24 Using the Telephone 25...

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Page 5: ...LCD with touch screen and backlight capabilities Bluetooth headset support 3 call appearance line keys with LEDs USB jack Full duplex speakerphone for handsfree calls Headset support jack DHSG headset jack Legacy Expansion Module support Next generation Expansion Module support Built in 2 port 10 100 1000 Ethernet switch lets you share a connection with your computer Inline power support based on ...

Page 6: ...net LAN 1000 BaseT recommended Category 5 5e straight through cabling Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from thephone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone optional For power use the 48V AC Power Adapter o...

Page 7: ...of the following items 6739i SIP IP Phone Wall Mount Drilling Template asdassa asdadsda Callers Conf Transfer Services Directory Messages 6739i IP Phone User Guide Telephone Handset Telephone Base Desk Ethernet Cable Handset Cord 6739i Installation Wall Mount Drilling Template Legs Guide on CD Screws and Anchors for Wall Mounting ...

Page 8: ...l q w e r t y u i o a s d f g h j k l q Handset a Hold key w Speakerphone s Redial e Message Waiting Lamp d Goodbye Key r Options Key f Messages Key t Callers List Key g Three 3 Call Appearance Lines y Directory Key h Speakerphone Headset Toggle Key u Services Key j Mute Key i Conference Key k Color LCD Touch Screen o Transfer key l Keypad ...

Page 9: ... conference call with the active call Transfer Key Transfers the active call to another number Hold Key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial Key Redials previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number Goodbye Key Ends an active call The Goodbye key also e...

Page 10: ...ion is set this key is used to switch between a headset and the handsfree speakerphone See Customizing your phone on page 16 for more information Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker See Adjusting the Volume on page 21 for more information Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the mic...

Page 11: ...h if connecting a computer or another network device to the phone Direct Network Connection Located at the top of the phone are two fully switched 10 100 1000 Mbps Ethernet cable ports The port marked with LAN is used to connect the phone to the network as well as provide power to your phone if required See the section Connecting to the Network and to Power on page 9 for more information Ethernet ...

Page 12: ...into the network port on the network device with which you are sharing the network connection Note The PC jack on the 6739i does not supply inline power onto other network devices All Ethernet cables used must be category 5 5e straight through cables such as the cable provided with your phone Ethernet Cables Other Network Devices Network Jack if Inline power provided do not install the power adapt...

Page 13: ...ovides 802 3af compliant in line power the phone is powered through the network 1 On the top of your phone connect the Ethernet cable provided with your phone into the network port marked with LAN 2 Plug the other end of the Ethernet cable directly into the network jack on the wall Ethernet Cable Network Jack if Inline po wer provided ToNetwork ...

Page 14: ...work jack marked as indicated in the following illustration 3 On the PoE power injector connect an additional Ethernet cable into the net work port as indicated in the following illustration 4 Plug the other end of the Ethernet cable into the network jack on the wall 5 Plug the PoE power injector into a power outlet Note You should connect the power supply to a surge protector or power bar All Eth...

Page 15: ...ect a headset to the phone 1 On the back of the phone base locate the headset port marked Insert the headset cord into the port until it clicks into place 2 Route the headset cord through the channel as shown in the above illustration on page 12 DHSG Headset Optional You can attach an optional DHSG headset to the 6739i IP Phone if required To connect a DHSG headset to the phone 1 On the back of th...

Page 16: ...stallation Guide Installation and Setup Attaching Cords and Cables Ports on Back of Phone Base Attaching Cords to the Phone Base Attach cord to handset Route cords through applicable channels Handset Port Headset Port DHSG Port ...

Page 17: ... There are three pair of leg slots on each corner of the phone each leg uses two pairs 1 2 or 2 3 giving two leg positions designating different viewing angles Furthermore the legs can be reversed which offer two addi tional viewing angles 2 For a higher viewing angle use the second and third slots from the top 3 For a lower viewing angle use the first and second slots from the top 4 Push the stan...

Page 18: ...hort Ethernet cable from a local supplier for a wall installation Also if 802 3af compliant in line power is not provided on your net work and you are installing the 6739i on a wall using a PoE in line power injector you may also wish to use an equivalent flat Ethernet cable rather than the one pro vided 3 In the handset cradle there is a small clip that sits flush with the cradle sur face Using a...

Page 19: ... the handset into the phone s cradle inserting the legs on the clip into the square hole on the handset This allows the handset to rest in the cradle in a vertical position without slipping off when the phone is installed on the wall Remove clip turn 180 degrees and reinsert clip Clip Square Hole on Handset ...

Page 20: ...options using the 8x8 Web User Interface UI to your phone The following table indicates the options and the method you can use to access these options on your phone Phone Option Access from Phone UI Access from 8x8 Web Phone UI Set Audio X X Ring Tone X X Tone Set X X Display X X Brightness X X Calibrate Screen X X Set Time X X Time Formats X X Date Format X X Time Server 1 X X Time Server 2 X X L...

Page 21: ...hone s IP address or host name into the address field and press Enter The following logon screen displays Note To find your phone s IP address press the Options button then use the down arrow and navigate to Phone Status then IP MAC address 2 At the prompt enter your username and password and click The Network Status window displays for the IP phone you are accessing Note As a default the user nam...

Page 22: ...e local time on the phone Depending upon the configuration time set here may be overwritten by the time on your phone system If you are having problems with this contact your Network Administrator Time Server Talk to your Network Administrator before making changes to this option If the Time Server option is enabled the display shows the IP address where the phone is getting time and date informat...

Page 23: ...w the date displays on your phone Time Zone Choose your current time zone Select your country by scrolling through a list or by entering the country code i e CA US then pick from the time zone list for that country Ring Tone Tone Set Use these options to set the preference of ring tone and call progress tones for your phone Ring Tone Press the Change softkey to select one of the five ring tones or...

Page 24: ...handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the button on the phone To switch from the headset to the handset lift the handset Speaker Headset Incoming calls are sent to the handsfree speakerphone first when the button is pressed By pressing the button again you can switch back...

Page 25: ...djust the speaker volume press the volume button while the speaker is activated activate the speaker by pressing ensure handsfree speakerphone audio mode is set The speaker will remain at this volume until it is adjusted again Status Lights LEDs The speaker LED beside the key and the Message Waiting Indicator MWI LED on the top right of your phone provide visual indications of your phone s status ...

Page 26: ...assword Use this option to change your user password Valid values for entering a password are 0 to 4294967295 numbers only symbols and alpha characters are not allowed Default password is an empty string field is blank 6739i Softkeys The 6739i has 55 multi functional softkeys 9 pre programmed softkeys 46 programmable softkeys These keys are located at the center of the phone on either side of the ...

Page 27: ...h Corporate Search X X Call Forward Set phone Forwarding Rules X X Conf Bridge Conference Bridge X X AA Auto Attendant X X Intercom X X DND Set phone to Do Not Disturb X X Feature Access from Phone UI Access from 8x8 Web Phone UI Options Phone settings X X Callers List of incoming outgoing calls X X Directory Phonebook X X Service Phone services available on the phone X X Conf 3 way calling X X Tr...

Page 28: ...ibutor to purchase a compatible headset A non amplified headset is required Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Note For best headset performance 8x8 recommends non amplified headset equipped with modular connector Making and Receiving Calls using a Headset 1 Ensure that you have selected a headset audio mode by ...

Page 29: ...dialing will appear on the display as you dial When making a call or talking on the phone the In Use light will light up indicating the phone is in use This light will also be lit whenever another phone on the same phone line is in use Receiving a Call 1 When you hear the phone ring simply pick up the handset from the handset cradle You may also press the Speaker button to answer the call to enabl...

Page 30: ...et Audio feature Why is my display blank Ensure that power is being provided to your phone If your Network does not provide Inline power over Ethernet you can obtain an additional accessory the a PoE inline power injector to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power on page 9 for details Can I turn the backlight for the screen on and o...

Page 31: ...Model 6739i IP Phone Installation Guide 27 Troubleshooting Solutions ...

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